I called to make an appointment for an oil change and was surprised to find out I was able to get…read morein right away. The waiting room was outstanding with complimentary coffee and soda. My car was done in no time and it was less expensive than the last time I had it done at the quick change place. This was my first time at Eriksens and it won't be my last!

Absolutely would NOT recommend Bob Eriksen service department to fix any car...after having car…read moreinspected to drive cross country car started leaking oil...had recommended work done, took trip...car still leaking oil...call to make appointment to reinspect, appointments are more than a week out...wait for 1.5hrs to have them send me home w/o reason for leak nor having it fixed...price for 'repair' 30 percent higher than original quote, and the original problem is still not fixed leading me to believe I payed for something unnecessarily...I will not be returning to Bob Eriksen for ANYTHING as they seem far too busy for the little person.

Jerry was wonderful there was no hassle and i got in what I want thanks so much. They also gave a…read morefair trade in value on my old car

Thanks Big Ken I'…read morenow a proud owner of a pretty red jeep. i'll recommend all my friends to you. He is a awesome sales man, he was never pushy to sell me a car.

I will say this. Even though I bought my Forrester from them and my saleswoman was awesome. She…read moresince retired. I also bought my car outright from them which I know not everyone can do and only circumstances allowed. What I can tell you is from my two purchases from them be very careful when buying your car from them. Have your financial situation for purchasing a vehicle situated before you even walk on the lot. So, you know exactly how much money you can spend. There finance manager will definitely try to up sell you extended warranties for different options. Actually they are not options to have and may not be bad to purchase depending on your situation, but knowing the numbers ahead of time and adding those to your pre financing is very important if you want any of it because it is not cheap and can add nearly $3000-10,000 to your car purchase not to mention. Also if they finance you could or will have interest rates higher than anything a bank or credit union would offer its members. Now, one thing I would like you to be to be aware of with Subaru's. They are not like any other cars. They are have to have their maintenance schedule's and actual service products used and on time. Even if a tire has to be replaced and the other 3 are still have life, you are looking are having to replace all 4 or if your lucky and the tire shop has a tire shaver they might be able shave the new one to match the other ones. This is something that people aren't aware of until after they get one. But, other than that they are probably the greatest vehicle I have ever owned.

Beware of the dishonesty in interest rates, what they tell you verses what they charge…read more They also failed to reveal certain items on the vehicle, when pointed out they promised to make good on these issues but did not do so. I will never buy anything there again! They make car salesmen look bad!!

Had a great experience today at Key Auto Mall. The sales person, Wayne Weems was so great to work…read morewith. Very thorough. We purchased a 2015 Camaro LT. Feel very comfortable that any future needs will be fully met. M & K Thielbert

The team here at Key Auto Mall makes it really easy to complete business. I've scheduled…read moremaintenance for my Mazda twice now since owning it and each time it's been easy to schedule an appointment. Upon arrival I've been promptly greeted and given a fair estimate for the services being conducted. They've also kept me updated on the process throughout and I leave with a through multi point inspection. I'd highly recommend them and will continue using the service department.

Service was excellent. No upselling no hassle just in and out. Honest and great value.read more

They're honest, fair, have lived around here for years. They're not going anywhere. They're also…read morevery good people. They will not up sale or up you don't need they'll tell more company should do business like they do.

Dahl Ford is the only boy body shop that gets my business. The customer service is top notch!!!…read more Then, the work is phenomenal. There was nearly $6000.00 worth of hail damage. All the hail damage was corrected. The whole team is on point. Special shout out to Justin and George. They are always restoring my vehicles the right way.

I purchased a car from Dahl Ford in 2024 and took it there for service yesterday due to the wheel…read moreshaking and the seat shaking. They put it on the diagnostics and drove it around. They said they couldn't replicate the shaking. This car has been shaking like this for several weeks, every day, non-stop. They said I needed new brakes although I've had no problems with my brakes: no squeaking, no jerking, no noises! Nothing. Nothing was wrong with my brakes. They worked perfectly fine. They also said I needed four new tires but I had already purchased four new tires the year prior. My tires are also fine. They brought it back over after the work was done. I did not get new tires. The lady who drove the car over said that she could feel shaking in the wheel and in the seat. She said the could take th car back and ask them to put it back on the diagnostic. They worked on it this morning. They drove it for 10 miles and couldn't replicate the shaking, even though it's a constant shaking. They said there's nothing wrong with it so they didn't fix my problem. They said the curtesy drive was brand new and that she didn't know what she was talking about. My car is still shaking today. I feel that I was taken advantage of because I'm a woman and because they couldn't find a problem with my car they created a problem that was well over $1,000. I would not recommend Dahl Ford service department to anyone who's looking for an honest diagnostic for their car. I feel that Dahl Ford takes advantage of women or people who do not know very much about cars just so they can make a dollar.

horrible customer service lazy also wouldn't send a pic told me a car ten year old will have…read morescrapes and dings told me all that i neeeded to know about his junk crap car lot sir screw you

From the owner: We Buy Sell and Trade Quality Cars Trucks and SUVsread more

I just picked up a new Lx450h for Lexus of the Quad Cities. This is my 7th or 8th new Lexus and I…read morecouldn't be happier. I always receive excellent service before, during and after the sale. I love the way that they make it so easy to set up service appointments online. No hassle at all. Then when I show up, they are ready with all the paperwork and a loaner car and I'm on my way in just a few minutes. Can't ask for much more than that. Although I don't often get to take advantage of it, it's nice to stop by whenever I want and get my car washed. It always comes back looking great. Everyone there is super friendly and helpful. I imagine I'll be back again when it's time to trade.

1 star because 0 is not an option for their service department & service manager. Not going to…read morewaste my time going into detail for yet another review. Be careful of your diagnosis-new techs are using ChatGP. & will tell you they do not. Will tell everyone I know NOT to go there for service.

I have been really working to build my credit this past year but have still been turned down from…read moreother dealerships until I came across Bastians Auto's website. I called and was able to set an appointment up that day. Everyone that was working with me was super nice, and they got me into a vehicle! My payments aren't crazy high and I didn't have to put all the money down I went in with. I will recommend this place to anyone that is in my position because it has helped me tremendously!

Scammers. They won't stand by their own warranty. Don't return calls. Mechanic sucks and shouldn't…read morebe a mechanic. Isn't certified.

Salesman and general manager are not very. Honest i.bought.a car about a month ago…read moreThe carl is too smal for my family. We had an aggregate. I keep the car. Make the first payment, we trade the car in for a month, Make.a.paymen .then we trade. Just got off the phone them. Now they are backing out of the agreement. Everyone knows car salemen lie when selling as car. We'll this is a perfect example of how they are

I tried to have another Ford dealer help me with a modem problem I was having with me Fusion. First…read morethey lost my appointment, and then they couldn't help me. Allegedly trained and certified in PHEVs. My patooty! Tim Brus and his team have never let me down. Even though we had 3 issues (they thought they had it, I took it home, problem continued, they brought it back in; 3 times) they were troopers and wouldn't leave it alone. I was ready to give up and they weren't! They are going to hand my business for a long time!