NM Propane has been our supplier for a number of years and we have never had any issues with…read morethem....be it delivery, pricing, billing, etc.

Strong smell of propane. Their yard is always leaking propane into our neighborhood. A danger to…read morethe community

This company has been a god send as I moved into a older house that has propane. They have been…read moreexcellent in getting service work done on the heaters and tank. Friendly staff, prompt return of calls.

THE WORST propane company and with the worst customer service ever. I am ashamed Taos let them but…read moreout NM propane and I am ashamed at the MGR they put in charge of the Taos office. RUN FAR AWAY AND FAST! Getting charged $90.14 for a 20 min visit where NOTHING was done other than him speaking to my plumber about BS (who used to work for Amerigas) who was here already putting in a bid. I literally got charged for him doing NOTHING. Go to Rio Grande Propane or Kit Carson. My Taos office won't make this charge go away so maybe posting on EVERY single online option such as google maps, yelp, FB and more about how I got charged and still am 90 bucks on my account when Chris came here and did NOTHING on my property nor did he tell me or my plumber things we didn't already know, maybe at least telling the world might help... and if not, at least people get the hard truth about your company. I just spent MONTHS in the hospital and I did ALL I was asked to get brought up to code even though I've been filled for 7 years and thEN they tell me it will be a month to trade out my tank and fill on top of charging me when Chris came out and DID NOTHING... when that Taos office KNEW I was having major surgery and KNEW I had no heat when this runs out.... or a way to cook and that I was scurrying to get up to code in betweeen major surgeries in CA I have been having.. I HAVE NO HEAT and have a catheter in my gut and a major bladder surgery I just underwent.... I also cant afford 90 bucks when NOTHING was done. I have NEVER not paid my bill or had it late... this is a disgrace to your company and to the MGR Michael you have working there.

Great company to do business with! They show up when they say the will, clearly take pride in…read moretheir work and are obviously skilled and knowledgeable. Pricing is very fair.

From the owner: Plumbing, natural gas, Lp gas. read more

The delivery guy put two massive "Suburban Propane" ad stickers on MY NEW tank - without my…read morepermission. Didn't notice til he was gone. Took me 20min to scrape them off.

From the owner: Our Business Is Customer Satisfaction…read more Suburban Propane is a nationwide distributor of propane, fuel oil and related products and services, serving the energy needs of residential, commercial, and agricultural customers in 42 states.

THE WORST propane company and with the worst customer service ever. I am ashamed Taos let them but…read moreout NM propane and I am ashamed at the MGR they put in charge of the Taos office. RUN FAR AWAY AND FAST! Getting charged $90.14 for a 20 min visit where NOTHING was done other than him speaking to my plumber about BS (who used to work for Amerigas) who was here already putting in a bid. I literally got charged for him doing NOTHING. Go to Rio Grande Propane or Kit Carson. My Taos office won't make this charge go away so maybe posting on EVERY single online option such as google maps, yelp, FB and more about how I got charged and still am 90 bucks on my account when Chris came here and did NOTHING on my property nor did he tell me or my plumber things we didn't already know, maybe at least telling the world might help... and if not, at least people get the hard truth about your company. I just spent MONTHS in the hospital and I did ALL I was asked to get brought up to code even though I've been filled for 7 years and thEN they tell me it will be a month to trade out my tank and fill on top of charging me when Chris came out and DID NOTHING... when that Taos office KNEW I was having major surgery and KNEW I had no heat when this runs out.... or a way to cook and that I was scurrying to get up to code in betweeen major surgeries in CA I have been having.. I HAVE NO HEAT and have a catheter in my gut and a major bladder surgery I just underwent.... I also cant afford 90 bucks when NOTHING was done. I have NEVER not paid my bill or had it late... this is a disgrace to your company and to the MGR Michael you have working there.

If there was a way to leave less than one star I would! I originally worked with Adobe Propane but…read morethey were bought out by AmeriGas and I have spent more time on the phone trying to figure out their scams than should be necessary. They are a shifty company with questionable ethics. They should not be allowed to take advantage of the residents of New Mexico and I plan to reach out to my state senator and representative to change the laws regarding propane companies. Unfortunately there are no local companies that can help me so I'm stuck with large companies that do not care about customers. If you are interested in changing the laws around propane companies to be more consumer friendly here in New Mexico contact me!

I just called to get competitive pricing because the company I've been with for 30 years charges…read moredifferent prices for different areas. Marisa from Suburban was very knowledgeable about pricing for new customers, long term customers, if you own your own tank or lease. I wish my company wouldn't run me through the Q&A's before they release a quote to me. If I wasn't with one already I'd go with Suburban.

Use Suburban Propane if you like being overcharged and treated with indifference. This big…read morecorporate company is buying up local companies and imposing their greedy fees and corporate indifference on their customers. No more personal service or charges you can trust. Apparently the 4/5 star reviews are from several years ago so proceed with caution.

We have used Conejos Propane, for fifteen years or more. They are wonderful locally owned family…read morebusiness. That person you can't hear very well could be a sweet elderly lady who enjoys helping. They have always gone out of their way to get us propane, even when it is costly for them and out of their way. Amy husband is disabled and they take extra time to stay and visit him. Could not be prouder to recommend them. CA and Jeanne King

terrible customer service. will rip you off then ignore you. doesnt care about loyalty and the…read morefakest christians out there - avoid the lies and bs just go up the road a fee more miles and support the competition

Customer service is non-existent if you are trying to reach someone by phone. It rings several…read moretimes, leaves an outgoing message with a basic menu, and then asks for you to leave a voice message. No one ever returns your calls. Furthermore, they do not identify their operating hours in the outgoing message nor do they provide options for paying your bill online. Step into this century, PLEASE!

Things really went south since they were bought out by a new propane company. Not communicative,…read morenever show up when they say they will, and nobody seems to have an ounce of common sense.