They abandoned this location quite a while ago, 2 years? Took their ATM too. To do anything branch…read morerelated requires traveling to either Port Orchard or Gig Harbor.

Good bank, great people, reasonable rates, with kiosk services widely available. It is always a…read morepleasure to visit the bank and deal with the friendly, helpful people.

I love this branch, everyone is so helpful and very friendly. Always get personalized and…read morerespectful service.

The Bremerton branch was helpful, nice people, BUT when dealing with the main bank customer support…read moreteam I realized this bank is horrible. They are about making money, not about customer satisfaction. I would never recommend this bank to anyone. There are better banks out there, don't waste your time with these people. I was stuck on an island near Canada, with no way to make a deposit, My debit amoints showed up delayed and the forced a $28 fee on me over a $1.33 overage. I told them please wait 3 days and $1,500+ would be in there in 3 days, they did not care. Wells Fargo years ago were understanding and reveresed the fee. If I was not on the island I had plenty of money I could have deposited, but there are no credit unions/arms here of any sort. Poor poor customer service, please save yourself from becoming their next victim. Corporate greed is sad, and destroying the world. I now bank with a federal credit union. Not everyone has that option, but look around before making your decision. I would give zero stars if there was an option. UPDATE: Worst bank ever, now to top it all off I have had 4 days without any online banking or phone banking. They are updating their 22 year old system. What a joke, no way to access account should not be allowed. I can use my card still but if my balance is lower then I expected, more of those great $28 fees they will force me to pay. So sick of this company, complete garbage. I have only been a member for 90 days and it as been a non-stop nightmare. I will not be using this account any more once October is here. I cannot wait to let my account sit and collect dust. DO NOT waste your time or money with these people!! Unless you like poor quality service and being robbed. I understand the need to update and stay current, but be smart about it!! -VERY UNSATISFIED CUSTOMER ANOTHER UPDATE 8/20/14: I am already unhappy with this bank, now to add to it, I went to a wells Fargo atm, since I am spending 4 1/2 months on an island with limited atm availability, wells Fargo applied a $3 charge and in addition I was charged a $1 non Kitsap credit union atm fee.. why?! So much for caring about customers, the only thing they care about is pinching pennies out of our pockets. $1 isn't a big deal one time, but it can add up over time. It should be an included courtesy. Lousy bank! I have received no good benefits from my account and I continue to be disappointed by them. 5 more weeks until my account can sit idle.

Every time I go into Keybank every month, I have a great experience. Thank you for being great…read more Fast, quick, & reliable.

It would be nice if my location was more efficient in serving customers inside the store. If no…read morecustomers are in the store you are looking at ten minutes wait. This is not a bank you can visit on your lunch break. It is upsetting because there are few alternatives in this area. I make my mortgage payments at CHASE. Even when they are packed with people there is no comparison in wait time.

Kitsap Credit Union, in Kingston handles my banking needs. Recently I had a project I needed help…read morewith. Regina went way beyond what we expect these days in finding me the information I needed. I trust KCU and I like having Regina to go to for help. I look forward to when Regina is manager [Kingston Branch]. Thanks!

I've kept this account open since 1960's, and check it in March/April to declare any interest…read moreaccrued on my Federal Income Taxes. Whenever I'd check it, I was being charged for inactive fees. Their policy is they won't reverse charges, it doesn't matter if I've signed into my account online. I have to prove I called annually AND SPOKEN TO A REP. It's a hassle in this AI driven society, and not worth keeping this account for sentimental attachment. I spent more time with AI listings to "her" trying to sell me something even when I said I wanted to speak to a representative. I've lived all over the US, Germany and Australia. This is the poorest experience with banking I've had. My AU Bank called me last night and we spoke for over an hour sorting my account; Kitsap CU would never do that.

They are excellent! Brittany in the loan department is super attentive, helpful and down to earth…read more Love her. Great place to get a car loan!

Im not going into it, just keep away from kitsap.Ive had one problem after another. Trust me or be…read moresorry.