This place has steadily declined thanks to poor management and unfriendly staff. Today was the last straw. We saw a print online with a sale price and were told in store that there was no sale and then asked for the manager. We showed the online sale price and he told us it ended this weekend which seemed arbitrary since there was no indication of this online. Instead of honoring the sale price he turned us away. We will stay away. read more

This is a very tasteful shop with many high quality items that will make your home a place you will never want to leave. The staff are super helpful and as I post, they're having a big spring sale. Check it out! read more

Super cute store that I've never heard of. Just happened to be at a neighboring store in the area and saw this cute little gem. It's like a Pier 1 Imports kind of place. With dishware, and decor. Such a get place to shop and browse around. Nice clearance section as well, with great prices. read more

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I absolutely love this store. Yes, if anyone is wondering my house does look like Martha Stewart and someone from Better Homes and Gardens came in and went to wurk! This store is not the cheapest place to shop but does always have a nice amalgamation of every day home decor and holiday decor. For frequent shoppers, coupons and deals are plentiful. Additionally, if you create a profile, the store offers birthday coupons and access to deals before 'the commoners' have access to them. I have never had a bad experience in the store but I most certainly always spend more money that what I intend to. Damn you Kirklands!!!!!! read more

Kirkland's - Art Galleries Near Me - Austin, Texas

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My husband and I purchased a chair at the Kirkland's in Pflugerville on Friday evening. We've been to that location multiple times and, as usual, the customer service we received was great! Since they only had one chair at that location, the woman helping us called over to this location to confirm that the chair was available. She spoke with Katie, the manager on duty and confirmed that the chair would be held and available for pick up. Since it was pretty close to closing time, she informed Katie that we would be there to pick up the chair immediately after finishing our purchase at the Pflugerville location. Happy with our purchase, we immediately went to this location to purchase and pick up our second chair. We arrived about 5 minutes after closing, but were not alarmed since Katie confirmed she would allow us to pick up the chair. However, to our surprise, we saw Katie and another gentleman in the store with the door locked. When we knocked on the door, BOTH made direct eye contact with me and simply went back to cleaning the store! I saw the gentleman go to the back of the store and figured he might be getting the manager, Katie, who was expecting us, especially since our chair was at the front of the store in the window with our names labeled on it. But, no, they were the only two in the store, suggesting that this so-called manager, Katie was the one blatantly ignoring us. We tried calling the store - neither would answer the phone. Once we realized that neither of them were going to acknowledge us or even come and talk to us and clarify what was happening, I called the Pflugerville location and notified the woman who helped us that we were standing right outside of the store looking at both Katie and the other worker and both of them were blatantly ignoring us without so much as a wave to say they were closed or coming to the door to see what we needed! She promptly called this location, at which point, surprise surprise, they picked up the phone. You would think after the Pflugerville manager reiterated that we were there as discussed to pick up the furniture that they would come to the door and clarify whatever misunderstanding occurred, but NO. They CONTINUED to ignore us until we left. The Pflugerville manager clarified that they were blatantly refusing to help us because they were "closed" even though they could have definitely left a register open in anticipation of our arrival. This is absolutely unacceptable and bizarre! And since they knew we were coming, I have to wonder what it was about us that made them treat us with such disrespect! They said nothing to us - not even an apology, which leaves me no choice but to conclude that this wasn't a misunderstanding - this was outright rude and possibly even RACIALLY motivated. They simply looked at us and decided that we were not worth their time or business - what is that!? They treated us like trash on the curb when we were simply there to complete our purchase! And the fact that no other representative from that location has contacted us to rectify the situation makes me even more concerned that there are more concerning issues with this company. I'm extremely disappointed as I have NEVER received service like this anywhere, certainly not when I'm completing an expensive purchase! If this is the type of service that Kirkland's stands for and if Katie is the type of "manager" that this company prefers to represent them on their staff, I suggest you consider purchasing elsewhere. read more

So unnecessarily rude. I bought a chair at the stone hill Kirkland's but there was only one there. The person helping me pointed out that this location had one and called them to asked them to hold it for me until I got there. It was close to closing time but I was assured that they would wait for me. So I rush over and of course the doors are locked. I see two people inside, I knock and wait patiently but they just ignore me. I tried calling the store and they don't answer. I call the stone hill store and ask the person who helped me there to call them. I see them get on the phone and have a conversation but afterwards they still continue to ignore me. I'm guessing there was some sort of miscommunication and that they never intended to serve me after closing which I understand. However the fact that they never acknowledged my presence, didn't explain what happened or even wave me off to let me know that they couldn't help me is ridiculous. So I wasted the drive there and time standing in front of the store for nothing. Ask while looking at the chair with a sticky note with my name on it. A simple "sorry but we can't help you" would have went a long way. But ignored me like they did was simply rude. read more

I LOVE coming to Kirkland's! They have such cute decor items and when you go when they have a coupon out you can save quite a bit of money! My mom and I shopped here tonight and the sales associate named Regina was very helpful and kind! Her smile and positive attitude is great for shopping in this store. I love that the staff will leave me alone when I shop here too. read more

This place is goodie heaven. You will find fairly priced home decorations, made with a sense of quality that surpasses the price offered. Purchase merchandise here and when on display in your home, you will definitely get second glances from all your visiting friends. Whether you're in search of pictures, large or small, seasonal artifacts, decorative pillows or that hard to find new rug. Kirkland has everything that you can imagine with great design. read more

My negative review is strictly for Shane, the store manager, at this location. I've been shopping here for years and he always seems like he's unhappy and not very helpful, but I recently had an encounter with him that was very unpleasant. If you're wanting to shop at Kirkland's, I would suggest driving a little farther to one of their other locations. read more

This place was heaven. They had the cutest decorations at reasonable prices. I hope this store grows bigger and bigger!!

This Kirkland's is amazing! It is so nice to see some of the BEST workers from the Georgetown and Pflugerville locations working together in this new store. This store is better than any other location I've seen. The workers are so helpful and accommodating...not to mention VERY friendly! I love this place! I can't wait to go back. Thank you for coming back to Cedar Park/Northwest Austin! We've missed you, Kirkland's! read more