I would highly recommend Property Specialist Inc, and Regi and his team. They were all very courteous, timely, understanding of various life moves and logistics, and very reasonable in pricing with their services. I have worked with a handful of property mangers and so far, Regi and his team are at the top of my list. Also, and very importantly, they are very knowledgeable about the DMV. Their vetting and counsel on applicants was also exceptional. read more

Property Specialists have provided me with incredibly good service. After twelve years as a landlord for one house, I turned to them last summer for help with a very difficult tenant. I had never used a property management firm before. I was delighted with their knowledge, wisdom, kindness, and prompt responses to a variety of problems. Some were ordinary, like a washer repair; many were dealing with the tenant whom they treated with unfailing professional courtesy. I would unhesitatingly recommend them to anyone renting a property read more

Property Specialists managed my primary residence for 5yrs and they gave me a peace of mind for 5 good years! The team is very professional, provide individual attention and attend to queries quickly. I worked mainly with Regi, he is simply amazing, courteous and very responsive! I equally have good experience with other team members I interacted with. Their online portal facilitate communication, sharing of reports or key documents, and funds transfer from anywhere in the world. The management fees are reasonable for the service, the residency was rented out 100% of the period, they contracted good tenants, and my house was kept in pleasant condition. I would recommend them without hesitation, especially if you care about individualized care! read more

As a retired Army Officer, I have relied on Property Specialists, Inc. (DaVante) to manage my property since its purchase in 2007. Their exceptional service has spanned over a decade.Property Specialists has consistently demonstrated professionalism, responsiveness, and efficiency. Their guidance was invaluable as I transitioned between tenants, and their preparation of the property for new occupants was seamless.While stationed overseas in South Korea and Germany, I had complete peace of mind knowing my property and financial interests were securely managed. Their proactive communication and tenant care were exemplary.I wholeheartedly recommend Property Specialists to fellow military personnel and any individual seeking top-tier property management services in the D.C. area. read more

I worked with my realtor, DaVante Williams, and Regi Francois of Property Specialists, Inc. to find my first home in this tough market this year. They were patient, yet tenacious, communicative, and reliable throughout this entire process. I truly felt a personal touch in how they handled my homeownership journey. I've heard realtor horror stories over the years, and I'm so grateful to have not had any of those experiences while working with Property Specialists, Inc. on the biggest purchase of my life. I would highly recommend them to anyone who is looking for a home because they will get the job done in ANY market! read more

This place is a mess. We could not move in on our initial move-in date or the following because the house was filthy with dirt, paint, and wet rags. It took six months to get our patio power-washed (which was supposed to be done before we moved in). When they said they sent someone over to fix the downstairs toilet, five hours later we found that the handymen had heard nothing about the toilet, and had instead moved a water valve that resulted in a gaping hole in our bathroom. The hole, which wasn't repaired for two months, brought a second round of cockroaches (which was an issue when we first moved in). The final straw took place when I came home with the door ajar and a stranger in my bathroom. They had sent a repairman over to fix the hole in the wall and gave us five hours notice, instead of the recommended 48 hours in DC. We do not know how he got a key to our home, nor was it ever explained to us. When we told them of our plans, Regi scheduled an appointment the following day for an interim inspection. We both requested the ability to work from home that day, and 45 minutes before the time period, he said that "we had to close our office because they were installing new flooring." When we attempted to call the office for clarification, the administrative assistant notified us that the office was actually open, and that he had taken vacation and was out of state. When I confronted him of this, he claimed he never said the office was closed - you might understand my confusion when reading the direct quote above. Happy to provide email evidence to anyone concerned and/or considering working with this company. TLDR; Repairs and maintenance can take months. The owner is dishonest and not trustworthy. Warning before moving into any of the properties they manage. read more

As tenants for the past almost eight years in a property managed by Property Specialists, we give the best possible rating to Regi Francois and his team. Always very responsive, Regi treated our every call with care, urgency and courtesy. He keeps a very effective roster of contractors who cover any maintenance issue in a timely manner. Good communication, consistency, and the highest standards of operation. We could not have a better, more trusted and respected partner than Regi. read more

Could not have worse things to say about this company. Regi lets the property owners walk all over him. The property I rented was a half-assed attempt at flipping an older home by the owner who claimed to be a contractor. In hindsight, it appears that the homeowner ran out of funding and needed to rent the property in order to complete the renovations. I could write a novel about the issues I encountered during my one-year lease. The first week at the property was nothing short of a foreshadow for the remainder of the lease - from no AC in the middle of July, to the basement flooding from a single rain storm. The property owner insisted on doing any maintenance/repairs himself and refused to hire external help. Property Specialists had the audacity to keep our security deposit upon moveout, even though the majority of the listed damages were a result of years of improper home maintenance. At the end of our lease, the homeowner decided to list the house for sale and began doing additional work on the house. Maybe the timing is a coincidence, but it sure seems like my deposit was used to fund a last minute spruce-up for potential buyers. And lord help whoever buys that house. DO NOT EXPECT TO GET YOUR SECURITY DEPOSIT BACK. Prevent yourself multiple migraines and find a more professional company. read more

Ignores serious maintenance issues and doesn't respond to emails or phone calls. The ac has been broken several weeks now. It is currently over 90 degrees in this building. And they still won't answer phone calls. Mia Blake is literally the worst property manager in existence. If either my roommate, the dogs, or I get heat stroke from this it will be due to negligence of the management company. read more

Property Specialists - The current tempurature is above 90 degrees. This is negligence and highly unsafe. - Real Estate Agents Near Me - Arlington, Virginia

Always responsive and accessible. Genuinely engaged manager (Reginald Francois) worked hard to keep property rented and serviced for 8 straight years. Well done. read more

We've been living in a home managed by Property Specialists for roughly a year and a half now. The good: our actual property manager is wonderful (DaVante). He's responsive, he's kind, and I enjoy working with him. For example, we did a scheduled interim walk-through a few weeks ago, and during that walk-through I mentioned the HVAC units likely needed servicing before spring. I was contacted the next morning by the HVAC service company to schedule the appointment. I had a similar quick turnaround when, right after we moved in, the dryer wasn't drying properly. The service techs were out within hours to repair the problem. Additionally, the new availability of the online portal to manage payments and requests is pretty great. The critical feedback: I had an interaction with a member of the office staff over a year ago that I felt was both rude and unwarranted (only one, and it was resolved, but the memory has lingered). I also think that there should be more attention to detail when it comes to the ins and outs of all the neighborhoods where the rental properties are located - maybe a move-in walk-through checklist of sorts - to ensure there's immediate understanding about things like guest parking, trash pick-up, pool passes, neighborhood email groups, etc. It's the little details that can really make a company stand out in a positive way, and when you're moving to a new area, you really appreciate not having to dig for additional info if you don't have to. read more

For three years I lived in a DC row house that was managed by PS. The management company did not respond to issues in a timely manner and changed the pet policy during our lease. The move out process was awful and the company was inflexible around our schedules. Six months after I moved out the company sent me an email requesting damages related to plumbing issues. I strongly recommend not living in a property managed by this company. read more

I lived in a Property Specialist for 2 years and I am very pleased with their service. Our property manager was Regi and he is the best. He is super responsive, available through email, phone and text. He is honest, reliable and quick to solve any problems that may arise. You can definitely trust him to take care of your house. read more

Property Specialists is great. They are under new ownership and are working hard to build a wonderful management company. My wife and I have a lot of experience with property managers and this company has been extraordinarily caring and responsive. In our experience, many property managers in D.C. establish high ratings on their web pages, but outsource tenant services to very poorly rated companies. Unhappy tenants deal with the outsourced company and post their reviews there. This allows these other property managers to keep a high rating that may not be deserved. Property Specialists does not outsource and has so far provided us the most personalized and speedy service we have ever received. Regi has been absolutely wonderful. read more

Property Specialists L is the best company that I have ever worked with both as a tenant and as a landlord I would trust them with your home. read more

I loved everything about my apartment and hated everything about the rental company. They are unresponsive and unprofessional; at one point they came into our apartment during the day without notice to do an inspection and only told us after the fact. I called the office twice over the course of a week to ask a question about our security deposit and our property manager only got back to us 10 days later, via email, in an extremely rude manner. I would avoid at all costs. read more

Just finished a very productive conversation with John, the owner. We talked about his clients, who are in foreign countries. And we talked about his customers who are in the United States. We also discussed the proper use of Yelp and how to handle reviews, both good and bad. The bad ones present a serious challenge and John wants to deal with each one. He feels very strongly about this matter. I am confident that he will do a good job. I look forward to working with John. The future looks quite interesting. read more

I have been a client of Property Specialists, Inc for over 17 years. They are a great team of professionals who manage a broad assortment of rental property. The contractors with whom they work, with the exception of one who is no longer on their call list, have always been good about calling to arrange the services, arrive within the set time frame and competent. I have rarely had any problems getting a response to a question or request. When I have complained about a service provider, they always listen to my feedback and find a way to make it right. I do not understand these other reviews. That is so totally not my experience with Mia, John and the rest of the staff. read more

We are a Navy family that unexpectedly moved to the greater DC area, renting sight-unseen. We were relieved to be in the hands of a competent, attentive property manager from the get-go! Regi answered all of our questions and concerns in a very timely manner, while at the same time remaining professional in his representation of the home-owner. Expectations from both parties were clearly communicated, lending to a seamless move following our three years as tenants. A win-win for everyone! Thanks, Regi! read more

I have worked with Property Specialist for over 20 years. Even though some of their associates have changes, their service has been exceptional. The worked so well with me, I recommended them to work on property that our church owns. The church is pleased as well. read more

PSI is responsive when it comes to repairs or other issues. We've been in a property managed by them for four years and have not had any major issues. DaVante provides high service level and typically responds in a timely manner. He gives clear guidance on what can or can't be done, and a concrete timeline, which is typically met. read more

Let me weigh in as a property owner -- do not/not rely on these people to manage your home. I had been serving overseas and shame on me for not keeping closer tabs on them. I'll never make that mistake again. When I finally returned, basic repair issues had remained unaddressed for months -- simple things, no excuse. They let the place get really run down and did not keep me informed about the condition of the apartment. (I believe repairs should be made promptly -- Golden Rule and all that. I would have written a check if I had had any idea.) The current tenant -- I don't know where they found her and I do wonder what kind of screening goes on. 'Nuff said. Finally, when I tried to work with them on scheduling and addressing repairs -- it was simply rediculous! No shows, reschedules, last minute arrivals of repair men who came knocking on the door at 0700 with no notice to the tenant. Unreal. So, if you read the negative reviews from tenants already posted here -- I am here to back it up from an owner's perspective. Unravelling the situation they created has been a nightmare. Do yourself a favor -- go elsewhere! read more

The most horrible rental experience I have ever had, and I've moved a lot. Not only is this office completely unresponsive to requests, they've made demands that go above and beyond the normal activity of a landlord. I could go on for days with the problems we've experienced, but I highly advise against using this company and encourage you to lower your expectations should you choose to utilize their services. read more

Waited months to have a water leak fixed. Which led to a 700 dollar water bill. We thought that they were taking care of the water bill so we didn't mind. Until we found out that we were supposed to be paying even though the bills were going to Property specialists and they were THROWING THEM AWAY without telling us. Really pathetic management company. Am going to take them to small claims court. read more

Besides dealing with lack of professionalism, be ready to wait over 3 days for the initial response to your inquiry.

My experience with this company was outstanding and maybe it had a lot to do with the fact that Regi Francois, property manager was always very professional and so helpful. I never had an issue with his response time and when I had an outage after hours the emergency team would respond within a few hours. I lived at a property they manage for 3 years and only moved out because I relocated to California. To say the least, my lease was not up until the end of July and Regi Francois worked with me and I was able to move out a month early without any issues ! If I ever go back to VA Property Specialist would be the company I would go back to. I would highly recommend them to anyone looking to rent, buy or to manage their properties. Positive experience! read more

What a terrible management company. We dealt with a difficult property manager who didn't return our phone calls and basically took our application and checks and did nothing with them for nearly three weeks. We took our checks back and withdrew our application. Actually renting a house managed by this company would have been a nightmare so I'm glad we avoided that. read more

I will never go through this company again. Completely unprofessional! You would think for all the money that you pay you could at least receive a follow-up call on repairs. They treat their tenants as if they mean nothing. Please look for another company before going through the nightmare that I went through. read more

I had placed my property in the care of Property Specialists for many years while on an extended overseas assignment, and was generally pleased with the services they provided. But something happened last year and I felt was dealing with a totally different company. Rude, unresponsive, not forthcoming with information, unhelpful .... these are only some of the words I'd used to describe the team. My suggestion is look elsewhere. YOu can get more professional services with a much, much better attitude elsewhere. read more

This is the worst property management company I have ever had to work with. I concur with all the adjectives used in the below reviews. "Unresponsive" and "Rude" fits their description perfectly. My roommate and I have gone now three weeks without a mailbox key! I have tried to be as diplomatic and congenial as possible with these people. Cesar, the gentlemen that does maintenance for them, is the best. He is probably the only asset this company has. If your a property owner and are using this company, I would seek new management immediately! read more

I lived in a property managed by this company for five years. I only moved out because the owners were selling. I found them to be incredibly responsive to my needs. I was always able to get ahold of my property manager, Regi Francois, typically in less than 24 hours. We had no problems with them. I would recommend them to people to have their property managed by them. Mr. Francois was helpful in closing out the lease and getting the deposit returned to me. I have only good things to say about them. read more

These people are unresponsive and rude. The lady that answers the phone (Judy) is very rude. They are slow to move on getting stuff done, but they are quick to try to enter your place on short notice or they try to sneak in without notice (if you don't nip it in the bud) when you put in notice that you are moving. Their own policy says they have to give you at least 24 or 48 hours notice. They don't call back, you have to badger and hound them to get in touch with them. They don't move swiftly when you contact them. If you don't want to be bothered, choose another job. I left a forwarding address for my security deposit check on the counter in the apartment that I moved out of (per their request), the numbers on the slip of paper were transposed, so on monday morning (the next day that they were open) I sent an email asking that they correct it. Nothing. I then called on tuesday, I was told that my property manager was in the office and to hold to be transferred. After being on hold, Judy came back to the phone and said that he was on the phone and that she couldn't see that he was on a call until she stood up. Yeah right. So she took my number down and said she'd ask him to call me back. No call back, nothing. So, I sent a follow up email to him on the third day reiterating that there was an error and again giving him the corrected address. THIS time, i copied HIS manager, the old property manager (and he doesn't know this but) I blind copied an attorney friend of mine...I told him that I copied his manager and old property manager in the email. Guess what? I got a message back from him shortly saying he must have overlooked my first email message and that they received my corrected information (oh, and he made sure to CC his boss as well). Why was all that necessary just to get him to say he got my email and will use that address instead? It made me feel like they were being shady and would try to keep my deposit check by saying they had the wrong address. Ah well, now they HAVE to send it and make sure I get it. I would never rent from them again. As much as I liked the area of the place that I lived in that they managed, I decided not to renew because they weren't responsive enough. Make sure you get everything in WRITING and take pictures of the place before you move in. I was lucky in that when I moved in, my roommate took pictures of the place because there was PLENTY of stuff wrong and they never came in to fix/clean anything. read more

I hired this company for nearly 5 years as I lived in developing countries and it was a hassle to switch to a different company. As all other reviewers consistently rated so far, the company's service was "one start" and low to say the least. They were supposed to contact me if they spent more than a certain amount of money to fix appliances installed in the unit before purchasing goods/services, but never did. I noticed that only after I received a bill. And their excuse was that it was only a small amount above the cut off rate - didn't honor the contract. They did absolute minimal work to take care of my place and were not responsive. What's worse is how they closed the last lease agreement. Very little consideration was given to me/the owner of the property whom they are supposed to work for. They even considered letting this former tenant go back to my unit by himself a week after he officially moved out of my unit by just asking the front desk to hand him the key to take a look at the damage he made - extremely unprofessional and inconsiderate. The lesson I learned from this experience is that if you value your property, you need to find a company that takes a good care of it. Especially if you are moving abroad, you will need to rely on the company you choose, so select a company you can trust. read more