I've bought many homes and after working with Nina and her team, this is the best settlement…read morecompany I have ever dealt with. They are responsive to all questions and issues that you may have. They triple check their work and make sure you understand everything that's happening. They also treat you like family instead of a customer, something that's rare in this line of work. They are Professional, on time, and courteous on all emails and phone calls. I would highly recommend them to all my friends, family, and coworkers. They deserve 10 stars!

Great work, very happy with their service. Nina and her team are very knowledgable, patient, and…read moremeticulous, explain you everything step by step. My agent has closed hundreds of houses and he told me they are the best team he has worked with. He decided to use their service in the future.

I had an outstanding experience with Universal Title in Falls Church during the purchase of my new…read morehome. From start to finish, the entire team was professional, knowledgeable, and incredibly responsive. Buying a home can be stressful, but they made the closing process smooth and easy to understand. Every question I had was answered promptly, communication was excellent throughout, and I always felt confident that everything was being handled correctly. Closing day itself was efficient, well organized, and surprisingly stress-free. I especially appreciated the attention to detail and the genuine care they showed throughout the transaction. It's clear they take pride in their work and in providing exceptional service to their clients. If you're looking for a title company that is trustworthy, efficient, and a pleasure to work with, I highly recommend Universal Title in Falls Church. Thank you for making such an important milestone a wonderful experience!

Sara did an outstanding job at the Universal Title closing and she kept me informed on document…read moreduring the closing. Her knowledge, professional and personal touch was excellent. Universal Title was a very polished team, it was a smooth and the closing was quick, great experience because of the outstanding efforts of the team. I highly recommend Sara and Universal Title and if possible I look forward to working with them again in the future. Thank you for everything, Jeff

Redfin has been a terrible experience for me. My real estate agent, Patricia Amman in Falls Church,…read moreVA, was extremely unhelpful. She often sent trainees to show me houses instead of assisting me herself. I both sold and bought a house through her, but she provided little guidance on preparing my home for sale and often had a dismissive attitude. My ex even chose not to work with her for that reason. When I purchased my current home, she advised me to offer as much as I could without properly investigating the property. She later sent another new agent to complete the inspection after I had already agreed to buy. As a result, I ended up with a 20-year-old HVAC system and water heater -- issues I wasn't made aware of -- and I significantly overpaid for the house. When I posted an honest review about my experience, Redfin blocked me and told me I could no longer use their services. That's fine -- I wouldn't use them again anyway. I lost a lot of money through this process, and I believe Redfin and this agent acted unprofessionally and without integrity.

We decided to sell our house last year. It took us a few months to get organized and get the house…read moreon the market. The only easy step in that process was picking RedFin. 1. The services they offer are top notch 2. They represent you; when they say if you buy and sell with us, you get a refund, they mean it! So our goal was to move from Germantown, a big house, to a smaller house. We worked with our agent, and we were able to sell our house (5 days) and get our new house (a little longer, we are picky)! Let's start with our Agent. Colette Releford. We have dogs, and they are very important to us. Colette walked into our house for the first we are going on the market soon to meet; our dogs loved her! 1. She listened to what we wanted 2. She was patient and worked as our sales and purchase representative. 3. Full service? On the day of our closing, Colette drove to our old house and took a load of stuff to the new house. I mean, that is Full-Service. So I will end with this we highly recommend RedFIN! They are awesome. But if you are in the Maryland area and need a Realtor why not go with the best Colette rocks!

Obtaining the services of a real estate agent is much more than "finding someone to sell your…read morehome". This is especially true if you are selling an inherited property as I was earlier this year. A good real estate agent will know the area, know the laws and rules and will help assess your home and get it listed and sold for a "good price". A great real estate agent is a counselor, a partner in your effort, someone who "has your back" throughout the process in addition to doing all of the real estate work. Philippa Main is an *outstanding* real estate agent and an even better person. My father passed away leaving a home in Woodbridge, Virginia - the home in which I grew up and which contained almost 50 years of possessions. I contacted Philippa in March of 2026 to discuss its potential sale even as the house was in significant disarray while I engaged in the slow process of cleaning it out and sorting through the many things my parents had accumulated over the years. When she visited the home, I looked around and threw up my hands. Philippa looked around and said, "we can make this happen." I sought her out specifically because she mentioned having expertise in sales of homes that are inherited - a particular niche that involves a delicate dance of handling family dynamics, wills, probate laws and determining what, if any, money should be put into renovations or improvements that will get a reasonable return on the investment. From our first conversation over the phone - which she took time to do in the middle of a busy weekend - Philippa was incredibly personable, easy to talk to and anticipated many of my questions and many of my concerns as we talked. By the end of our conversation, I felt like I was chatting with a friend who had expertise I needed. Over the following three months, she was a (rapidly-responded-to) text or phone call away as I navigated getting the house ready for sale. She helped outline a schedule and a plan to list the home. She connected me with a large network of trusted service providers from junk removers to contractors to painters to flooring experts from whom I obtained estimates and some of whom I contracted to help clear out the house and prepare it for sale. While she always reiterated that she would back any decision I made regarding the house, I always sought her counsel when making major decisions such as whether or not to spend money on renovations and, if so, which ones were most important. Of course, there were obstacles - some amusing, some less-so - but Philippa helped me handle each one with a confidence borne of having "seen it before". That is an incredibly valuable thing when dealing with a stressful situation. In the end, the home was listed in June and had nearly seventy showings in three days. The house sold for well over its asking price and after all of it I know some things: The home could have been sold by another agent. But few, if any, others could have been a partner in the process the way Philippa was for me. She was a trusted resource, a confidant, a person who knew when to inject humor into a situation and when helping me vent was what was needed - she understands people and the process of selling an inherited home in addition to being a brilliant real estate agent who knows the area and who knows how to get the job done. I couldn't recommend her more for ANY real estate work but, especially, if you face the task of preparing and selling an inherited property.

Philippa is a phenomenal realtor. She is very knowledgeable about the Arlington market and is…read moreespecially skilled around selling inherited homes. Her warmth comes though on every interaction. If you are selling a home in northern VA or selling an inherited home in this area, I highly recommend reaching out to Philippa. She is very generous with her time and skilled at what she does. You won't be disappointed!

I can't say enough about how great Kenneth was as our realtor. I was not the one purchasing, but I…read morewas helping my boyfriend who was looking for his first home to buy in Rockville. Kenneth was INCREDIBLY patient. We went to look at so many properties together, almost every week for 2 months, and we really took our time--and Kenneth never rushed us and was super encouraging. My boyfriend went for 2 properties before he finally got one (third time's a charm right?). This covid market is incredibly hard on buyers during this time, with the best looking properties receiving 10+ offers. Kenneth was very spot on in estimating how much a place would go for, and what it would take to try and beat the other offers--the only reason my boyfriend lost to one, for example, was because my boyfriend just wasn't willing to go any higher, but we found out Kenneth was right (of course) on what it would've taken to win. Kenneth is incredibly responsive and so easy to talk to. We are extreme night owls, and my boyfriend hates checking his email. Kenneth is so easy to reach (we communicated via messenger), and so responsive. And even late at night at 2 AM, my boyfriend felt awful messaging him, but Kenneth was truly okay with it and was still awake, and still responded. I always ask a lot of questions, but my boyfriend asks a LOT of questions (sorry bf haha), but Kenneth has always been able to answer all the questions, or looked into it if he didn't know the answer. One VERY valuable knowledge Kenneth possesses (aside from his spot on realtor instincts) is he's familiar with renovations and can give you a rough estimate of how much a renovation for, say, a bathroom, would be. His family apparently works in that field, so it was pretty neat and informative to ask him to estimate how much a kitchen renovation would cost (while looking at the sad sad kitchen), so we can take that cost into consideration. This was also valuable where Kenneth could advise what to renovate to ensure value add, if we were interested in the property. Last, Kenneth is just so generous and nice. One time after seeing 4 houses, I asked him later that night how the rest of his day went, and he said that he was so tired, he fell asleep at a home depot parking lot (which I found hilarious). But, I found out later that he was at the home depot to buy materials to help his client (seller) polish her "as is" property, and without her knowing :). He's a great person to work with--you won't regret it! Thanks for everything, Kenneth!

Kenneth was highly flexible and went above and beyond in helping my parents close a deal and help…read moreme move into our new condo. He showed excellent business acumen and negotiated the most effective price for us. I highly recommend working with him.

Unfortunitly they are no longer in business. I was one of the agents for 5 years and had to find a…read morenew broker. So I joint Long and Foster with my 19 years of experience. Renate Grooms Realtor

Melissa Riley is an incredible individual all around. I could not have asked for more in a realtor,…read morebecause she went above and beyond every step of the way. Her professionalism, knowledge with the market, and commital to her client reassured she was always approachable and I was always welcomed. The home buying was arduous because the property was a short, but her experience in the process made it flow smoothly from contract to closing. Ms. Riley had great communication and excellent diligence when it came to details, questions and concerns, and was always reachable - even when I texted her at 11PM.. Her patience, flexibility, and honesty are values I hold in extremely high regard (for myself as well), which culminated in a wonderful experience. If anyone needs a realtor, I highly recommend Ms. Melissa Riley and AveryHess. PS: I also learned Ms. Riley/AveryHess are property managers, so if you need to list your home when you PCS overseas or need a home to rent for a few years, they work with a lot of military persons.

A builder that doesn't bother to paint the garage walls of $1 million homes? Who does that? The…read morecommunity looks cheap from the street when garage doors are open.

You installed our garage door wrong and crushed our do and killed it and this is not a joke but you…read moredidn't even acknowledge it.

I had the pleasure of meeting Franky Hoyos to assess our house sale. Franky stood out as offering…read morethe most detail-oriented & analytic pricing recommendation, coupled with an eye for the subjective & aesthetic factors that should also be considered in pricing strategy. Most of all, I was impressed with Franky's work ethic, he puts his heart into representing his clients, which is a rare find in a realtor.

Thank you, Franky and Team!…read more If you are looking for a house in the DMV area, Franky is the perfect agent! HE IS THE PERSON WHO HELP US TO FIND THE HOUSE JUST WITHIN THE 2nd OFFER in NICE AREA! My husband and I met Franky at one of the open houses in Washington DC. At that time, we didn't have any idea about the home-purchasing process. Even Though we searched online, we still got lost since we didn't know what the first step was and what our priority was. Franky helped us to understand the overall process, and encouraged us to think about our future life to set the goal of home-purchasing. Even Though we were not his clients at the moment, he gave us a 1-hour presentation of the whole process with the pamphlet. When we decided to go with Franky, he tried his best for us to find our FIRST HOME with some of our considerations. Since both of us work full-time, he made house-tour appointments or meetings (regarding making offers) after work hours. After our offer was accepted, Franky and his team gave sufficient advice regarding everything, such as locking the mortgage, depositing, final walk through, and the settlement! It took only 6 weeks to move into the new home since we started to look at the house to buy. As you can see my name, I am a foreigner and the whole process seemed overwhelming for me. However, Franky helped my husband and I to relieve the stress by communicating with the selling agent and title company. (Oh, I heard that he speaks English as well as Spanish). If my friend who came from foreign country asks me to recommend any agent, I will recommend FRANKY and his team! I am writing this review in my new, cozy room, where I dreamed about since I immigrated here. I can convince that if you work with Franky, you will never regret.

The property mgr Beth said I should contact her directly and she'd always respond. I sent 8…read moremessages. Got a response to one. EJF always says they contacted the vender but never say if they talked to them. They always say that vender will be there asap soon as possible. well is that in an hour? a day? A month? Never receive any further follow up from EJF. They state the vender hasn't responded. We'll get another vender who will respond! There is limited feedback if any from EJF. I sited a request in April 2026. Reminded them several times since then. All I want is some duplicate keys! it's now almost August 2026. I have no status update from Beth at EJF I'm pretty fed up with the lack of management, openness, follow through, degree of detail in all communication, and lack of proper closure.... as management company they should continuously advise as what is the present status and next steps might be and what next steps are recommended. I'm totally down on their ability to do the job and shine at it.

If there was an option for less than 1 star, they would earn it. Poor response during a heat wave…read more 5 days after a service ticket was created - still no service. These guys suck.

I've worked with Eddie twice now looking for rentals, and while I did not find an apartment this…read moresecond time around by the time my current lease ended, he did help me and my roommate find a perfect condo for the two of us within our budget the first time. He's been a great partner to work with both times - very responsive, and a huge advocate for you during the process! I would definitely recommend him if you're looking for either a rental or a purchase, and I'm sure I'll be reaching out to him again when I'm ready for my next place.

Eddie was absolutely AMAZING to work with! We cannot recommend him enough. My husband and I found…read moreout we were moving to North Virginia and started looking at housing on our own and we quickly became overwhelmed and stressed by the research. I was given Eddie's contact and I do not regret getting in touch with him. He has helped us from beginning to the end, has been extremely responsive, and well informed (he knows what he is doing!!). We were afraid we would not be great candidates because of our animals but we found the perfect place for us on the start date we requested and in our budget. His communication is fantastic and he fought for us to make sure we had the best place to live. There aren't enough words to express how grateful we are to have found him. Do not hesitate to reach out to him! Thank you again Eddie