Mainly giving this company 2 stars for two reasons: they charged me 80 dollars just to come give…read moreme an estimate... which they put in fine print and charge at the end, so it feels very sneaky and dishonest. And also why am I paying someone to come see a job and talk about paying them more? And secondly, they quoted me 16,600 to build a 6ft wall and doorway in my (finished) basement, and hang 4 doors (which they decided they wanted to make smaller and take apart in a pretty much finish basement.... Which is pretty obscene. I've done a lot of work in past so it's pretty high up there. Would've given zero stars if I could, but one star would only be for the gentleman who showed up (and just works for the company and doing his job) was very nice and personable and also seemed knowledgeable. And I'm sure he is not the one making this huge upcharges in work. But overall I wouldn't recommend and also felt it was weird and sneaky to charge me after the estimate 80 dollars to come to my house to talk about the job. The company should be paying their workers for their time, or have them disclose and ask for the payment when they arrive so I could have the opportunity to decline. So for that alone it reflects as dishonest.

I would give less stars if I could. The rip off of this company is beyond comprehension. I just…read morepaid them $700 to do a bunch of odd jobs which included mounting 3 tvs to the wall. After the jobs are done the handyman says he is done. I ask why the tvs aren't mounted on the wall and he tells me it wasn't included in our price. WHAT????? $700 for a few door locks and dressers mounted to the wall. Do yourself a favor and run from this company. This is criminal what they just did to my family. Zero stars if possible. They bait you in by not telling you clearly how much it costs or what will get done. Afterwards I was told it was going to be $1550 to have the tv mounted as well. Find a real handyman and stay far away from this company

Look no further. I would and have recommended Danny, Chris and the Royal team to everyone. We just…read moremoved into the area and we had a couple of doors that were in rough shape. Not knowing many of the local contractors. My first calls were to the well-known window and door vendors (Anderson and Pella). After getting their prices back, we had to reassess the scope of the project since we would not be able to afford to do all of the doors at once. We did some more research and I came across Royal Doors and Windows. They had a lot of five star reviews which made me skeptical. I called and Danny was at my house in a few days. He took very precise measurements and photos. He even came back because he wanted to double check something that he didnt get a perfect picture of. The meeting in his office was excellent. He was able to walk us through our options, the costs and details. Moreover, he was able to show us the actual doors and how they would look on our house using his pictures and big screen in his office. It made the process extremely easy. When the big day came, the install team was just as Danny had promised. Chris and his partner we quick, efficient, and neat. They replaced three large doors and a window over a two day period. They were so quiet doing it, I was able to work from home in the next room. The doors came out great and we couldnt be happier. And the best part their price was 40% lower than the original quotes we got so we were able to complete the entire project in one shot. Thank you Danny. We will be calling you for our next project.

They know your address and they know how to use it. After they refused to respond to my requests to…read morerepair the holes they created on the seams between the doorframe and door THEY installed and sending me a door that was not the color they promised, I showed up at their showroom. When they asked why I was there I told them why. The salesperson was upset because his current victims/customers were there and overheard. He showed up at my house to do his best to embarrass me. From my driveway, he started to yell at me that I cost him business. This time I have a ring doorbell to catch his unprofessional possibly steroid induced behavior. He cost himself business by being a liar. The owner came by my house after this fiasco and offered me paint so I could paint my door the BLACK color that I initially ordered. He had the gall to say that the espresso/black color went better with my house anyway. My house was under renovation so he proved my point-I'm not trying to match the current color. I'm matching what it will be. Lastly, the fancy keypad doorknob they sold me was not installed correctly because the door would not close!!! They came back to fix it to loosen the screws to accommodate the misalignment. I wasted over $10000 on this poor excuse of a business. RUN. It is not worth it to do business with this company. They also need promised satisfaction guaranteed but they don't mean the customer-they are only concerned with themselves. THEY ARE A SCAM.

I had a great experience with this company. The Sales Manager was very helpful in helping us pick…read moreout a new shower door. A measuring team came a day or 2 later. The glass was ordered and it came in about 2 weeks. The installers were so nice. They were super neat and the doors look amazing! The materials are very high end. You can't compare them to a home store item. Custom made out of the best materials. I rate them tops and would use them again.

Great experience at the Massapequa location! The doors arrived we received a call installation was…read moredone promptly and the installers were very nice and in and out! So happy with our doors and the experience overall.

We are repeat customers and this is our 2nd time working with Willie and Joe of Factory Doors and…read moreWindows. This time it was due to a tree falling onto our 2nd floor master bath windows and 1st floor kitchen windows. Willie communicated diligently with us and our home insurance in order to accomplish the job in a timely manner. Willie is easy to deal with and provided different pricing options from which to choose. They installed the ProVia brand of windows and we are extremely happy with the results. We highly recommend Factory Doors and Windows!

Thank you to the team for the incredible work installing our new door. It turned out even better…read morethan we expected. The care, precision, and effort that went into every detail were clear from start to finish, and we truly appreciate the time taken to make sure everything was installed perfectly. Excellent craftsmanship and a great experience all around.

I've been experiencing an intermittent issue with my garage door--it wouldn't open, and after 20-30…read moreattempts it would finally work again, then the problem wouldn't return for months. Yesterday, it happened again, but luckily I was home and able to have a technician come out to inspect it. After just one press of the button, the technician immediately identified the issue, and within a few minutes everything was fixed. Customer service was especially helpful--I didn't have to get bounced from one person to another, which really made the whole process smooth and stress-free. Great service--truly a standout company.

We have wanted to replace our garage door for about a year now, and our concerns weren't from…read morepricing but more about lack of knowledge. After consulting with our contractor he highly suggested go to a specialist to see what they say. John F. came out and he helped us out big time. What came from a simple quote was understanding of what was going on and ease of mind. He explained in detail what we would be doing , suggested what we should do, and made us understand what our money was for. Thank you for sending us a great representation of your company and looking forward to the next steps.

We had the pleasure of working with NSE to install 13 new windows and a new door in our home…read more Although it was a huge undertaking the sales process with Eric was quick, easy and thorough and the ordering and installation followed in the same regard. We felt comfortable the entire time. Eric listened to our wants and needs and constructed an affordable option using the quality products we wanted! We then had Mike and his team install the windows during a 3 day process- always communicating, friendly and professional. They went above and beyond and any concerns we had were always taken care of immediately. They were all exceptional to work with. We would recommend NSE for any home window installation! They were all great to work with and superior in their craft!

NSE Windows was an amazing partner. They worked with me to meet my budget needs on my home where I…read morehad to replace 27 windows. My installer Mike and his team were phenomenal, they showed up on time, finished on time, and were incredibly clean. Extremely happy with my decision to work with NSE!

Great service. Sal fixed several external doors in our house and now they work beautifully. Great…read moreprice, was prompt and communicative. Highly recommend.

From the owner: When you need a door solution, you want it done right. At The Door Guy of LI, we bring over 20…read moreyears of industry experience to Mastic, Center Moriches, and Suffolk County, ensuring every door installation and repair meets your expectations. You'll love the subtle animations and textures throughout our sophisticated and clean design. Have you ever felt the satisfaction of a perfectly fitted door? We make it happen with our large logo proudly displayed above the navigation, guiding you through our offerings.

Nick went above and beyond with his exceptional service, installing my bathroom window today with…read moregreat professionalism and top-notch quality. I will happily recommend him to my friends and family.

They did an excellent job fabricating and installing mirrors for my home gym. Very professionalread more

I WISH I COULD GIVE NO STARS! Seriously. I was looking forward in purchasing home improvements…read moreitems for the house and remoldeling my home with this company. After purchasing a front door from Unified Home Remodeling I felt devastated. The guy that came to install the door advised my wife that the door will need a molding so then my wife called Unified and they told her they would provide a molding for $150 instead of honoring the molding but no, my wife decided to go buy one of her own at Homdepot for $40 but the sales person from Unified did not advised us about the molding we had to provide ourselfs when we were negotiating to buy the door. And then on top of them not providing the molding they didnt frame the new door and left the old frame at the threshold of the door, another thing the sales person did not advised us that we would have to replace on our own as well. These people are not professionals and have no customer service. Just false advertisement and lying saying that they did told us about the molding and the sales person did say Unified would frame the door to make it look nice. I remember the sales person said we dont just install the door and leave we also frame it. None of these things they promised were written in the receipt so they cant say we knew about it. On top of everything the door came with a few spots unpainted which is missing spots of its original color. The manager was contacted in regards to the door missing paint and still till today no answer or contact back from the manager. As always it never fails the owner will then replied to this review acting like he cares and trying to make the company look good saying they are sorry or email him personally but as of now they sound like crooks to me. I should've 100% went with Power Home Remodeling, what you pay for is what you guy get, sometimes going expensive It's worth it and it's better less stressful and hassle with bad customer service representatives.

I had two sliding glass doors replaced at a rental property of mine. I was so happy with the entire…read moreprocess from being on time for the estimate, and was especially happy with the quality of the sliding glass doors and you could not even tell. Contractors were in either apartment that day after they finished and left. I'm so happy I had Andrew over yesterday at my house to give me an estimate on two bay windows, and a couple of double hung windows