Shitty customer service. They said 20 minutes on a cab over 30 minutes ago. There's a half hour of…read moremy life that I won't get back. Or a return phone call from the company as to why no cab. It's bullshit!!!

Needs extensive customer service training. Rudest 10 second phone call. Aren't you guys supposed to…read morewant business? I had a woman answer the phone with such a hateful tone in her voice who told me right away "it's gonna be an hour. You want a cab or what?" Seriously?? I do hope Uber becomes available and puts these people out of business. Either way, I understand now why people only recommend Access Taxi instead.

Cascade Transit is Wonderful! They're great to work with! I've had the honor of working with Ivan…read moreand Dharrell and a few of their drivers. They're sweet, honest and hard working individuals who are awesome at providing Great service! I highly recommend them!

Jeremy offers excellent service. I was recently in need of Non-emergency transport from home to…read moremedical appointments & hospital. He was on time, communicated promptly, safely handled my wheelchair. His van is clean & he is a sage driver. The cost was not exorbitant. And he works weekends, unlike other local services.

Care More Cab arrived promptly at the hospital and safely transported my 90-year old Pop to our…read morehome. They are our go-to medical transportation service!

Amy Louise is a wonderful person with a great personality and is an awesome driver I highly…read morerecommend rogue valley medical transport especially if she's my driver

I am a nurse at a hospital caring for a patient who was picked up by this company. This patient…read morerequired additional help (which would be clearly evident by their final destination of this ride). Pick up time was at 11:30 & Jill (the driver) was waiting in the hallway for her partner to arrive to transport this patient. The patient expressed resistance to go and I was providing emotional support when Jill came in the room and in an unfriendly manner loudly verbalized "either this patient is going to go or they aren't but I am on a short leash and have other patients to go get, I can't sit here and wait". I expressed that it was 11:37AM (7 minutes after pickup time) and totally inappropriate to behave in this way in front of the patient. I was trying to deescalate this patient and make them comfortable, and she was riling them up. Needless to say her partner didn't arrive until the patient was already on the gurney, so all of the comments were unnecessary -causing stress on both the patient and medical staff. Totally unprofessional and inappropriate. My patient even told her she needed to calm down. Patients shouldn't have to tell medical transports how to behave. I called to report this behavior to the manager. Jill is both the manager and the owner. My complaint fell on deaf ears as she continued to defend herself. I would not recommend this company to anyone.

Reasonable membership fee for a peace of mind. Hope I never have to use the service but if I did, I…read moreknow I'll be in good hands. I have most respect for EMT doctors and nurses as well as law enforcement firefighters and our country's servicemen.

Shout out to Alan who comforted my little one and I after our MVC...and offered a little advice…read morealong the ride to the hospital. I had just washed and fueled up my car and spent the day shopping with my little when we totaled our car and the other one at a stop light. Despite knowing the impact this accident would have on my little's mental health and my body I was also worried about the costs and impact to my ability to get to work and move forward in general. The staff of Mercy Flights made the post-crash jitters and shock ease up as they drove us to the hospital. Thank you for being kind and warm and comforting during a very rough experience for the both of us.

Buyer beware. It seems I wrote a review but it has disappeared so we will try again…read more I bought a 1999 wheelchair van from this company with promises and expectations from the owner that were not upheld. After 45 days of driving the van exhibited major problems , no air conditioner, major leak, side panel coming off, front end shakes, no horn, bubbling in the headliner etc. only to find out there was damages to this vehicle prior to our purchase that were not disclosed. We were not able to even see the vehicle before it was delivered to us. We were always told it was out for repairs so that it would "perfect" upon delivery. It did look nice on the below freezing date it was delivered and shame on us for not doing a more thorough investigation but with ALS I put my faith in Rick only to be very disappointed. I would be very carefully before trusting him or his products.

The van we bought from wheelchair van oasis is a total disaster and we were totally taken advantage…read moreof. The owner professes to be an honorable, ethical and moral sales person. Again totoally untrue. He lied about every aspect of this van. There was damage to this van that was not disclosed before purchase. We have only had this van a little over 6 months and have had to pay thousands of dollars to repair an air conditioner that was totally shot, there are no air bags that work, there is no horn, the air lines don't work, the "new brains" on the ramp do not work properly, their is a leak that keeps the inside of the van wet, a piece of old license plate fell out that was holding up the skirting, just to mention a few of the problems. We knew we bought a 20 year old van but the low mileage was a selling point. The warranty was worthess. The van is nothing that was promised and the owner takes absolutely no responsibility or stands behinds his products. He takes advantage of those who are disabled, need his product, but are sold inferior vans that are not what they are promised. It is very sad.

Due to flight delays and an unfortunate issue with a dead car battery, we needed a ride from the…read moreMedford airport home at 11:30 pm. Contacted Jodi from our connecting airport and she said she'd be there. Had to contact her a couple of times more due to flight updates. She was waiting when we finally arrived at 1:30 am and we had a pleasant, fast ride home. She did great by us and we won't hesitate to call her again.

Bottom line is fast it's times you need to get going get something done and don't have time to be…read morewaiting so it helps to have it available if needed all times thank you.