Bought my spa from Tim. Been about three years and everything that was promised about the quality…read moreof the manufacturer has been true so far. They honored a minor repair under warranty with no issues and chased down another problem that turned out to be the electrical contractors fault. Would buy my spa again from Tim. Delivery did not go the smoothest as my one point of criticism. I talked directly to Tim about it so my complaint wasn't blown off or anything like that. Pro tip: know in advance what direction you want your spa cover lift to go and which direction you want your service panel to go. Go through the manual's installation manual to make sure all steps have been done including closing a drain port in the motor. You're gonna have a bad time if someone decides for you or forgot a step.

I posted only good things about Tim's pools and spas.. it…read moreis my only Good To! Place for all our pool supplies., nice people and very understanding of your pool needs!

We like to go to Leslie's for the majority of our pool supplies. The main guy is very knowledgeable…read moreand helpful with all the questions we have had since owning our above ground pool. If our water tests come back normal they are honest with letting you know everything looks good and nothing is needed at the time.

Super friendly!! Great service!! Be sure to pop in for all your pool supply needs and wants ;-)read more

Mike came and repaired our hot tub and did a great job. we were having an issue with the gfi…read moregetting tripped. Mike was able to isolate and fix the problem. Very professional and personable. I'd highly recommend him if you are in need of a repair.

Mike gave me advice, over the phone, that prevented an in person service visit! Saved me money and…read moretime! Polite, professional and quick to address my inquiry! I would highly recommend Advanced Spa Repair. Ron in West Alexandria, Ohio.

They r incredibly nice and patient here. I am new to pools and they are like my pool therapists. I…read morenever feel pressured to buy things I don't need either. Thank you so much!

The team there is always courteous an helpful. They take their time to ensure you understand what…read moreyou need and they help you get it. They will even help you get it to your car. They also always have what we need in terms of chemicals. Again, can't say enough about the staff and level of service.

I spoke with Ron and he told me to send pictures of my hottub problem. That being said, he…read morediagnosed the problem told me what to get and where to get it. Said I could do it myself & didn't feel comfortable charging me for this. Also if I had any issues to call him anytime or he would be out to help. You just can't find good folks like that anymore. So now my diverter is leak free and the wife can enjoy. Thank you so much Ron.. I still have you on speed dial.

Hot Springs did not want to fix the leak. Instead they just tried to sell me a new hot tub. Ron was…read moreable to fix my hot tub at a fair price. When Hot Springs tells you that you need a new hot tub, call Ohio Cities instead.

First time pool owner and the whole family is enjoying the pool. I will say do some research first…read moreabout what you think your family is looking for in a pool, everyone has opinions but physically go to a pool if you know someone that has one. The staff is great, always answered my questions, and the job was pretty much done on time. Project was completed towards the end of summer so for now we've only had it for about 3 weeks, but well worth the money and time.

Aquatech has been great to work with! They listened to my ideas but yet provided their expertise on…read morethe design and installation. They do quality work and I felt they were trustworthy and honest in their business dealings. I would recommend them!

Eastgate Pools built a pool in my neighbors yard and and a rock shot out from their equipment and…read morebroke my window. They would not pay for the repair. I am in the market for a built in pool and was looking to spend $ 90-110,000.00 and already had a quote from them. I sure hope it was worth it to them to NOT fix my $ 700.00 widow and loose out on a $ 100,000.00 pool. That is not the way I would do business. Then they insulted my intelligence's by saying it must have been from the heat, but you could clearly see where a rock impacted the window. Furthermore that window is on the north side of my house and does not get the heat all day like the south side does. Told me maybe my lawn mower did it. My lawn mower is a mulching setup so there is a plug in the discharge chute. I recommend staying away from this Co.

The absolute worst place you could ever do business with. Had them do an inground pool that…read morefinished last September(2024). Had many issues with plumbing they had an unqualified youngster doing. He plumbed uphill, backward, leaks everywhere. Got through that what thought, then had Jonathan come install a heater a month after. Fire things up yesterday and sure enough our yard is flooded with water coming out of the heater pipes(not condensation since it's not heating). These guys have no idea what they are doing but have cashed over 70k in checks from us. There is a reason they don't have positive reviews for inground installs and that is because they are terrible. I've not had a larger regret in my life than I do having ever dealt with these guys.

2 years of loosing water in our pool , binding chemical's etc and a couple" pool people" who found…read morenothing . Ernie came out and in 30 minutes found the hole in our liner . We have not leaked all summer. Very professional, will recommend Ernie ( plus he is a great person) Thank you Ernie you saved us ! The Doyle's

Ernie came out and found the leak in our pool. He was very professional and respectful. I highly…read morerecommend using Ernie and will use him again in any of our future pool needs. Thanks Ernie!