We went in for glasses and we were greeted right away. We laughed with Angela sales lady we got…read morewine glasses and glass plates. Everything was boxed up nicely. Good customer service, free parking, prices are fair!

I went in Crate and Barrel to search for items for my apartment since I am redecorating and I was…read moretreated with a warm welcome with literally every employee there . They were sweet , helpful and just down right pleasant . They had a wide range of items to choose from as far as home goods for a good value . I will be returning for more kitchen items soon.

I stopped in for ideas on how I want to furnish my homes b/c I am looking to fully settle in. Now…read morethe prices are on the higher side but they do have a finance plan that can be utilized. When I walked in and started to look around, I was greeted by the most spunky floor salesman I think I've ever met! Molly was so helpful and answered all of my questions! I took note of some things that I know I'll want and I even saw coasters that have been discontinued - they were originally $60~ but were now $27!! What a steal! I would recommend Arhaus if you're looking for more of a modern look to your furniture!

They rip you off and have no customer service. Buyer beware if you sign up for their "credit card"…read moreit is not a credit card. They charge you interest from the day you walk out of the store. I called the store manager and customer service three times and was hung up on. NEVER receiving a call back from the store manager even though she said she would call back, This is horrible, horrible service. it been 9 months and I still do not have everything. .#arhausindianapolis #arhaus

Francois the owner is so kind, helpful and right away makes you feel like she's known you a while,…read moreeven when you just meet her. The store is just beautiful, her style and ideas are so refreshing. How she does it at those prices I don't know but such a refreshing place, especially where it is situated. Even just walking in there is so refreshing.

What an absolute delight! I cannot believe this has been here for 4 years! Discovered on Instagram…read moreand my next door neighbor and I both went and were so impressed with the selection, prices, the way things were displayed and curated- just loved it! Can't wait to go again in Feb when they reopen. It's a little oasis in a stretch that can seem a little sad- a sparkling light in the darkness, with its sweet nods to Paris and the past.

I'm OBSESSED with this cute little shop on Mass Ave. I've lived downtown for the last 5 years, and…read moream kicking myself for taking so long to visit this place. It truly is a treat to explore this homey little shop. Decorate has tons of cute housewares, candles, decor, jewelry, kitchen accessories, etc. My favorite collection of items Decorate regularly stocks is their Indianapolis neighborhood gifts -pillows, candles, glassware, and more items specific to Indianapolis, and even some specific neighborhoods (ex. Bates-Hendrix, Butler Tarkington, Meridian Kessler, Fountain Square etc.). The neighborhood candles are probably my favorite because they offer a great variety, each neighborhood has their own unique scent, and they make awesome house warming gifts. Even though the actual shop isn't very big, the variety of items is vast, and everything in the shop is carefully selected and laid out. I've always felt that everything I've bought from Decorate is unique and different than anything I've seen in similar shops. They also have the cutest seasonal items, so if you're looking for a gift for a specific holiday or time of year, you'll have plenty to choose from. PRO TIP: they usually have a selection of sale items available in store, so definitely make it a priority to stop in and shop. I promise you won't regret it.

Super cute shop on Mass Ave. They specialize in home decor. If. You want something with a Hoosier…read morevibe this is your place. A variety of candles, pillows, towels, kitchen items and small food items. Definitely worth a visit!

When I saw that the hotel I was staying at was next to an IKEA, I had to make a special side trip…read more It's been so long since I've been to an IKEA, and walking the aisles is definitely a fun diversion. Like what you would expect, you can find all manner of furniture, decoration and houseware you need or impulsively decide to buy. I didn't need anything, per se, but I nonetheless came away with $200 worth of stuff -- mostly picture frames, wicker bins and other odds and ends. A few other things I noticed on my trip: * The parking was easy to come by. And if you go early on a weekday, you can find a relatively close spot. * Don't skip on the "scratch and dent" section by the registers. I was able to find a frame for much less than what it would cost new. * The food options have expanded as well. Those heart cookies are delicious! IKEA has a bit of nostalgia with it, reminding me of when I furnished my first apartments. It was fun to find items that will work for me now too.

The Service Is Meh, The Selection Is Way Too Much…read moreThe Value Is Way Too Much! I Don't Recommend This Boring Place...

Haverty's is a national furniture retailer established in 1885 with a strong presence in Florida,…read moreGeorgia, and Texas. This location is the only Indiana Haverty's - you may recall it previously was located in a spot behind Castleton Square before moving into this far more visible setting directly on East 82nd Street. As a matter of note, there is a Greenwood location in the works. Haverty's is what I'd call a somewhat premium retailer for furniture, decor/accessories, mattresses/bedding, and free design services. They offer a regret-free guarantee. I say "somewhat" premium because Haverty's is definitely not a discount retailer - Bob's down the street and Value City not far away are both more value-based retailers. You'll definitely pay more here - you'll also get better quality. I'd always wanted to check out Haverty's, however, I seem to seldom be in this area when they're open. I was having lunch at nearby Upland Brewing and decided to wheel on down to check this out. Haverty's is in a strip center in the area vacated by Marsh. They've done major upgrades and it definitely no longer looks like a Marsh. Accessible parking is directly in front of the store. Curb cuts are well done. I was honestly stunned to find they have automatic doors (push-button). I was nicely greeted upon my arrival, however, there was no sense of hovering. The sales associate was helpful and friendly, however, she was never intrusive. I made it somewhat clear I had no plans to purchase today - I'd just always wanted to visit. She still maintained casual contact. As a wheelchair user, I have to also say that Haverty's is more accessible than the vast majority of furniture retailers I've visited. They've clearly put thought into their design. As a wheelchair user who can also afford to shop here, I greatly appreciate feeling welcomed. While I didn't buy today, I saw a couple items of interest. There was a bed I adored and a kitchen table I liked. I also was a fan of some of their art work and floor lamps. Again, there's not much cheap here. However, I also really didn't feel like it was that high-end. Associates were stationed throughout. There's also a design area. The design is warm and casual. There's plenty of space to look at things without getting in the way of others. As I told the associate, everywhere I wanted my wheelchair to get it could get. That's impressive. I'm not quite ready to go 5-stars, however, I found this to be a solid 4-star visit. The sales associate was good, the atmosphere was pleasant, and I did find items I appreciated. The accessibility may very well be the best I've seen for a furniture retailer. Overall, a definite winner.

I purchased the $3,500 sofa a little more than a year ago I called it in. As soon as I noticed…read morethere was a scratch and a discolored stain about the size of a dime. I bought the extended warranty. I've been getting the runaround since I called it in. They said I needed to call it into the company that I had the policy with which is protect all. Then they said they no longer use protect all protect. All has not gotten back to me so I called Havertys again. They send a message to protect all. No response. Over a week ago I got a email saying that the repair has been assigned to haverty's once the quality control assurance has been approved. I don't know what this means. Said 5 to 7 days. It's been beyond that and still no response. I just called again. They are going to try to expedite it again. I love my pieces that I bought from them but will never buy from them again especially considering no one. Let me know that they weren't using the company I bought a $500 policy for.

At least five different sales associates asked me if I needed assistance, as I walked through the…read morestore. I was looking at sofas. One associate walked me around and showed sofa options that had features that I wanted. There was no pressure, just pros and cons. I was surprised to learn that several models of sofas are made locally in Indiana. Sofas take anywhere from one to eight weeks to deliver depending on the order. The showroom is laid out nicely filled with fall patterns. Materials and colors were subtle earth tones. They sell high end furniture, accessories and some lighting. Prices are on the high side, for sure. The staff is super friendly. I felt like I was shopping with friends. I ended up purchasing several throw pillow covers to spruce up my current sofa. We found plenty of nearby parking in the strip mall lot.

With the ongoing renovation of Nora Plaza, it would appear this up-and-coming shopping center has…read moreattracted at least a couple premium retailers from the nearby Fashion Mall. The first to open is West Elm, a premium home furniture and furnishings store offering furniture, outdoor/garden, rugs, bedding, bath, lighting, pillows/decor, kitchen/dining, gifts, and more. This is definitely a more premium store, though the price range varies more than you might expect. West Elm was in the Fashion Mall for quite some time, however, that location closed and this one popped up. It would appear that Williams Sonoma, a sister retailer, will be joining them in Nora Plaza soon. I first became acquainted with West Elm because of their sustainability practices and the fact that a friend of mine utilized them often because she has a lot of environmental allergies and has generally had good experiences with West Elm items not triggering those allergies. When she had a baby, my gifts to her came from West Elm and I quietly became a fan. As soon as I realized that West Elm was going to open up in Nora Plaza, I began watching. It took me longer than expected to get here because winter has been a beast and I'm getting old. This shopping center has been somewhat controversial during their renovation as they've essentially booted out some smaller retailers. It's clear they're aiming for a more premium shopping experience and will also have a couple new restaurants opening soon here in addition to Williams Sonoma. Bluemercury also recently opened up here. Accessible parking is pretty decent here. There were a couple spots directly in front of West Elm, though I ended up parking down a bit to make sure I had room for my wheelchair. The front entry had the usual glass doors - it did seem one was a bit sticky. As you enter, you're immersed in sustainability. It's a warm and inviting atmosphere and it's definitely a LOT more space than was offered at The Fashion Mall. The employees definitely dress better here (I will admit that as a slob I felt a bit out of place). I wanted to look around and I also had my eye on some holiday items that I knew were on clearance. Employees were helpful but not overwhelming. The first thing I noticed was the accessibility of the interior. It felt really well thought out. While there are some spots that might prove challenging for a bigger power chair, I was easily able to get everywhere I wanted to get. Everywhere. It was so noticeable that I actually made sure to compliment the staff and say "thank you." I actually noticed there was one spot that would not have been accessible - when an employee saw me headed that way, she made it accessible. WOW. I ended up only buying a couple holiday ornaments this time around. I'm pretty sure they don't get too many $8 sales, however, I was treated warmly and with respect throughout my visit and one of the employees even opened the door on my way out. Genuinely impressive visit throughout. I really love this location and this was just a great experience in every way - accessibility, customer service, quality items, and I was able to get exactly what I wanted. There's no doubt I'll be back as I saw a few items of interest including candles, some kitchen wares, and possibly a lamp. I'm also really intrigued by their platform beds. I look forward to returning in the near future.

It's always a pleasant outing to go to Hobby Lobby. To see rows and rows of items that are…read moredisplayed so nicely & are packed full of things that all want to come and live at my house - it can be dangerous to my wallet EXCEPT I know to watch the sales! The staff at this store are all pleasant & extra helpful. Aisles are nice and wide & easy to maneuver all over the building easily. Plan on an hour to wander the entire store - you really don't want to miss anything!!

Best selection around! End of season sales are super. Plenty of cashiers during busy times, too.read more