Purchased a refrigerator this week from F&H and what a wonderful experience from start to finish…read more 1 day delivery and friendly, fast service from sales to delivery. I am recommending you to everyone I know. Also happy to buy local. You have a new very happy customer. Thank you so much.

I bought a dryer two weeks ago and I was very happy with the service I got…read more They didn't try to pressure me to buy a more expensive dryer than I needed. They also don't charge for electrical cords, vents, and disposal of the old appliance etc. as many of the big stores do. They delivered my dryer the day after I bought it. The guys that delivered and set it up were very good, pleasant and efficient. The last time I bought an appliance from a big box store, the man who delivered it gave me a hard time because he had to switch the door of the washer from the right to the left which the store knew it needed to do. At F &H they did the same thing without the hassle. I have also used this store for years to repair my appliances which had not been purchased there. Excellent repair service. A plus is that this is a locally owned store! Becky S.

Arrived when scheduled, told me what he found, what it would cost. Followed up with the cost, and…read moreabout when the part would be here. Called to schedule completion of the job. Arrived and completed the repair. Reliable and dependable.

We had an ice maker that had been on the fritz for a while. Stan came out the day after I called…read moreand took a look at it. The problem involved replacing several parts that no longer functioned and a plumbing issue so it wasn't a straight forward fix. Stan was very persistent and got it fixed. I was very impressed by his friendliness and professionalism. My dryer out and Stan is coming over tomorrow to straighten it out. Having someone you can have confidence in and trust is great!

Erik showed up on time and quickly and professionally repaired my Samsung dryer. I appreciated him…read moreexplaining and showing me all the parts that were broken AND having the needed parts on his van. He also cleaned up the lint and debris after the job. Highly recommend for dryer repairs!

I have used Mr. Appliance in the past and had good experiences. However, a recent experience with…read morethem was so dreadful, I have to caution people to avoid this business. I was having new floors put into my home. In order to do that, my appliances had to be disconnected and reconnected. I called Mr. Appliance and they said sure. What I didn't know at the time is that the company now has set fees for dealing with appliances independent of job or size. So, for example, to move (twice) my fairly small wine chiller--2x3 feet--was over 600.00. They moved my microwave, which I had not asked for, and charged me over 300.00. All told, to move a fridge, wine cooler, microwave, dishwasher and stacked washer and dryer, Mr. Appliance charged me 2612.00. I should add that a friend--we had to be elsewhere for our floor replacement--watched all this work. None of it, except for moving the refrigerator was difficult and most was accomplished in minutes. I tried to get Mr. Appliance to work with me on the onerous fees but they did not. There was no appeals process nor were they especially interested in my concerns. So, DO NOT USE Mr. Appliance unless you are clear on what you will be charged before they come. Their prices are, at least for what I had done, insanely high. (And the fact that the payment screen asks that you tip is just too extra.)

Their staff is always very helpful and they have a great selection of anything you need for home…read moreimprovement. Sometimes their prices are a bit higher but if you can catch them at the right time during a sale you can make up for it.

Not helpful at all. Long wait at returns while Employees standing around on their cell phones. Go…read moreto any other Lowes but Mebane NC.

Mike was thoroughly professional in every way that a repairman should be. He diagnosed the problem…read morecorrectly over the phone and arrived with the necessary parts and pointed out to me how the parts had failed. He took the time to examine my washer completely and pointed out a few potential points where soap scum build up could cause future problems. He got down on the floor and levelled not only the washer, but the dryer as well, which had nothing to do with the visit. I've seen some reviews where the customer critiqued his manner. When I need a repairman, I am not interested in whether or not they went to charm school. I want a skilled, efficient, knowlegeable professional, and Mike fills the bill completely. Highly recommended.

Mike gave prompt service, he had rude tone when we discussed matters and was overly priced. We were…read morecharged $300 for light bulbs

The technician was knowledgeable and competent. He repaired my Samsung refrigerator temperature…read moreissue.

DO NOT USE THIS COMPANY! They charges in 550.00 to supposedly tighten the water supply line of our…read morefridge. They were also suppose to apply sealant around the gasket. We just found out that the water supply line was NEVER tightened NOR did the plumber use sealant to seal the gasket. SO, we have major water damage to the floors, baseboards, mold, etc. I spoke to the manager and he was combative and told me it was base the 90 day warranty! The water was leaking in the walls and into the crawlspace so we had no idea this was happening. No recourse, no apology! Also, I don't fault people for not speaking English BUT if you are doing BUSINESS, the people who answer the phone should be able to understand you. NEVER NEVER USE THIS COMPANY.

Be aware that the owner of this company attempts to charge a 10% Federal Tax and charge NC Sales…read moreTax based on the county where he resides as opposed to the county where the work is being performed. When questioning the federal tax, he stated, "tell that to uncle Sam and the cost of doing business within the state of North Carolina as a sole proprietor."

Very good. Efficient and very reasonable. Maintained good contact! Worked quickly and efficiently…read moreand explained clearly what the problem and how to avoid and reoccurrence.

Every time I come to this store the service gets worse I was helped by a Mathew today didn't asked…read morewhat I was looking for or my cookware needs I was just repeatedly told the price of items I finally just picked an item and I was asking for a lid and I was hit with the price again I repeated the lid I was ready to check out I love this brand all my cook ware is Le Creuset but I rather go to William Sonoma or sur de la table atleast I'll get a good experience

I had a wonderful experience this morning at Le Creuset. I was met with a pleasant greeting from…read moreHope and she continued to assist me with all of my questions about their products. I was in search of a wok in the flame color which was reduced another 30% and happened to be the last one in stock. I also picked up other items that were further reduced at 40% and 50%. There was one dutch oven size they did not have in stock and Hope suggested I leave my information so she could contact should they restock that item again. As I was checking out at the register more people began trickling in and Hope made sure to greet each and every single customer with a friendly hello. Hope, THANK YOU for providing me with a friendly chit chat and excellent customer service. I will surely visit again to add to my collection.