Had a not so great experience at this location. I arrived to my appointment and registered 10…read moreminutes before my appointed time. Was texted to come inside and wait. But waited like 30 minutes kore before getting seen after being the second in queue and being bumped to second by 4 other names every time the board updated. I was pressed for time since I needed to get back to work. The young lady that attended me didnt give me her name. I wish she had she was kind and really good at what she does. Overall it was just an ok experience getting my labs checked.

Courtney was amazing. She got me in and out of there. She made me feel reassured and listened to my…read moreconcerns. I would recommend this place to friends, family, etc

This location is so convenient to where I live, easy to get to and get home. I always make an…read moreappointment using their online app, it's so easy and I feel bad when I enter and register at the kiosk that I am there and the place has other people waiting but my name gets called almost as soon as I sit down. This is why making an appointment is so helpful, plus you have all your insurance information in the system so no need to fumble in you wallet for cards. When you go back, the room where your blood is drawn is so clean, it makes me feel secure that I am safe from getting any kind of infection. They are so fast, before you know it, you are on your way home!

I was nervous at first to make my appointment at this location given the low reviews, but my…read moreexperience today was not that bad. When I arrived, the front desk window was closed and only the self check-in was available. The process was easy all you needed was a drivers license for a quick check in at the kiosk. I was seen five minutes after my scheduled appointment time which isn't bad. The staff was friendly. The phlebotomist who attended to me was in training and was overseen by her supervisor. I had no problem giving her a shot (pun intended) to draw my blood. Once she stuck me, the needle wasn't secure and moved, which caused me to flinch and resulted in me needing to get another shot. The supervisor was great with her, giving her tips and encouraging along the way. The supervisor stepped in to give me another shot to finish the procedure. She did a good job at collecting the sample but my arm hurt afterwards. She said I was dehydrated and I don't know if that changed her approach to collecting the blood but it still hurts several hours later. I had to do a urine test and when I came back to the room, she had a cup of water waiting for me and said, I looked a little pale and to drink and rest for a minute. That was very thoughtful of her to consider me after collecting the blood and making sure I was OK before leaving the office. I took off one star because my arm still hurts from the second shot. My other arm from the first shot feels normal. I would come back here to do any future bloodwork.

It's ok. They are fast. You have to have an appointment no real walk-ins…read more Prices are higher than other lab companies like LabCorp.

An elderly woman waited 2hrs and they never called her and when she began asking the worker was so…read moreunkind to her. Mean employees and very, very slow!

I went to Clinical Pathology Lab in Kingwood today. I was worring that lab work might be too…read moreexpensive for me because I don't have insurance. But they gave me a good discount! And a lab worker Mis. LaPorsha Lewis was very nice, helpful, and understanding!

So my doctor sent my son and I for some lab work. He gave me a lab corp form but said "It's fine,…read moreyou can go anywhere with it." This lab was the one that my insurance preferred me using. I went, and got literally yelled at by the lady behind the counter, while she huffed and puffed and typed really loudly on her computer, because the codes were different. I apologized, and even offered to call my doctor so he could tell her what the tests were so she could look them up that way. She yelled at me. AGAIN. And said no, I could not do it, she had to, and it just took time out of her day to have to deal with things like this. Hoping she was just having a terrible day, I went ahead and got the blood drawn. The acutal blood draw was thankfully not that bad. Now fast forward 6 weeks and neither mine or my sons results have been received. I looked up on their website to get a customer service number, and got someone out of Austin at their corporate headquarters. JUST WOW. I was overly polite to the lady who I unfortunately got on the phone and it was just a repeat of what happened at the center. Except this lady sat on the phone and scolded me for 20 minutes for using their company. Said "you should have gone somewhere else. It is really inconvenient for us to have to go and get in your chart and look up on the order and fax your results again. Go somewhere else next time." I begrudgingly apologized, AGAIN, for making her have to do something with her day. And this was the corporate office of this company!! Now, fast forward 3 more weeks and still no results. I called the number again, begged the lady who answered the phone to get me someone who can help me, and, she once again, refused to be bothered, so huffed and puffed and put me on hold. And at last, the heavens opened up and the SWEETEST lady got on the phone. I explained what happened, and she said she was so sorry, and said she never saw in the chart that the reports were sent, and I said I figured they weren't, and it was just a representation of my whole experience with this mess. She told me to give it 5 minutes and call the doctor, and low and behold both results were there! Finally! Now, I have been to the Tomball location, with the same situation, and there were literally no problems. I don't know how a company can get away with this, but apparently they think they can. I work in medical, and am responsible for people that come in contact with patients, and I can tell you, that is NOT the way you run a business. Especially a medical business where these results could impact someones life. Save yourself a whole lot of hassle and just go somewhere else.

Quest gets a perfect 10 for me. I registered online in advance for my yearly screening. They sent…read morea couple of reminders and emails which was super helpful. I got there, checked in via text and waited a whole 2 minutes. The tech called me in and took my vitals, drew blood and I was on my way. He had a little trouble with one arm but tried the other arm and was successful. Excellent experience and I definitely recommend. I got my results back in a couple of days. They notified me by email and I could log into the app.

It was the worst experience I ever had in a lab office. The employees showed they didn't like…read moreworking at the location and were rude. I'm not coming back to this location or any other Quest Lab.

In and out!! Great service! Friendly personnel that were engaged and knowledgeable. Would…read moredefinitely return here in the future for drug screening needs.

From the owner: Call Today for Trusted Pre-Employment & DOT Drug Screening.read more

Someone is always available to answer any questions. We have been working with them since inception…read moreand have never had a problem. Fast, courteous, and very professional.

They give you excellent service, their professionalism is great!!…read more when you get to places we always expect kindness and they also kind and mindful

I came here for a mammogram, and the most challenging part was just finding the front door. It's…read morelocated near the helicopter landing at the ambulance emergency room entrance. Booking the appointment was straightforward, and the staff were really friendly and welcoming. They had me fill out a few forms and took the time to explain everything. The mammogram itself was quick and simple, and overall, I had a really positive experience.

Excellent care Very kind staff. I couldn't ask for a better…read moregroup of healthcare professionals!