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    Vander Ploeg Electric

    5.0 (1 review)
    Closed 7:00 am - 5:00 pm

    Services - Vander Ploeg Electric

    Electric inspection

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    9 years ago

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    Service Professor - Dust blown out of ducts

    Service Professor

    (152 reviews)

    Cy Balis did an awesome job on my sewer line today. He was very friendly. He explained what he…read morewould be doing along with his partner. He also answered all my question. I highly recommend Service Professor.

    We hired Service Professor to replace electrical panels in our pole barn and home. The technicians…read moretold us the job was complete, but when power was restored later that evening, the main breaker immediately tripped--proving the work had not been done correctly. We called customer service several times and were told someone would come out ASAP, yet we were instead scheduled for the next day with no explanation. We called customer service again and only then did they tell us that a manager would call us back in 24-48 hours, and that no personnel were able to diagnose or fix the issue that same day. Because of this, our home had no power--no AC, no hot water, no lights, and no running water. The temperature inside reached 85 degrees, and we had two chest freezers full of food at risk of spoiling. We were forced to purchase a generator and cords to keep food from spoiling. We also had to take an extra, unplanned, day off of work to wait for the problem to be fixed. We did not receive priority service the next day, and were instead scheduled as the "2nd job" of the day, after talking to customer service first thing the next morning. After repeated requests for action, a manager finally came out in the afternoon and was able to diagnose and fix the problem in about an hour and a half. They stated that they would reimburse us for the generator and gas, which is the bare minimum. Service Professor's complete lack of accountability, poor communication, and refusal to address the emergency situation they created make them entirely untrustworthy. I strongly advise against using their services, as they clearly do not stand behind their work or prioritize their customers when errors occur.

    Vander Ploeg Electric - electricians - Updated August 2026

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