A nightmare. I hired both Ryan and his dad for a brand bew build. Appeared to being going along…read more as scheduled. Then Ryan's dad passed away. Didn't see much of him after that. When he finally returned. We had many setbacks. Alot of back and forth with threats on both ends. I was left with mini splits that had no heat. He came out to repair. When I reported that I still didn't have heat. I haven't seen him since. This is after giving him 24 000 dollars. Then my ceiling had a major leak. We had to tear down all the sheetrock and insulation. I sent him pictures. Still no response. 2000.00 repair. I'm preparing to go to court after I get all the receipts. This review is with RJK plumbing and heating.

Hang it up, DO NOT HIRE. Ryan needs to find a job with someone that knows what they are doing…read more Scheduling was a nightmare, he "subbed out" the plumbing when his father passed, we were supportive and accommodating. His sub was unprofessional, indicating every step of the way that this was a "favor". I spoke to Ryan about my installation concerns repeatedly throughout construction. We finally got to finish and needed to open up every wall because at every shower location and two sinks the piping needed to be redone. We had a water fall into the first and second floor at two locations. DO NOT HIRE. My family and I are currently without heat. I'm not one for litigation but it would appear Kathleen H and I should make sure our cases are heard so he doesn't do this to anyone else.

I can only say wonderful things about Jim. He's very honest and knowledgeable. I hired him to do…read morethe plumbing in a bathroom that we are installing in our basement. He did an amazing job. I recently called him back when we installed the toilet because it was leaking and we couldn't figure it out and he was incredibly reasonable trouble shooting it (Turns out we had a bad toilet from Home Depot). We will hire him for some additional work next year! Will absolutely recommend all day long.

Had a complete, new boiler installed in June, Jim talked with me for hours to help me decide the…read morebest solution. Very professional installation, and naturally, no leaks! During my research phase, Jim always presented the answer to my questions with a complete, long term benefit as the focus, his suggestions were made based on many boiler and heating details that we lay folk might not grasp, so understandably, a complex situation may not initially present a clear and simple explanation which a lay person will grasp. Jim will help you with that. Jim did a first class job of fixin... no, correcting my original plumbing kluge job - I personally installed the boiler which he replaced. He personally stands by his work, and has no problem with answering your calls. I know this because I've hired and consulted CARNIC for over 10 years, including having them clean my first boiler every few years. BTW, yes, I know it should be cleaned annually, but Jim does such a thorough job, it runs well for much longer than one year. I selected a modern design pin type boiler (New Yorker), I added a tank type hot water heater which uses a circulation zone for the source of heating the water (SuperStor Ultra, indirect heating), and 2 microprocessor control systems. Yeah, didn't need all that, but the controller which adjusts burn time according to outdoor temperatures was a key component which does not come with the boiler. Looking to this coming winter, hoping to see greatly reduced fuel consumption (compared to my original Weil-McLane when it was at its' peak).

So, my wife and I get back home after going apple picking, and are having a nice afternoon when I…read moreheard this strange clicking noise coming from the furnace. And then, BOOM! Something lets go, there's the sound of rushing water, and the whole downstairs fills up with steam. It was so thick I couldn't even see a foot in front of me in the basement as my plumber, Darren Powers, talked me through on the phone how to shut the furnace down, and which valve to turn to get the water to stop. Man! What a mess.... Darren was such a help to me. Though he had been up since early that morning working a job when I reached him at around 7:00 pm, he came over as soon as he could around 9:00 pm and worked on stabilizing things until about 10:30 pm so nothing else would happen. Because it was Saturday, he wasn't able to come back until Monday after gathering all the parts and equipment needed to fix the furnace and burst pipe line. I've known Darren for years, and he's helped me on many occasions. Each time, he came as soon as he could, did great work, and cleaned up the resulting mess after. I've trusted him numerous times to come in to do his work even when I wasn't home. And he's always been more than fair with not only his prices, but also his time. It doesn't get any better than that. Thanks, Darren. You're not only a great vendor, but I'm glad to have you as a friend.

From the owner: Master plumber and gas fitter with over 20 years experience. We service and install all plumbing,…read moreheating, air conditioning systems and fixtures. Remodels are one of our specialties. Covering all of NH and some parts of southern ME.

Very friendly. Completed the work in a timely manner. Having him come back for another job.read more

Great experience. Thank you for your help. I liked how he was training his helper. He was very…read morepatient and was teaching him well.

All I want to do is write a great review. That would mean I'm happy with the results. I can't do…read moreit. After the expansion tank was added and adjusted on the hot water tank my washer and dryer have to be squeezed back into place, pipes have to be pushed out of the way to make the washer and dryer to fit. I'm going back downstairs to attempt to rectify this situation. I'm not happy that I have to do anything at all. It cost me enough. Would I recommend Heritage Home Service? No is the short answer...

Was told over the phone a plumber was coming out to do "maintenance" on a POE water tank…read more However, turns out these units don't get maintained, but replaced. Still not sure whether unit even needs to be replaced after visit. Not sure this was worth $270, especially being a repeat customer.

I don't usually place contractor reviews in Yelp but wanted to this time because I came across a…read morepitiful 1 star review that I'm absolutely certain was petty and false. Jay Aucella has ALWAYS stepped up, been thorough and operated with integrity and he ALWAYS will. There were many uncertainties, discomforts and frustrations in 2020 but AUCELLA certainly was not one of them. THEY SHOWED UP when others did not bother to return calls or even staff people to take calls. They talked to me and my family like we were valuable to them and we were appreciative of them. They may come across unexpected problems that can add to a bill but they are thorough, do perfect work every time and I have never had to call them back for the same thing because they hurried to get on to the next customer. Quality work deserves to be paid on time.

Be careful with Jay Aucella. Once was super reliable and good to his word. If you need a new…read moresystem quite likely will do a good job. If you need service and or in a pinch, now too busy to be the guy and company he once was. Like a restaurant that cant keep up with the demands, needs more help in the kitchen and wont tell you that, over promises and under delivers. What a shame, loss of situational awareness, typical and short sighted. Jay should take a business ethics class. Jay Aucella will help give you a wallet biopsy, with extremely poor communication. I have referred several to Jay Aucella over the past few years. No more, be mindful if you want reliable service, look elsewhere there are quite a few local competitors with far better customer service.

Lang's HVAC is hands down the highest quality and fastest response and they will take great care of…read moreyou. I would never call anyone else. They have done full installs and all of my maintenance on all my properties and are fantastic

From the owner: We are pleased to offer 24-hour emergency HVAC service in the areas we are licensed and insured in…read more We also offer free estimates for all HVAC work, including installing new AC units, running and repairing ducts, and repairing furnaces, boilers, and heat pumps. Our expert technicians are well-trained, and they care about your energy costs and indoor air quality. Our customers agree: we get the job done, and we do it right. Whether you're dealing with a faulty AC condenser or you need a replacement heat pump, we offer prompt, efficient service to fix the issue.