I booked KDD to do my wedding cake, wish I wouldn't have! Prior to the wedding Wendy and I discussed many details including many photos of what we wanted. I was really expecting a beautiful cake & she had a wonderfull portfolio on her website. When I got to my wedding location the cake was already there And I was so excited to see it, but I was very disappointed! The colors on the fondont weren't mixed very well so it looked tiedyed and there were fingerprints all around it and it was leaning to one side and very droopy (not perfectly round at all) I asked for tiny pearl like drops around each layer and as you can see in the photo that I uploaded there were no pearl like drops,but more like waves!!! It was such a mess that I asked all 3 of my photographers to not take photos of it :( Once cut several guests had hair in their slices & it was so hard to cut. I cried & cried!!! Basically the entire cake was thrown out and no one wanted to eat it! So i called & called, even sent multiple emails and never got a returned call or my $ back. If you go to the photos I attached a photo of the cake KDD delivered to my wedding & a photo of what i requested (only in blue & w/ no flowers) the only photo that was taken of this very disappointing cake!!!! If you look close on the second tier closest to the bottom there is a shell with a BIG fingerprint indent! read more

Kingsley's Dimensional Desserts - What I received from KDD :( very disappointing!!! - Desserts Near Me

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After Wendy delivered the wrong cake to us on our wedding day last June, my wife still contacted Wendy recently to have her bake the top tier of our cake for the tradition of eating it on our upcoming one year anniversary. At the time of our cake tasting she said that she provided this service so that couples did not have to eat year old frozen cake on their anniversary. She responded that it would cost $15 and did not include delivery. My wife emailed her back about her concerns that she not only delivered us the wrong wedding cake, but now also did not disclose her fees up front about the anniversary cake...aside from the fact that we would think she would just cover the $15 given the gravity of the her mistake of delivering the wrong cake on the big day in the name of customer service. She never responded or wrote back to the email. Edit - 8/11/10: I have the emails still where WE had to be the ones to contact Wendy to ask about why we were delivered the wrong cake despite her response. We were not proactively contacted by Wendy. We were also the ones to suggest the partial refund, however, Wendy preferred to re-make the cake. Also, the delivery date was set around the day that Wendy had to already be in a city about 20 minutes away to deliver a wedding cake, so it was maybe a 40 minute round trip for her at most. Not 5 hours. I am even more disheartened by this inaccurate response from her. I still have all my contract paperwork as well and nothing indicates a $15 charge - we booked in 2008 so maybe it was before the charge was implemented? All I know is that at the time of the tasting we were specifically told it was included and nothing indicated otherwise. Also, Wendy never responded to our email to explain anything when we questioned the charge. The lack of follow-up and poor customer service is why I finally decided to post a review to let others know my experience. Otherwise I was trying to be understanding. read more

Is it possible to give LESS than 1 star? Wendy made our wedding cake for us last August and that was a decent experience. I wasn't writing this review to comment on that, but since I'm here, I might as well... She emailed me probably a week before the wedding saying she had no idea what our cake was supposed to look like and no pictures to go off of. Even though I had given her all that information at the tasting and in emails prior to that one. I believe a day or two before the wedding, she emailed me asking what my husband's name was because she didn't know what initials to "carve" into the design of the front of the cake. It was delivered on our wedding day with no live flowers and I was told that I was supposed to provide the flowers myself to add to it. I was NEVER made aware of this and my florist (my mother-in-law) did not have any extra flowers to give me. So our cake was extremely plain and undecorated. I was extremely disappointed with the overall look of the cake for the price we paid. It wasn't what I had asked for or envisioned at all without those flowers. Now. The main reason I came to Yelp about Kingsley's... We were told at our tasting last year that if we ended up serving our top tier, it was no problem and to just call one (1) week in advance and she would remake the exact same top tier for only $15! What a slammin' deal, right? Wrong. Our anniversary was August 3rd. I called Kingsley's on July 25th and left a message for Wendy, trying to order my cake top and figure out what information she may or may not have needed from me (design, pictures, etc.) and I NEVER got a phone call back. My husband called again on Sunday (our actual anniversary) and left YET ANOTHER message. No return call. We had to scramble for an alternative "cake" option for our anniversary dinner... It was such a huge, disappointing regrettable decision hiring this company. There were so many other bakeries we could have used, but because of a good recommendation from a family member, we chose them. I have referred countless people to this establishment since our wedding, but after this weekend, I will absolutely make sure my friends and family take their business elsewhere. P.S. Their website "address" and phone number information doesn't match the information on Yelp and it says their next tasting is "January 2014." So obviously they don't check or update ANYTHING. Don't waste your time. read more

I got married back in 2015. Our wedding cake was beautiful. However, when I tried contacting Wendy to get the anniversary cake topper my emails have been ignored. This has been going on for three years now. We were told that on our one year anniversary that we could order an anniversary cake for $15. I have emailed multiple different times and I am getting no response. VERY disappointed with this company. I didn't have any problem when I ordered my wedding cake. read more

We contacted Wendy at KDD to bake our wedding cake based off of her impressive website and overall good reviews. In the end, I wish we would have paid more attention to the negative reviews. Our wedding cake did turn out beautiful but it was impossible to cut into. We were unable to cut the bottom tier because the bottom and middle tier were so close in size. We decided to start at the top tier which caused the entire cake to collaspe. We had to force the cake knife into the marshmellow fondant, which we weren't aware that she was using. The marshmellow fondant was like cutting into rubber. It ruined our wedding photos and none of our guests wanted to try the cake after they saw how difficult it was for us to cut into. I decided to contact Wendy after the wedding to compliment the design of the cake but voice our disappointment. We were not expecting anything in return. We just wanted to prevent this from happening to another bride and groom later on down the road. Wendy responded to our e-mail with complete disrespect to our intelligence! She blamed us for not knowing how to cut the cake, claiming that we didn't use the right kind of cake knife and said that we should have asked her for suggestions/tips to cut a fondant cake. According to Wendy, it is only her responsibility to bake the cake and not to give us special instructions. She also said we could have removed the fondant to serve the cake. In my opinion, that is completely ridiculous and the last thing that a bride and groom should be worrying about on their wedding day. We let Wendy know that we were going to file a complaint with the BBB for her horrid customer service skills. She immediately changed her tone and offered to bake us a complientary top tier for our one year anniversary. We thought everything was fine until a few days later when we received an even nastier e-mail from Wendy. I'm assuimg that the BBB contacted her. Wendy claims that she bent over backwards for us. I don't feel that us expecting her to bake our small 3 tier wedding cake, when she was paid in full prior to pick up, is bending over backwards for us. That is her job and what is always expected of her. She ended her most recent e-mail stating that "After working with you, I can honestly say it is customer's like you who will make me think twice about helping out last minute brides in the future". We met with Wendy 6 weeks prior to our wedding for a cake tasting. We informed her of our wedding date at this time . In my opinion if that time frame was too short , Wendy should have informed us at that time, not a week after our wedding. Dealing with Wendy has been an absolute nightmare. My husband and I would not recommend her services to anyone due to her complete lack of respect for her customers. read more

Kingsley's Dimensional Desserts - Couldn't even cut into the cake with a cake knife! - Desserts Near Me

We used Kingsley's for our August 1st wedding ~ Wendy made us cheesecakes that are out of this world! Her communication was excellent and she barely blinked when I changed my design a few weeks before. She decorated the cheesecake to look like a wedding cake and arrived on time. They were perfect in every way! I would definitely highly recommend her services - A+++ Wendy! Thanks for my beautiful cakes! read more

Wendy with Kingsleys made our wedding cake last weekend, it turned out amazing!! My guests could not believe how beautiful it was, along with how well it tasted. The negitive comments below I find very hard to believe. Its almost seems as if they are coming from the same person. Wendys prices are great, and so is her professional skills. I would tell anyone about her who asks! Also my wedding cake was fondent and I did not need instuction from wendy to cut a cake. Any smart intelligent person should know that you do not cut into a cake from the top!? LOL That is just ridiculous to blame wendy for your mistake. Brides & Grooms do not let the girl below change your mind about Kingsleys she is great! Also, very high rated in the Seattle area Thanks again for everythin you did for us read more

I am with Matt E. We booked Wendy to do our Wedding Cake due to her absolutely delicious cakes and fabulous portfolio. The cake she delivered to my Bridal Shower looked fabulous and tasted just as great. UNFORTUNATELY, fast forward to our Wedding Nightmare. Not only was the cake delivered almost two hours late, but it was done so with no explanation. Fine. Our contract states she can't be held liable for late deliveries. Ok. Our bad. But what about the appearance of the cake when it arrived? There was a wooden dowel sticking 1/2 inch out the top layer, the entire cake leaned 15 degrees to the right, the fondant was sliding off the cake and puddling at the bottom, the square layers were rounded with the weight of the cake, the bottom two layers were clearly buckling under the weight of the top two layers, the third and fourth layers were separated by almost an inch in the bottom left as the cake leaned precariously to the right, the fondant flourishes looked as if they had been designed by a two year old. No explanation was made as to the appearance of the cake and no efforts were made to repair it upon delivery. No efforts were made by Wendy to contact me regarding the cakes appearance. We were forced to cancel the cake cutting ceremony and serve the cake from the kitchen. After multiple unanswered phone calls, Wendy blamed the appearance on the cake as being due to her husband having to hit the brakes to avoid running into the car in front of him and claimed this was an "act of God" covered by the terms of our contract. When no attempts were made to compensate us for her failure to deliver the cake as agreed upon within three days, we contacted her and she offered us a litany of excuses and $100 refund toward the $400 purchase price of our cake. She continues to claim her husband's failure to maintain a safe distance between himself and the car in front of him as being an "act of God" issue and refuses to take responsibility for her inability to deliver a "beautiful cake which will be the centerpiece" of our reception. If you are willing to gamble that everything will go as planned with your cake, go for it as it will certainly taste good. If you are at all worried something may go wrong, I strongly recommend choosing another vendor with more experience and a more professional attitude whom will be able to come through with a back up plan should the unexpected happen. Someone who will be willing to take the blame and proactively work to remedy the situation instead of turning her problems into yours and attempting to make you feel petty for demanding you get what you pay for. Edit - Please note our venue was located at 401 Second Avenue South, less than one block from Quest Stadium rather than the 8 blocks Ms. Kingsley claims it to be. Irregardless, the pictures speak for themselves. As I said, before, your cake WILL taste good and if all goes well, you will be happy. However if anything goes wrong, don't expect this vendor to be forthcoming with a reasonable solution. read more

By FAR!, the only two I wanted working on my wedding cakes. My wife and I got married last July and I had never noticed that Wendy wasn't reviewed yet. Her husband and her created the four best cakes I could have imagined. The orange sherbert and red velvet cakes were astonishing. They delivered them all the way to Maple Valley from Yelm for dirt cheap and also took the time to do a sampling with me for free at my convenience and near my home. GREAT PRICES! GREAT CAKES! Anniversary cakes and anyone I know getting married will be HIGHLY recommended to them. read more

They made an amazing wedding cake for us, and decorated it with our design and it turned out better than we expected! so beautiful! Also was nice and tasty and amazingly inexpensive compared to other wedding cake makers. Highly recommend. read more

Wendy is amazing! My mad hatter wedding cake was beautiful and tasted sooo good! Thank you!

We used Kingsley's for my husband's 30th birthday party, and I have used her in the past for fire department retirement functions, her cakes not only look beautiful but they taste incredible, coupled with her professionalism and reasonable pricing, it is absolutely unbeatable. read more

Working with Wendy was lovely! She is a true artist with great customer service and highly recomend her services to anyone that wants someone to make their cake with care and attention. read more