My hot water heater decided to die at midnight.....I found Mark Ondras Plumbing while Googling…read more... Good reviews- so called and left a message at 6:30a on a Saturday- he called back at 7:30 and Austin was at my home by 9:30a and I had a new water heater by 12:30p. I couldn't have been more pleased. Austin was a true professional, kept me informed, cleaned up his work site & took the old heater away. They use American made commercial water heaters with a strong warranty. I thought the pricing very fair for the quality. Even better- Austin gave me the contact of the water remediation team they use- they trust this team. They came out within a few hours and we have a plan. I am very pleased with my experience with Mark and his crew. We call him again without hesitation.

New-to-me house. I first went to YouTube to watch videos about how to get the pilot light turned…read moreon. Even though I followed the steps, it wouldn't light. I saw Mark's sticker was on the water heater. He helped me over the phone. THANK YOU!

My hot water heater in the attic gave up the ghost after 15 years of good service so I got busy and…read moredid my research. I was very pleased to find Legacy Plumbing who clearly had the best reviews for plumbing services in the Dallas area. I asked them to send their top-notch expert technician, and I was very fortunate that they sent Jason and his excellent assistant (Ricardo) to my home the next day. They carefully removed (and disposed of) my old water heater and did a beautiful job of installing the new one (it was made by A.O. Smith Corporation). The installation job required several hours but it was clearly done properly. During the entire installation process, Jason kept me well informed. I highly recommend Legacy Plumbing for any plumbing or water heater installation needs. This is a very professional company what goes out of its way to provide exceptional customer service. There was no sales pitch and no pressure. As I have always said, selecting a reputable company and high-quality equipment is important, but having it installed properly by a team of highly knowledgeable experts is the most important aspect of the job. Jason and his wonderful team did exactly that.

UPDATE Mar 2026: They did it again. Called yesterday and got the plumber to replace flush valve on…read moretoilet the next day. Yea!!! Background: Legacy Plumbing and Ace Home Services (specifically Ace Hardware Home Services) is that Legacy Plumbing is now an Ace Hardware company. Legacy Plumbing continues to operate under its own name, maintaining its 20+ year history and high service ratings in the Frisco and North Dallas areas.

We had Schrader Plumbing out to snake and service a clogged pipe, and Gabe was outstanding. He was…read moreprofessional, patient, and extremely thorough in explaining what was going on. He went above and beyond by running a camera through the pipes and showing us exactly what caused the clog. Everything was fixed efficiently, and he offered helpful recommendations for future maintenance. The quality of work and transparency made this an excellent value, and we felt confident we were getting honest, expert service. Highly recommend Gabe and Schrader Plumbing.

I'd be very cautious before using Schrader Plumbing. I had a horrible experience with them. 2…read moremonths ago I experienced a stoppage in my toilets. Based on the exceptional reviews, I called Schrader to come out and fix the problem. They sent technician Michael Badgley. I was initially given two quotes, one for roughly $800 and the other for $4,000. After a quick inspection of my home, Michael determined that he would have to dig a hole in the back yard at a cost of $5,700. While I didn't really understand how the quotes kept changing, I agreed to the scope of work as I'm not a plumbing expert and needed to get the stoppage resolved quickly. Bewildered, I later sent the receipt to my neighbor, who informed me that my house was pier and beam, not slab as it indicated on the quote. I recalled Michael asking me where the crawl space was and I wasn't able to identify it (my fault as an uniformed homeowner) although I showed him the area I thought it was in inside the master bedroom. He passed right over it without a second look. Later, after speaking with my neighbor, I was able to go over and find the crawl space myself easily. Michael fixed the pipe under the toilet in the main bathroom and then proceeded to tell me that I would need to replace all of the pipes at my house at a cost of $30k. He couldn't even assure me that the problem I had just handed over $5,700 for was fixed. The icing on the cake was the $100 bill that I had tucked into my lunch tote on the kitchen table in view of the technician, and when I returned later it was missing. That was certainly my own fault for leaving it unsecured. I was concerned about the entire process and wrote to the owner, John Schrader. I waited several days with no response to my email or phone calls, which spoke volumes to me as a customer. After my third attempt to contact him, I was finally passed off to a service advisor. I explained my concerns to him, that the crawl space was never properly identified and that I wasn't sure that the repair that was done was necessary. He offered me a refund of $750 "to remove my bad review" which I hadn't yet written. Less than 2 months later I experienced the same stoppage. I called Schrader again and was told that the pipes needed to be replaced. I finally called another plumber who identified the source of the stoppage, this time to be at the front of the house instead of the rear. They fixed the problem for only a fraction of what I paid to Schrader. He explained that the first repairs were unnecessary. If you like being robbed, by all means give Schrader Plumbing a call. I absolutely feel violated and taken advantage of as a single female homeowner. If you want to save your hard earned money and get the job done right, get a second opinion.

I had a light switch that died and they came to fix it so quickly! I am truly impressed with their…read moreservice! God Bless you guys!

Top tech Electricians maybe okay or great but their plumbers and their plumbers management IS…read moreHORRIBLE Got charged $1400 for dishwasher install, looked at receipt and connection hose was $400.... Not sure what a dishwasher connection hose would be $400 I complained about the price of the hose and the the damage their plumbers did .. Their management called and said they'll refund me.... NEVER GOT THE REFUND don't go there got plumbing

I have used RWD Services for 2 slab leaks in my home. I could not be happier with their work. Both…read moretimes they arrived on time and got right to work. On the first slab leak they took special care in figuring out how my water lines run underneath my house. Next they explored every possible way to re-route the leaking line. They gave me some options and let me decide the way to go. They re-routed the line and restored my water in one day. As expected they had to cut into some walls to reroute the line, but they made the minimum amount of holes. On the second slab leak, which occurred 9 months later on a different line, the results were the same. They even remembered how my lines are run under my house, which really helped in deciding how to fix it. These are big jobs that require tremendous skill and plumbing knowledge, especially on a 2-story home. RWD Services is up to the task. They communicate with you through the entire job. They will respect your home and property. They clean up after the job and put furniture and/or appliances back in place before they leave. They will treat your home as if it were their home.

repair was done almost immediately after speaking with Randy, owner of RWD services. Excellent…read moreservice. Very professional were the service providers, Chase and El. They are gems. Only use RWD for your plumbing needs, Bonita , Euless

Mathews Plumbing truly earned my five‑star rating on a significant project. Most importantly, they…read morereplaced my 13‑year‑old Kohler steam generator. During that work, they discovered that the original installer had not followed code and had made several mistakes that could have been costly--or even dangerous. Mathews Plumbing corrected all of the substandard work, including the associated wallboard and painting repairs required for the Kohler project, and successfully cleared a difficult city inspection. They also followed all the rules of our high rise condo association. They also installed new kitchen fixtures and a whole‑house water monitoring and automatic shutoff system, giving us peace of mind against potential plumbing leaks. The repairs tied to the steam generator involved wallboard, tile, and paint, and their team were true artists--matching the tile, textured wallboard, and paint flawlessly. Everyone on the team was professional, respectful, and very pleasant to work with. They took the time to educate me on the challenges involved, trained me on proper maintenance, and consistently cleaned up after their work. I have nothing but praise for Mathews Plumbing and would highly recommend them.

Matthew's came to my house within a few hours of when I called to help diagnose a natural gas leak…read more I ultimately decided to go with another company to do the work but Matthew's didn't charge me a service fee even though I offered to pay. I will call them again in the future.

Just used them for the first time to fix a small gas leak in our kitchen. Excellent work! Jerremy…read moreshowed up within an hour of us calling. He was extremely nice, professional, and knowledgeable. I ended up having him flush our tankless water heater and do a general plumbing inspection of our entire house while he was here. Will absolutely be using again.

I had my AC fixed 4/28/2026. Texas and his partner did good job. They are polite, friendly,…read moreskillful and efficient! My AC is working, so far so good... The reason I gave only 4* is that I had never received my invoice until I requested twice and then got my questions unanswered by the company. Caroline

Anything Plumbing was the top rated referred plumber when I was searching for reputable plumbers…read morefrom the Nextdoor private social network application for my neighborhood. All the reviews given by my neighbors on these guys were superb and I decided to give them a try and was not disappointed. They are family oriented and very friendly. I had them come and give an estimate on a pipe damage that a utility company had done working on back yard and they did a thorough estimate. I also had them come back to replace 2 of my outdoor faucets that were leaking and they were thorough in fixing these at a reasonable cost compared to all the other plumbers who have come by to give estimates. I'll definitely recommend them and call them back should I have any plumbing needs!

Anything Plumbing is the way to go! I prefer to seek the help of small businesses in our community…read moreso that my money goes back into the pockets of my neighbors and enriches our local economy. Anything Plumbing is a shining example of the excellent small businesses we have in McKinney! Workmanship - Outstanding experience with Christopher from Anything Plumbing! Evaluated and resolved the issue with our exterior faucet quickly and replaced it with higher quality materials that are more durable and longer lasting. Customer relations - Christopher is very polite, professional, prompt and responsive. You can tell he takes pride in his trade and he does quality work with a smile on his face. Thanks for the outstanding service experience, Christopher!

We needed a plumber on a Saturday and we found Michelangelo's on Yelp. We called a couple of other…read moreplaces that were closer in proximity to us, but we could never reach a real person and one time, we could only text the business and they said "we don't do weekends". When we called Michelangelo's, an actual human answered the phone and told us they could have someone out between 2-4pm. We were so relieved. Mike came out on time and knew what the problem was immediately. He explained what he was going to do and he answered all of our questions and then proceeded to fix our issue. Even though we had to pay a little extra because it was a weekend, it was well worth it. We would use Michelangelo's again in a heartbeat.

From the owner: Family Veteran owned full service plumbing company - State Licensed. We go the extra mile to insure…read moreour clients are well taken care of. At Michelangelo Plumbing our customers aren't just customers they're family. A Michelangelo Elite, LLC

Once again Pablo has come to the rescue! We had a pipe break in the wall and spill water all over…read morethe dining room. We quickly turned the water off to the house and sopped up the water. This happened late at night. He was out promptly the next day and capped the pipe so we could get the water on until he can come back to do a proper repair. No charge. We so appreciate his prompt response and making our life livable!

I had a toilet flush replaced and about 10inches of tubing to the shut off valve. These parts cost…read moreabout 30dollars at Home depot. They were here about 45 minutes total. They had the gall to charge me about $437.00 with tax. I was appalled. When I called to complain I was blown off The receptionist said I received a pre - estimate which I didn't. The only estimate I got was for a replacement for a toilet verbally. I unfortunately am disabled but in the past I have changed these parts myself. It is not hard. This didn't fair well on my senior Income. I have already made my complaints to others. Charlene Simons