Very professional and did a great job. My pool was nasty…read moredirty and they had it looking nice.

Ben with Cool Poolz was very professional. It was late in the season to get our in ground pool…read moreclosed and winterized and I really needed to get it done. He realized this and squeezed me into his schedule three days later. He was on time, obviously experienced and very knowledgeable. Job completed perfectly. I highly recommend this company!

Went by and they were closed a few months back. New guy opened and he's clueless. It's like he…read morebought the business but never seen a pool.

Important clarification: This business was not sold. Just Add Water Pools and Spas was closed by…read moreour family. We are not affiliated with or endorsing anyone currently using our former name or attempting to reference our history to gain business. No one was given permission to take over the business or represent our customers. Our father, Paul Perkins, built this business with pride, skill, and decades of trusted, referral-based service -- and we take that legacy seriously. Misleading claims about ownership or affiliation do a disservice to the standard he upheld. Brian Perkins continues to offer pool services independently. Anyone who knew and trusted our work can contact him directly. We truly appreciate the support over the years and want to ensure the facts are clear.

2 years of loosing water in our pool , binding chemical's etc and a couple" pool people" who found…read morenothing . Ernie came out and in 30 minutes found the hole in our liner . We have not leaked all summer. Very professional, will recommend Ernie ( plus he is a great person) Thank you Ernie you saved us ! The Doyle's

Ernie came out and found the leak in our pool. He was very professional and respectful. I highly…read morerecommend using Ernie and will use him again in any of our future pool needs. Thanks Ernie!

Pete, the owner, has been servicing our 20 year old hot tub for 15 years. He's amazing at what he…read moredoes. Always plesant to deal with and never tries to upsell what we need. I trust him completely. Don't hesitate to call him if you have a hot tub that needs service.

Pete is the BEST! If you have hot tub issues of any kind he is the guy to fix it. He's kind,…read morehonest, and fast! He serviced my hot tub for 20 yrs. I would only ever trust Pete.

Review update based on work completed: I can not say enough about how professional, quick,…read morefriendly and knowledgeable this company is. They did not install the original cover, there are very few companies who do this in Cincinnati. When our box was taken apart, we could see the issues we were dealing with, and the original company didn't necessarily do everything in the best practice way. We actually put a call into them when we first had the issue and are still waiting on a return call back. That was 3 weeks ago. Luckily Rileys pools passed along a recommendation for Cover Care. They were here early, with 3 men who quickly replaced our system. They were honest and knowledgeable when a small issue came to light. Instead of just doing the work , they came to us, explaining situation. This probably cost them a little more time and expense, but they did it right. We honestly wouldn't have known the difference, so are grateful for that. The lead time wasn't a big wait, as they said they have a large inventory and warehouse and most things, even motors, are kept in stock. Large ticket expenses are nerve wracking, but at least we know in this case, we got our money worth.

Needed to have concrete pool repaired and painted. Wanted…read morehalf of the money upfront to "hold a date". Chris Ramsey and his "crew" of 2 showed up for the first time 40 days after he took our money. When they did show up they worked a total of 3 hours each day. Mastercraft Pool Builders is also VERY expensive. He spins a good tale on the amount of work needed to be done. Ramsey was also extremely rude and disrespectful in his texts. I would not recommend this company.

I will follow up in a few months. We have contracted Chris to start our pool and spa in the next…read morefew weeks. Everything has been very good. Upfront, honest, very professional in his work. Can't wait to get started. Confident he will do a great job for us.

Dave listened to what our ideas were and helped design just what we were looking for . His…read moreknowledge was invaluable and their construction technique for a vinyl liner pool is amazing . We would highly recommend Sunspot pool !

We purchased a home with the intention of putting in an inground pool. Due to the slope of our…read morebackyard and easements to contend with, it wasn't going to be an easy task. I contacted and met with quite a few pool companies. When Dave at SunSpot came out to assess our backyard, we felt confident that he and his crew could handle the task. He also built a beautiful retaining wall, required due to the grade of the yard, which ran along one side of the pool. Our saltwater pool turned out beautiful and we highly recommend SunSpot Pool for a pool installation. Their staff was also very helpful in walking me through how to use the equipment, proper maintenance, etc. We unfortunately were relocated this past year and miss our backyard oasis that SunSpot created.

No-show two days in a row to the pool install we scheduled with them and that they confirmed the…read moreday before! Now they refuse to answer me. Unprofessional, awful customer service.

I'm really happy with this pool cleaning service. They take great care of my pool. The team is…read morefriendly, dependable, and easy to communicate with. Definitely recommend!