Horrible customer service! I have Anderson Windows, Anderson gave me Florance Building to call to…read moreschedule an appointment. I called on May 3rd and was told that the gentlemen that handles the repairs is not in to email him. I did what I was told... 1 week later, I followed up again, left a message and emailed him AGAIN.. NOTHING.... Today (1 month later) I called the store and asked for a manager (they were on the phone). Explained that its been a month and NO ONE has called me back in reference to my Anderson Windows. I was told someone would call me back and so far nothing. I have contacted another company and have scheduled my repair with them. Florance building lost a customer!

Horrible service. Took my $3,500 deposit for kitchen cabinets but never completed the plans despite…read moremy trying over and over to work with them. Then refused to refund my deposit. The manager I spoke with several times (Greg Barnych) is spineless and dishonest. Would tell me one thing on the phone and then never actually follow up or return my call or email. Never intended to be helpful despite telling me what I wanted to hear during numerous phone calls. Stay very far away from this company. Zero integrity.

Don't let the name fool you. Anastasio's Landscaping is simply the best for hardscape and landscape…read moredesign on Long Island. Frank Anastasio was personally involved in every aspect of my project. He turned our plain vanilla landscape into a lush paradise w/ many exotic yet hearty plantings and trees that are still thriving 5+ years later. In addition Frank replaced our broken patio and delapidated faux stone retaining walls w/ a a beautiful blue stone patio and amazing hand layered carved stone retaining walls that is the envy of all our neighbors. Frank takes great pride in his work and it shows. Word to the wise call and make an appointment well in advance of your project as he is in high demand. We waited over a year for Frank but we are so happy with the finished product !

Very friendly and helpful crew, everything you need for your building and landscaping supplies…read more Recommend!

I can't express how amazing my experience has been from the moment I stopped in. Dee was busy with…read morea client but took time to get my info and call me back with a quote. She was so kind to extend a generous discount for my husband fdny. Today I went back with no appt and seline took my order. She was so helpful and friendly her recommendations were so appreciated. I can't recommend this place enough!!

Had a 7AM appointment for a tile installation quote. Never showed up. With that being said who…read moreknows if they're a good company if they can't stick to their appointments and communicate with the customer

ended up buying from someone else. Went well here though. Salesmen and staff helpful and we were…read morenot rushed. large selection

If you're looking to order tiles at a reasonable cost, then this is the place. Just pray none of…read morethem arrive broken like ours did, because then you will have to deal with over a month of disorganization, no return calls or e-mails, as well as a lack of professionalism and accountability. This will be followed by empty promises and missed dates for when you're supposed to get your tile over and over again. All the while, they'll blame the supplier. The ONLY reason they're getting two stars is because they finally ended up ordering us a full box (which wasn't in great shape either) and didn't charge us for the extra materials, but I'm still not sure if that was intentional or if they're just so disorganized that they forgot.

This place is awesome. Their slogan is "For the ones who get it done"…read moreThat statement couldn't be more accurate. It's the place that has almost anything and everything that you need to get the job done. The place is like a home depot on steroids without the fancy outdoor section. The place is stocked with tools, nuts, bolts, parts and pieces that you need to get any project done. Their 4000 page catalog of supplies is almost a handy man's bible of "Where to find it". If you need it, they probably have it. Place is win win.

I have pros and cons to this store.... Pros: fast arrival…read moreof siding, reliable delivery. For someone who's spending ALOT of money for good quality siding, I partially expect the staff to be helpful. Somehow I always get stuck with the workers who aren't educated in the materials and aren't helpful. So that stinks. You have to ask a bunch of questions to get an answer. For picking up materials, I wish they were more helpful loading the car. My husband shouldn't be out there loading the car in the rain with heavy cement siding alone. Wish the store was open longer on weekends.

Great prices and super helpful. I called and spoke to a guy named Felix while looking for some…read moreFrench style patio doors and he was incredibly helpful explaining pros and cons and answering several questions. Price was hundreds less than Lowe's. Same situation a few months ago, called and spoke to a younger sounding guy who spent a good period of time with me sorting through window options and sizes to ensure I got everything I needed. The the price for the same Anderson windows was less than Home Depot.

Just came by 2 pick up some wood for my garden. Guys there…read moreare really great They have everything good and then some. I loaded up my car. We're going to thank the guys inside.

We had gone to several lumber and flooring places to get a new floor saddle, without finding what…read morewe needed. We were recommended to try Kleet lumber. Spencer at the front desk was so nice, and they even let us speak to the very nice carpenter Bill in the workshop. He listened to us and made exactly what we needed from the piece of wood that we brought in. Speak to Spencer for anything you need!

Plenty of fantastic & knowledgeable employees both on the Lighting & Electrical side. I am in…read morelighting myself and their showroom is very well represented with various types of fixtures. The sales ppl are very attentive and go out of their way to help you find the perfect fixture!!

Poor Customer service I just walked in and literally walked…read moreout after 10 minutes of my husband and I entering the store. I counted at least 4 employees sitting at their desk and 1 standing on her cell. No greeting upon our entry, no how may I assist you, no acknowledgment at all. I did take a picture of the Chandelier my husband brought me back to this location to see if I liked. I love it and will look for it at another location. You would think during the Covid19 closures companies would prepare their employees to embrace the customers return. Thanks for nothing.