Unethical and unprofessional. They damaged a boiler pipe in my home, which resulted in us needing to get a plaster company out to open the ceiling, the boiler company to come and repair the pipe, and the plaster company to come back out and repair the hole. I was informed by Kleyn that they would cover the cost of the repairs as it was their electrician who damaged the pipe. After spending my time finding the least expensive contractors to make the repairs and taking time off work to be there for the repairs, Kleyn informed me they would not be covering the cost of the plaster repair, approximately $875. They told me this after the repair had been made, leaving me on the hook for the entire cost. Damaging the pipe is one issue, refusing to cover the repair costs after promising to cover them is a second issue. I am now having to go through insurance to make sure I am not on the hook for damage they caused.
With all the other electricians in the Grand Rapids area, there's no reason to go with them. read more