I thought it was just Me, until reading all the yelps here about our local post office. It's like…read moreALL customer service everywhere, it doesn't exist! The US postal service is NOT what it used to be, they can't even get a live person for you to talk to when you call in for whatever. They put a package I ordered on the 28Jul in a wrong bin and for a package that was only traveling about a two hour drive from where I bought it, and as a result it went all the way to Nebraska and is now in Colorado and won't be here for at least another 4 freaking days. I don't even go to the local PO for anything as they are a complete SH/T show, with the exception of thei the Post Master there, he was very helpful and didn't talk like he was blowing sunshine up your kazoo. He is the only exception to my many complaints for this local PO. This is not the first time I've had delivery issues with them.

Every time I drop off prepaid parcels, they don't ship them for days or even scan them in. This…read morehappens every time! There is no point in using prepaid because if you don't hand your package to them and ensure it's scanned in, it will not be sent out for days. You have to take in your prepaid package, stand in line, and make sure the person at the counter scans it. They even told me that if I drop them off, they will not scan them in. This seems to be the way they operate here in Klamath Falls, Oregon. It appears to be a strategy to avoid doing their job. If a package gets scanned and they don't process it, it shows they are not fulfilling their responsibilities. If more people took the time to call the proper channels to notify the post office about what's going on, maybe we could see some change and have some of these complacent, lazy, and incompetent workers replaced. I feel so bad for those with online businesses; I'm sure they often face suspensions for breaching terms and conditions when packages are just sitting there or disappearing

I had my unit on auto bill pay and the card expired, the staff didn't give me a courtesy call or a…read morenotice until it was past due 60 days at which point I received a lien/pre auction notice. I called the front desk to make a payment and during the call the woman at the desk became very defensive when I mentioned I would prefer to receive a notice prior to the lien notice (state requirement is to be notified prior to this). She became very emotional and was upset I stated I felt the lack of any attempt to reach me was "lazy" at which point she tried to bait me into an argument which I had no interest in talking to her aside from running my card. When I told her as much she hung up on me. I called back to pay the bill and she started to berate me on the phone and refused to accept the payment. Since the unit is in lien she is required to take my money to prevent unlawful sale of my unit. I called a third time and just asked to speak to someone else, I got the phone number of the manager Barry who was off duty and called him. Eventually I reached him and was able to just give him the card information without the drama. I just wanted to pay for my unit on auto bill pay and to receive notice of some kind prior to them trying to auction my unit. THIS IS EXTREMELY POOR CUSTOMER SERVICE, literally the worst I have seen from a storage facility. This lady should be fired, her sole purpose is to conduct transactions. Just run my card and take my money, I shouldn't have to interact with a horrible associate to make this happen. I shouldn't have to contact the manager who is off duty and not on site. Other than that I've had a pretty uneventful rental here. Unit is dry and my stuff isn't under any threat except form going to auction unnecessarily. 0/5 stars for the detestable lazy staff that want to argue instead of conduct business. Really poorly run if they keep her around. They charge way too much money for me to put up with this nonsense.

These ladies have saved me money on shipping and are always willing to help if they can.read more

Zero stars they are thieves and the open packages I ordered a box of backwoods cigars I got there…read moreand the box was opened and she gave me some stupid ass story and I recommend not to use this post office I have even had package gone missing I thought it was online stores stealing no, it was the people at the post office being thieves! Fuckery months later but it's been boiling inside

The worst customer experience getting fingerprints scanned. Pray you don't have to deal with the…read morebitter old bag working behind the counter.

I have gone here for years and it's been fine to drop things off, but recently I went in to drop of…read morea prepaid/pre labeled overnight shipment. It was full of one years work of frozen biological samples. When I came in with my cooler, someone working there who was on the phone indicated I should put my parcel on the ground. I did and waved goodbye. The next morning the lab my samples were supposed to be shipped to called in a panic that they had not arrived. I called and asked about the status and was met with "well you put your package in the wrong spot". Well? Sorry, I put it where I was gestured to. I have gone there for years to support local small business but now it is staples for me.

The people here are very friendly. It is a secure facility too. I love coming here because there is…read morenever a line and they have all the services with small town politeness that is sometimes lacking at high volume locations

Like everyone else, I love our small town post office! Great people!…read more I've been here in Weed for 8 years, but ever solace my first visit to the post office, I have felt welcomed to the community.

Great service! The office employees are always ready to help. A special shout-out to Nicole and…read moreKen, who went above and beyond to assist me when I was desperately searching for a misplaced and undelivered time-sensitive parcel. Their dedication and willingness to help made all the difference. Thank you so much--I truly appreciate your hard work! It was a fantastic experience.

Excellent friendly customer service. Knowledgeable staff. Not to busy when I've been here, later in…read morethe days when people are leaving work. Clean areas in the store. Plenty of choice boxes and stamps to choose from. Nice experience