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Kitsap Credit Union

2.9 (11 reviews)
Open • 9:00 am - 6:00 pm

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Services - Kitsap Credit Union

Personal banking

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5 months ago

I love this branch, everyone is so helpful and very friendly. Always get personalized and respectful service.

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Melissa

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12 years ago

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13 years ago

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15 years ago

Great customer service and A+ look abd environment.

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10 years ago

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17 years ago

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12 years ago

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16 years ago

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12 years ago

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10 years ago

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9 years ago

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Melissa

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Ask the Community - Kitsap Credit Union

Kitsap Credit Union

Kitsap Credit Union

(19 reviews)

Where do I begin. My dad passed away, this Credit union was notified. It's been 6 months and they…read moreare still making us jump through hoops in order to claim a measly few thousand. They love adding insult to injury by delaying, denying, and ultimately taking advantage of the deceased. We have emailed them, called them, hand delivered documents, every single document they requested only to be told "no" once again. Hopefully none of the customer pass away because they will try to keep what they had and screw over the grieving family. We have put them on a 14 day notice before the lawyers get involved and we take this to trial where they will pay 2500% more for everything than just doing the right thing. But hey their a bank can you really expect anything less than the slimey business practices. I'm sure I'll get some automated response that does what they've been doing the past 6 months after his death and that's "deny and delay". No wonder why they're stuck in WA with horrible business practices like that how could you grow?... I dare this business to rebuttal as I will gladly post all the sensible documents exposing them. Scum of the earth.

We had accounts for over 30 years and this year they started charging $3 per quarter to get paper…read morestatements. I told them we didn't want paper statements but they said the only way to opt out of the paper statement was to sign up for online banking. So I tried to sign up for online banking and it was a lengthy agonizing ordeal and it never worked. They even tried to walk me through the steps but because I was on the landline while talking to them, I could not go to the final step to get a security code on the phone. I got frustrated and said the hell with it and went in and closed the accounts. I believe they implemented this $3 paper statement fee to get rid of customers who don't make them any money. And the online banking is made difficult on purpose to get customers to quit. So I did!! Won't come back and recommend new customers look at other credit unions first.

Kitsap Credit Union - banks - Updated May 2026

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