I dropped off my fluff and fold laundry right after 7:30 in the morning, and it was done and I…read morepicked it up at 5 PM. Great customer service thank you Kim and Maria. The price was in line with any other fluff and fold service throughout the city.

Staying at a hotel for two weeks with family, the laundry piles up. Shockingly our hotel neither…read moreoffers laundry service or has facilities on site, despite boasting two restaurants, a bar, and a coffee shop... Luckily Upper West Cleaners was right up the road, and able to pick up/drop off from the hotel. Maria assisted me personally, and made sure that my laundry was washed with the requested detergent (sensitive skin abounds in our crew!) Our clothes came bag folded and sorted nicely in clear bags. The price was in line with other cleaners for fluff and fold services. Turnaround time was less than 24 hours! I will definitely use them again if I'm downtown and need my laundry mountain conquered.

Easy to drop off, fast service, friendly staff. Prices very reasonable. Only down side is no drive…read morethrough.

Glad to find a local dry cleaners that does such an excellent job! An extra plus that the staff is…read moreever so sweet! Dropped off several sport coats, which I thought a slight pricey at nearly $7 each but considering I came in after 5 PM on a Friday and they were available for pick up the next day by 2 PM, it didn't seem too bad. They also had a Yelp check-in coupon for 20% off so that came in handy. Initially I had my 3 year-old with me and both the woman who checked us out as well as the young male worker took the time to speak with him. He was very interested in going into the back and he was jokingly offered a job once he turned 16! Even with the few minutes of chit chat and setting up a new account, drop off was easy and surprisingly quick. Pick up was just as smooth. I liked that they helped me get the hangers up off the rod being that they were rather heavy. All of the jackets looked good as new and had a pleasant, fresh sent. I don't mind paying a little more knowing our clothes are going to be cleaned and pressed properly, not too mention the quick turn around and friendly staff. Will definitely be back!

Yesterday morning before 8:30 I took a suit jacket and a pair of pants of my wife's there and told…read morethe woman I need them back yesterday and she assured me they would be ready for pick up at 5 yesterday. I got there at 5:15 and was told they weren't ready and wouldn't be ready until today. I told the woman who I guess is a manager who took over the communication with me from the first woman I was talking with when I got there at 5:15 that my wife needed the clothes for an executive photo that she was taking today and I would need the outfit first thing this morning and that she would be living the house at around 8. She said the woman who took in the outfit DIDN'T mark them additionally as "SAME DAY SERVICE", yet she had told me they would be back for pickup at 5 on yesterday! As I waited yesterday the woman looked and found the jacket and said it would just need pressing in the morning, but she couldn't find the pants among all of the carts of clothes to be worked on, but that the presser would be there a little before 7 this morning and that she would be there at 6:45 this morning and find the pants. I told her that because the outfit was new and hadn't ever been worn they could just press the pants as well. She said ok. She said she would certainly call me first thing this morning, and that the outfit would be done by 7:15, and 7:30 at the latest!!! I also told her she could text me at the same number listed in my file. She said ok, that she would either call or text me. Well, I didn't get a call or text. Not at 7:15...not at 7:30...not at 7:45...not at 8, 8:15, 8:30 OR 8:45!!! So, at 8:46 I called and asked what happened and WHY HADN'T I got a call at all. The woman who had promised that the outfit would be done and that she would call me said, "Things got away from me with having to get everyone started on their work...and that the pants were in the cleaning process and wouldn't have been out for 45 minutes, but everything is ready now." I told her that it was 8:46 and that it was too late for my wife and that she had left!!! I asked again why didn't I get a call as I was promised, even to tell me the outfit wouldn't be ready at 7:30? She said she was busy set up the workers for the day and things just got away from her. I simply was dumbfounded and said ok and we hung up. At the prices that they as a custom cleaners and laundry this is HORRIBLE SERVICE!!! This is the THIRD CLEANERS THAT WE'VE HAD A PROBLEM WITH! One high priced cleaners completely destroyed a blouse or my wife's that was custom made in Rome, Italy and cost FOUR FIGURES! One has on numerous occasions returned clothes, wrinkled, stained, burned and ruined. IS THERE A CLEANERS IN FORT WORTH THAT IS TRUSTWORTHY TO CLEAN AND RETURN YOUR CLOTHES AT A REASONABLE PRICE AND ON TIME AND IN THE SAME CONDITION THAT YOU DROPPED THEM OFF IN--EXCEPT CLEANED?

Seam was coming undone when I picked it up and jeweled were falling off. The wedding dress was…read morealtered too far from where we originally pinned it in trying it on, I don't know what she was thinking. The way it was done, it's not able to be let out and not only am I out $260 for terrible alterations, I am out a wedding dress and having to buy another one. I will not be using Ray's for alterations ever. She offered to fix it because "they're committing to fixing it," but I would never let her touch it again if the first go around was so off the mark.

Never had an issue here, not even once-and my husband is incredibly picky with his dry cleaning…read more Value for money is good. Five stars because I truly appreciate the owners honesty here. When I came in with an aged light blue suit coat, instead of taking my money, he gave me the option of taking it home and trying certain things myself before I paid to have them do, which as aged as the suit coat was, he wasn't sure it could be salvaged. I opted to pay and most of the old stains came out, but am just really appreciative of the honesty and transparency.

First time customer. Husband took his clothes there and they accidentally pressed the shirt wrong…read more Fixed the problem immediately with no charge. Staff was friendly and we will definitely use them again.

amazing, dependable service, fair prices and great location. Jeff always delivers. The best…read morelaundry/dry cleaners around.

We brought in a vintage 100% silk shirt that had a stain, which we also attempted to wash at home…read moreand it was a shambles. They not only removed the stain, they brought the shirt back to looking better than it had when I got it!!! The owner is a GEM !

Here is how the clothing was returned to us after paying $757 in dry cleaning for a rush overnight…read moreservice....i will let the photos speak for themselves.

Sean (Shaun? Shawn?) was great! Quick, quality, and fairly priced! Highly recommend to anyone…read moreneeding dry cleaning in Fort Worth.

I luckily happened to find Dusty a Teresa's dry cleaning…read more City Cleaning Company! Best customer service ever at a cleaners. From the second you walk in its like your part if the family. Never ever had someone notice a stain and just fix it. Also they have the in-house equipment, your clothes stay in the building where you dropped them off Highly recommend

Great service very friendly I will be going back. If you are looking for a great cleaners go give…read morethem a try.

Great Customer Service . Brian is excellent at his work of tailoring and will meet and exceed…read moreexpectations.

Have used this location once, having used their Bryant Irvin location on and off for a few years…read more Overall much better bargain than Kite and some of the others (OK...still not understanding "free" pick up and delivery for like $4 to launder a work shirt!!! Seems like a drop off would be cheaper...just me). Overall my new go to place. Pleased with service and quality of finish. Nice folks too!