Generally good and reliable. Had some hiccups over the years but we're handled by the management…read moreonce brought to their attention.

Everything and everyone is first rate. Truly the best company to work with. From the service…read moredepartment to the delivery all is great.

There are two Arsenaults in the business. My beef is with Dennis in Ossipee. I have 2 furnaces…read morewhich are cleaned annually and I've trusted Dennis to do the job and have been satisfied with service, so I thought, for the past 5 years. But this has all changed, and this year we discovered the filter in one furnace was filthy and clearly hadn't been touched in a long time if ever. The other furnace had a broken and unused filter on the floor. There was no filter where there should be one and the area under the blower was covered with debris. Did they clean at all? Clearly no. Did they accept a check for $450. Yes. Mobility issues prevent me from going to the basement but luckily my handy friend discovered the unused filter and investigated. Three phone calls have gone unanswered. I'm hurt and disappointed in this shabby treatment and will spread the word.

Terrible, dishonest company. Came to our home to do some basic duct work, with an agreement that…read morethey would return to finalize the job a few days later. Proceeded to make excuses for over a week,(meanwhile our home was without heat), ignore calls, claim their vehicle was broken down, then just stop following up altogether. Shameful and unprofessional behavior. Probably indicative of the quality of their work.

I had a good experience with this service. The owner himself came over and did a really good job…read morecleaning my dryer exhaust vent, which was in pretty rough shape.

From the owner: One set price, no overtime charge…read more We are certified Air System Cleaners Specialists . Invest and save in our ABC membership with special benefits for spring and fall season visits, tune -up, and safety checks 10% off all service Priority scheduling Free diagnostic

Great company. They installed my new furnace and new oil tank when I moved into my house and did a…read moregreat job. They've also done the service on the furnace for the years that have followed the installation. They are friendly, informative, and available for emergency calls. Highly recommend!

From the owner: Top notch Hvac company in rochesterread more

100% would recommend, and will call again if/whenever I need an electrician. He was on time, worked…read morefast, cleaned up after himself, very friendly and professional. I knew I was in good hands when he explained what he suspected caused my issues, in a way that made sense to me as a non-electrician. The cost was very fair for the work that was done. I'm grateful to have lights again!

Joshua responded almost immediately to my request. He was kind, professional, courteous, and…read moredidn't shame me for the fact I know less than dirt about electrical work. We thought we needed a massive wiring job to get a level 2 charger installed in our garage. Joshua took time to talk on the phone about the job, asked great questions beforehand, then came out the next business day to look at the install job and give me a quote. He counselled us OUT of doing the work, and for that, I'm SO GRATEFUL. he could have easily just talked about the necessity of the job, and I wouldn't have known better. But, he's a good, ethical guy, and could appreciate our situation, and so he told us how we could make the best of our situation without massive demo and conduit, and crazy expensive wiring. And, he did it all graciously with a smile. What he got out of talking himself out of this job, is complete loyalty for any and all future jobs we'll ever need. And, I'll be telling everyone I know about him, for sure. Plus, he's a family guy, loves his wife daughter and talks about them with lots of love and pride. To me, that goes a long, long way when I think about who I want to support with my money.

Martin at Winni Heating and Cooling replaced a very old (1940's) oil tank in our 111-year-old home!…read moreHe did preliminary work, helped us plan for the new installation and walked us through each step leading up to the day of. He removed the old one, repaired and replaced pipes that were old and cracked, installed a new oil tank and connected to our also old furnace in one day and made sure all was in excellent working order. We will use Winnipesaukee Heating & Cooling for all of our heat and furnace needs. His work was excellent and the customer service was AAA+!

I called this Winnipesaukee Heating and Cooling almost two months ago to have service done on our…read moreAC units. I had a great conversation with someone on the phone who enthusiastically explained how they could help and promised to get us scheduled when he returned to the office. Since then, Crickets! I have contacted the company three times since to schedule and appointment and have not been called back. Extremely poor and inconsiderate customer service. I hope they improve some day...

Although I chose not to move forward with the job. (More money than I expected due to the issues at…read morehand. However both men that came to the house were on time, professional and courteous. Heritage appears to be a class outfit

My water heater needed replacing. My last one was old and the showers wouldn't stay hot very long…read more I went to Home Depot who contracted them to install it. They contacted me right away. They were very professional and friendly. The quote was a little on the pricy side but they explained what was needed to bring my place to code and how the last plumber cut corners. They did an amazing job with the add ons and it worked great. I noticed a discrepancy in my bill and they fixed it right away which shaved off $300. No arguments. I recently received a follow up call from my city inspector. I didn't realize Maine law requires inspection of heater installations. Last plumber neglected to do this. The guy who came over to inspect the heater said it was premium work and explained that the next replacement should be a quicker install and less expensive because it was done correctly. My water has never been this hot. I would use them again.

Excellent customer service, gave me a call right away. Worked with my schedule to find the best…read moretime to do the repairs. Quick, efficient, friendly and Adam did a great job. Looks forward to working with Maine Drain busters in the future.

Very quick response to initial query. Asked for a number to arrange an appointment. He promised to…read morecall, three days ago. Just disappeared.