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    KIPLING

    3.0 (2 reviews)
    ModerateOutlet Stores

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    Woodbury Common Premium Outlets

    Woodbury Common Premium Outlets

    (847 reviews)

    $$$

    Had a great day of shopping here! They have so much parking and a large variety of stores…read more Definitely wear comfortable shoes as the stores are pretty spread out. All of the employees that we encountered were friendly and helpful. The bathrooms and food court were very clean and well kept. Love spending time shopping here!

    My Jimmy Choo Nightmare -- A Cautionary Tale I splurged over…read more$700 on a pair of Jimmy Choo sandals. Seven hundred dollars. For that kind of money, you'd expect exceptional quality, right? Wrong. I wore them exactly ONE time, and the sole was already worn down. One wear. Let that sink in. So I called their customer service, and that's where the real nightmare began. For two months -- TWO MONTHS -- they gave me the runaround. They refused to replace the shoes. They refused a refund. Eventually, after endless calls and emails, they graciously agreed to repair them for free -- even though at first they wanted to charge me for the repair of their own defective product. Then they handed the shoes off to UPS... and UPS lost them. For a month. After yet another month of back and forth, the shoes were finally repaired and returned. And the cherry on top? Their idea of compensation for this entire ordeal was -- wait for it -- a whopping 10% discount on my next purchase. My next purchase?! There will be no next purchase. Ever. Let me be clear: I paid luxury prices and received dollar-store customer service. Months of my time wasted, zero accountability, and an insultingly small discount as a "sorry." Shame on you, Jimmy Choo. Your customer service is an absolute disgrace. If this is how you treat the people who spend hundreds of dollars on your brand, you don't deserve a single one of them. Save your money, friends. #JimmyChoo #NeverAgain #WorthCustomerService #LuxuryFail #ShameOnYou #CustomerServiceNightmare

    Burberry Outlet

    Burberry Outlet

    (24 reviews)

    $$$

    This is a big Burberry outlet store in Woodbury commons. At the entrance they have the accessories…read moresection that has scarfs, bags, purses and wallets. On the left, it's the men's apparel and shoes sections. On the right, it's women's. In the back, they have very tiny kid's section as well. The apparel has the most stock in the store, followed by shoes. Prices are decent, especially because items are have discounts between 30%-70%. The store is clean and tiny. Several associates walk around the store to keep things in order and help customers with different questions. The checkout area is super nice with all red wall in the back. Multiple registers were open when we were at the store, so there was not much wait time.

    I got scammed. I'm a repeat-customer, and I am unsure what just transpired during our evening visit…read moreon 11/17/24. We saw a XXXL shirt on their 50% markdown rack. It made sense that it was on the rack because it was the only collared shirt if it's kind left, and also a XXXL size, usually larger than average consumer. One associate told us it was on the incorrect rack, and that it belonged to the collard shirts 20% off, but it wasn't similar at all to any of the shirts on that rack. When we asked for price, they wouldn't just scan the shirt to tell me the price. 2 associates kept telling us off the top of their head as 20%, while associate was adamant that it was in the correct section of 50%. When we checked out, the younger caucasian man, who told us the shirt was in the wrong section, rang us up. It was all so shady, and in retrospect, I should've just placed the shirt down and came back another time to confirm with a supervisor. I will be escalating this issue.

    Gucci Outlet - Sale associate tag

    Gucci Outlet

    (60 reviews)

    $$$

    Always friendly staff despite the selection. It's hit or miss so don't come married to an idea for…read morea specific item. Sometimes they have bags in the back so make sure to have them double check!

    This place sucks especially when you consider how exceptional their now closed sibling was in…read moreSecaucus. First of all there's the line. Even if the store is literally empty, they make you wait. When I was there last week, there were literally 6 people in the store and I waited the better part of 20 minutes to get inside. Staff is polite but I feel bad for them because by the time you're let in, you're generally too pissed off to buy anything. And let's talk about what there is to buy. Clothing is arranged randomly without any sizing order. Granted, these are items that they're selling at a deep "discount" but I think it should be a bit easier to buy a track jacket that they've marked down from $3500 to $2300, not cheap by a long shot. I'm going to assume the store is merchandized by the same clueless manager who sets their entry policy, COVID is over. Businesses can no longer rely on scarcity to promote exclusivity. We're back to a pro customer era where businesses should try and make it easier for people to make their selection and pay, The faster someone shops and forks over their money, the more profit the business makes. Sadly, this basic point is missed by whomever runs the Gucci outlet in Woodbury because not only were they slow, with a long ass line to get in, no one seemed to be buying. Oh well.

    KIPLING - outlet_stores - Updated May 2026

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