MJ Sheckles: can't listen, wastes your time, disrespectful Got a call from a booker for realtor MJ Sheckels, KW Preferred Properties, that a client wanted to view my rental home. Last night, left MJ both an email and vm with my cell and the address confirming a 1pm showing today. When I didn't hear back, I called again this morning. MJ constantly interrupted me, assured me the client was out and about looking at properties and would be there at 1pm. I couldn't finish a sentence, she just kept running me over. I guess what property owners have to say isn't as important as MJ talking at us. Sent her a text when I arrived at the property. You know how this story ends: MJ was so sorry, the appointment was made by mistake, the client was not coming. Maybe stop interrupting, learn to listen, check your vm, read your email so reviews like this won't need to be written. read more

I just received a phone call from someone named Arthur from Keller Williams. He said that one of my neighbors on Lilac just sold their house for above listing price. Who the hell calls someone they don't know to say that? I'm not interested in selling my house, and certainly would never consider engaging a cold call like that for listing my property. Shame on you Keller Williams for calling private cell phone numbers and even attempting to use this sleazy strategy. Arthur called me from the following number 202-505-4777. I would give zero stars if that was an option. My mother is a real estate agent and I personally know about 20 agents that are friends of mine. Any of them stand a chance of getting my listing whenever I choose to do business with them but I'll never do business with Keller Williams because of this. read more

I had just moved to the area and was looking to buy a home (after renting for a couple months). I knew how difficult it is to find the perfect home. I was at a restaurant/bar one evening and overheard this middle-aged couple talking about their "amazing" realtor, Alana Faustina. I didn't think much of it at the time. Several weeks had passed and I found myself at a Starbucks where I overheard the same name, Alana Faustina, in a conversation between two girlfriends who spoke very highly of her regarding the one ladies experiences. I was talking to my lender one day and brought up the name and my LENDER even knew the name. He told me Alana is the real deal! I finally decided to contact her. Upon contacting her, she was very responsive. I described the kind of house I was looking for and she immediately got back to me with a dozen listings, all of which fit my description. There was a few that I particularly loved. She picked me up and showed me my favorites and helped me with negotiating. I currently live in the house she found me and it is ALL truly thanks to her. I don't think I'll ever have a similar experience. (I've owned 5 houses in the past and have NEVER received this kind of service). If you want to be taken care of she is the agent to go to. read more

I only take the time to write a review if I think its really wroth it. In this case I feel compelled to write a quick note about Mrs. Ann Wilson from Keller William's aka Ann Wilson Homes. Although I did not use her services directly I surely will in the future when we need realtor services. I had the pleasure of introducing Mrs. Wilson to our good friends who were looking to relocate to Arlington from out of the area. I simply suggested Ann having known her from the neighborhood and I always heard "good things" about her. Ann helped them find the perfect home in Arlington and they couldn't thank "ME" enough. All I did was make the introduction. Since they were moving from out of town they had seemingly endless questions for Ann and she made sure they got everything they wanted like a good school district, friendly neighborhood that is good for young kids. Ann guided them seamlessly through all the "home buying hurdles" from afar. My friends are a very private family (not even on Facebook, haha) so I felt like I had to put up a good note based on their experience. Again I didn't use Ann directly but I surely will when the time comes. She's genuine and what I like to call "good people." We need more folks like her. Thanks for making me look good to my friends Ann :) read more

If you are looking for a realtor, you can't get any better than Walter Taylor and Keller Williams. Our realtor, Walter, was patient, fun, enthusiastic, educational, and spent a lot of time with us. With this being our first home, Walter and everyone at Keller Williams really helped us along every step of the way. They answered our 244,844 questions and were always understanding. We were picky when it came to picking a house and Walter drove all-around VA with us helping us find the best one. He really learned what we liked and didn't like. We didn't feel pressured or rushed and had an enjoyable experience. We found our first home and couldn't be happier. We really owe this all to Walter, Jeff, Valerie, and everyone else at Keller Williams. We highly recommend them. read more

THANK YOU ANN WILSON! If it weren't for the dogged determination of Ann Wilson and her team, I would not have found the perfect house for my family. I'm admittedly a very particular person (just ask my hubby) and had very specific parameters for what I wanted: a dead end street, preferably a fixer upper (as my husband and I like to renovate), a garage, minimally 3 bedrooms and 2 full baths preferably in Donaldson Run neighborhood. YES Ann found EXACTLY what I wanted THE FIRST EVENING it went on the market! AND WE GOT IT! Ann made the entire transaction easy. We were in the house within 40 days. We'd decided to hold on to our other house in the Yorktown neighborhood and rent it out. Since then, Ann has proven to be a reliable font of knowledge helping us procure excellent tenants and guiding us through the rental process and how to be good landlords while protecting our vested interests. She is the first person I call when I have anything real estate related that I need answered. The character trait that is most important about Ann is her honesty and integrity. She does everything above board, transparent and works hard to make the deal happen fairly and efficiently. She leaves nothing to chance by surrounding herself with the best of the best in staging, lenders, home repair vendors etc. I want to add my enthusiastic recommendation of Ann Wilson to anyone needing a real estate agent. She knows Arlington and is an energetic, fun person with an excellent sense of humor and always on time! read more

Great facility on the main floor. Flat screen monitors are in the conference rooms so you can look at listings on the big screen. Mike Roschke is THE BEST realtor!! He is helpful and really listens to understand the type of home you are looking for. He's patient, a great negotiator, and gives advice that he would want to take. We purchased our home with him as our agent and are so happy we were able to work with him. He "gets" it and goes above and beyond; he also understand Arlington and knows about every Arlington neighborhood. He's a true professional. read more

I wanted to update my previous review. Paul Paolini just helped us purchase a home in Alexandria. We looked at a lot of houses before deciding and Paul was with us every step of the way. He encourages you to look to ensure that you're getting exactly what you want. He is knowledgeable about the market and realistic about what it takes to get a home in a tough market! I highly recommend Paul!! read more

We have Katie Loughney from Keller Williams to thank for a smooth, successful condo hunt! As first-time home buyers, we had many questions and needed lots of explanation throughout the process. Katie was patient and responsive and helped us navigate an often-stressful time. She was very quick to act whenever we wanted to pursue a property, and we were very impressed by her professionalism every step of the way. We recommend Katie without reservation, and will definitely pass her name along to friends who are looking to buy or sell! read more

The agents at Keller Williams are so fantastic, my whole office at State Dept used them. Not only did the incredible staging job ensure my condo sold in record time for the price point I was looking for, they also helped me find and secure my new town home. Kathy helped with my condo staging and gave me two hours of styling advice for my new home. Her taste is beyond impeccable. Paul was my real estate whisper. He found out about extra permits outstanding with the county on my new home and walked me through every stage of the process to close them out. Moving is stressful but Kathy and Paul make it as painless as possible. I fully recommend this company to anyone who enjoys a professional experience with a warm, personal touch!!! read more

My roommates and I have Michele Cornejo and Keller Williams to thank for a long and very helpful process of finding a house for us to rent in the Arlington area. Michele helped us for an extended period of time and worked hard to find us a place that fit exactly our criteria for the house we wanted. She was very quick to respond to any request we had and did a great job to work with the property management company and us, the renters! I would strongly recommend anyone work with Michele to find a place to rent in the NOVA area. She has worked with us twice now, and both times have been a very pleasant experience! 5+ stars! Thanks so much Michele! read more

Emailed the listing agent on a property from Zillow. Got a quick email from the agent who switched me to another agent Brandon Wright. This guy says I need to be interviewed before I can see the property. I didn't realize that I need to pass a test for buying something. This type of behavior seemed strange, so I checked out his profile on Keller Williams website, and his page shows no past property sold. read more

This is our review of our interactions with Ann Wilson of Keller Williams. We are a military family that was seeking to buy a home prior to arrival to DC. We made three visits to Arlington during which we early expressed our desire for this to be our last move and to invest $1M+ in the home that we and our three young children would settle in after retirement from the service. While the visits were not always as organized as we would have liked, we ultimately found a home and signed an offer sheet. Once our offer was accepted, Ann quickly took the lead on scheduling inspections and services to ensure the deal moved along. She recommended a mortgage company, Potomac Mortgage Group (stay away from this company). She also took the lead on scheduling the home and pest inspections as well as liaising with the seller and seller's agent to resolve the identified issues. Finally, she offered to do our pre-closing walkthrough and reported all was pristine with the exception of a few burnt out light bulbes. After a long, difficult, and slow process we closed. All of this was offered under the guise of helping us to overcome the challenge of the distance between our previous station and Arlington, or so we thought. A few weeks after closing we arrived to find furniture left behind, inoperative lighting fixtures, a broken front door, and very poorly executed repairs to the the items identified on the inspection. We also found numerous defects that any veteran realtor would have seen and should have pointed out to the prospective buyers whom they were supposed to be looking out for. Unfortunately, this was not the case. We have no doubt that these defects must have been apparent to her, but she chose to keep silent rather than offering an accurate assessment of the home. As a result, we not only overpaid, but also have a lot repairs to complete before we get the home to where it reflects what we paid for it. When we attempted to contact her about these issues, she refused to return our calls. After resorting to emails, we finally received a much belated email in which she quoted the legalese of buyers agreement and steadfastly stated that we should have looked out for ourselves. She went on to state that any assistance she provided purely "ministerial" and that any shortcomings were on us. Ultimately she his correct. We were wrong in trusting that with her we were more than just another sale leading to another commission ($39K for this deal). We STRONGLY recommend you seek another agent when house shopping in Arlington. read more