She made my son's wedding cake. Family said it was the best they ever tasted. Amazing customer service. read more

Lauren is the absolute best! I contacted her short notice about a heart shaped cake we wanted for a 30th. She stayed true to the inspiration pictures && not only that but the cake, filling, and icing were all phenomenal. I mean multiple people eating that cake said it was the best dessert they've had in a long time. Would absolutely recommend. read more

Gotti Sweets - Bakeries Near Me - Olympia, Washington

I'm leaving this review solely based on communication, or rather, the complete lack of it. With my son's 16th birthday approaching, I wanted to do something special for him, especially since I'm recovering from back-to-back major surgeries in December and January. I figured the least I could do was order a custom cake. Being an elite Yelp reviewer (and having nothing but time on my hands), I did my research. Many bakeries claim to do custom cakes, but their websites have no photos, or their prices are outrageous. Then I found Gotti Sweet Cakes, a professional looking site with plenty of options. The website said to text for inquiries, which I did. To my surprise, I got a quick response. I thought, Great! This will be handled in advance, paid for, and stress-free. I was wrong. I reached out Friday to confirm before the weekend. No response. I followed up over the weekend. Still nothing. Monday came and went. Silence. Now I'm in a panic, my son's birthday is just days away, and I have no cake. After leaving a review on her site about the lack of communication, she texted me a nasty message, calling me a bad person and saying she was glad she wasn't doing business with someone like me. Excuse me? All I wanted was a confirmation. Five days of radio silence is not how you run a business, especially when someone is depending on you for a special occasion. Let me be clear: I'm not bashing this business. Her cakes may be phenomenal based on other reviews. But communication matters, and she completely dropped the ball. If this happened to me, it could happen to you too. Now, with only a few days left, I have no idea how I'm going to find another cake in time for my son's big day. So, if you're considering this bakery, just know--responsiveness isn't guaranteed. read more

Gotti Sweets - Texts from Gotty Sweets - Bakeries Near Me - Olympia, Washington

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I have found my new bakery!!! Most excellent cake, beautifully decorated, and served timely with a smile!!! I asked for the impossible and Lauren accepted the challenge - needless to say she is wonderful! Thank you for making our special day all the more special!!! read more

Gotti Sweets - Simply decorated wedding cake, which was more decorated than I was hoping for!!! LOVE IT!!! - Bakeries Near Me - Olympia, Washington

She made us an Apple Pie that was "AWESOME" . . . We will be back & highly recommend this business read more

Laruen designed a beautiful cake for my 65th birthday party in royal blue, gold, and white. It was without a doubt the most delicious cake I have ever eaten. The top tier was lavender, and the bottom was orange cream. I don't know how she does it, but both the cakes were the absolute best tasting cakes ever. The only reason I am giving her 4 stars is because of the lack of responses and communication, causing me some anxiety. In the end though, she delivered a fantastic cake. read more

I sent a picture of Pinterest of what my daughter wanted for a cake. It was executed to perfection. The cake is moist and tasty, even after a day of hiding it from the birthday girl. read more

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Ordered a cake for my husband's birthday. Lauren made us the delectable chocolate creation in the photos. Everyone loved it! This is our new go-to for special cakes :) read more

Gotti Sweets - Chocolate layer cake with raspberry filling, cream cheese buttercream and chocolate ganache - Bakeries Near Me - Olympia, Washington

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Ordered a cake for my son's birthday after learning of the business via a Facebook post. I tried to use her last year for my son's birthday, but was too late to get an order in. I went back through my messages this year and I was so happy I did! The cake was delicious and so wonderfully done! I am already planning on putting in another order for another birthday. We had a marble round cake with Bavarian cream inside and butter cream frosting. It was great! I am so excited to get another cake! Sad I didn't get a full/better photo. Communications was easy enough and pick up was seamless. read more

Gotti Sweets - Bakeries Near Me - Olympia, Washington

Lauren is amazing at what she does, a true artist! The first time I ordered from her it was to help out a friend with his wedding... I was in Hawaii and communicating over the phone and in text messages... she was a life saver! She made the most beautiful cake and they said it was perfect and delicious! I just had my own event (baby shower) and she made the cupcakes you see here... they were delicious and stunning! So moist even the next day! So many of the girls wanted to know where I got the cupcakes... if you want a memorable event order from Lauren. read more

Gotti Sweets - Pink champagne cupcakes with Bavarian cream filling and lemon cupcakes with lemon curd filling.... - Bakeries Near Me - Olympia, Washington

If you need a place to get a custom made amazing cake this is the place to go. Gotti Sweets does not disappoint. Going to her for all my cake needs. read more

Gotti Sweets - Custom burrito cake. Red velvet and Bavarian cream - Bakeries Near Me - Olympia, Washington

Yeah, listen to the people saying that they dealt with poor communication and customer service. If you (business owner) are overwhelmed and want people to know not to expect to hear from you for days than you should probably indicate that on your website or social media. Don't act irritated when people follow up the next day. With most businesses requiring a two week notice, we (the customer) need to know if you can/can't do it, so we can find someone else if you can't. Again, if you have an expectation of when you will get back to customers, let your customers know this. It'll help you manage your workload, lessen the number of follow up calls, and give your customers a better experience. read more

Just... AHH-MAZING! Short notice on a cake for my 20th wedding anniversary, did NOT disappoint! The cake was flavorful, icing was creamy and delicious... I wanted to eat the WHOLE cake, but had to share, ha! (We even purchased cupcakes, THOSE were absolutely divine!) I am a TRUE BELIEVER, anything made here will be emotionally satisfying!!! I won't go anywhere else for desserts - that would be a MISTAKE!!!! Our family will ALWAYS go here to meet our sweet tooth (teeth) needs!!!! read more

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Our second cake ordered and again. Nothing short of great! We love their cakes and will continue giving them business. Thank you! FYI - Cake shift in the picture was my fault. read more

Gotti Sweets - Naked Cake W/ Fresh Flowers - Bakeries Near Me - Olympia, Washington

My husband and I decided to have our wedding cake and cupcakes from here, and are so grateful we did! They make such delicious cake and are enjoyable to work with! They showed up to our event right on time and displayed everything so well. Would definitely recommend! read more

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Was recommended to Gotti's by another baker! She was easy to work with, and totally delivered for my 8 year olds creeper Minecraft cake! We went with a confetti cake with Bavarian cream filling and vanilla butter cream. The kids loved it and so did the adults! Thanks Gotti's! read more

Gotti Sweets - Best friends and their cake! - Bakeries Near Me - Olympia, Washington

Wedding cake and cup cakes were perfect!! I love that the owner measures out every ingredient. The cup cakes were dense and moist, topped with apple pie filling and the best buttercream frosting I've tasted. We also ordered pumpkin spice cup cakes that were delicious too. Their website is very informative and the owner was so easy to work with. Will definitely return and refer for future events. #weddingcake read more

Gotti Sweets - 6 inch wedding cake. - Bakeries Near Me - Olympia, Washington

I ordered a birthday cake several weeks in advance. Lauren was extremely helpful and responsive. I was able to customize everything I wanted, from the ombré colors to the shape, and the filling! Everything was perfect. Also, the cookies are AMAZING. The fact that Lauren specializes in custom cakes but the cookies are fantastic says a lot about this bakery. read more

Gotti Sweets - Bakeries Near Me - Olympia, Washington

So, my friend wanted to see if my review was correct about this place bc my wedding experience was so bad. She AGAIN treated my friend like an inconvenience. Ma'am I would like to suggest retirement.. or a therapist.. something.. bc 7 months later and you're STILL a jerk.. pray for this woman man. read more

SO stoked to pick up these gorgeous cookies. Called about a week ahead of time and said I needed cactus, succulents, and 18 year old bday cookies and boy did she provide!!! They are adorable and I cannot wait for my niece to see them :) read more

Gotti Sweets - Sugar cookies:) - Bakeries Near Me - Olympia, Washington

This is the my third, and hopefully last update for Gotti Sweets. I can really appreciate a business owner that listens to their customers and strives for greatness. Rebecca did that.... does that. My last visit definitely left a bad taste in my mouth. Pun intended. Rebecca (the owner) reached out to me and I didn't respond for a few weeks. I wanted to randomly pop into the shop and see if there were any changes. I'm glad I did. The macaons are back to their airy sweet selves. I was fully refunded for my previous order and given macarons to go. This was about a week ago, and I meant to update sooner but I've been slammed at work. I will definitely be back sooner than later..... as I have a birthday coming up and lots of friends who are drooling over my updates. Great business ethics. Repeat customer. ;) read more

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If I could give 10 stars I would I have been going to Gotti Sweets since Feb 2020. We buy a dessert of some sort every few months, any special occasion, sometimes just for fun. I have never liked scratch made cakes, but when I found Lauren's bakery and did a tasting for my wedding I was BLOWN AWAY. My personal favorite flavors are pink champagne, Bavarian cream, red velvet and chocolate ganache. Her buttercream is perfect. We also love her macarons! Cannot get enough 10/10 recommend her pie tots too. There's lots that I just don't have photos of. read more

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We love, love, love Gotti Sweets. On somewhat short notice, we ordered three dozen macarons from Lauren. We picked them up and they were beautifully packed and boxed. We had three different flavors. The plan was to take them on a long trip to visit family. We got to Spokane and realized we forgot them. They were in our fridge for three weeks. When we got home I gave a dozen to our fabulous pet sitter and have been relishing our two dozen. The flavors are amazing and they tasted so fresh. I wish my family had gotten to taste them. I plan to order more from her. Lauren is a great baker and loves to work with her customers to create culinary experience. Oh, watch her on the Great Halloween Baking Championship on Food Network. Grace under pressure. read more

This is a great little place in downtown Olympia to get really tasty macaroons, pie tots, cupcakes, and cakes. They really take pride in what they do and the flavor will not disappoint. They have a lot of different flavors and options which make you want to try them all. Friendly and efficient service too. Prices are on point for a nice bakery, a little spendy, but you are paying for quality ingredients and artisan baking. Must try! read more

Came I to try there pie ended up having cupcakes! The most moist, soft , delicious cake I have ever had. The frosting was a lemon cream with lemon zest not to sweet not to tart but just right. I will be making this my go to place for cakes. read more

Gotti Sweets - Lemon mmmmmmm - Bakeries Near Me - Olympia, Washington

Lauren made a truly marvelous cake for my birthday. Check out the little COVID viruses on the side of the cake! I was feeling a bit bummed that my bday was going to be so subdued but her cake made all the difference. She customized the cake including the flavors and decor and safely delivered it. She made my birthday! Thank you, Lauren! read more

Gotti Sweets - Another view of the cake - Bakeries Near Me - Olympia, Washington

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I was in the neighborhood and decided to pop in when I saw the sign that said "Pie Tots." I wanted to see what the heck that is. They're basically little bites of pie and taste just like pop-tarts. My favorite was the candied pecan and my husband liked the cream cheese. They make great snacks! read more

Gotti Sweets - Bakeries Near Me - Olympia, Washington

I am sorry to say I did not have a good experience with them. I love to support my community business, but when they are rude and patronizing , I go somewhere else... period!! Also, the fact that he wears a gun is not very welcoming to ever go back!! The cup cake was very good... Good business includes all source of things, not just a good cake! read more

This lady is sooooo rude! Left text at 10:06 that I needed a birthday cake in 4 days. Tried to call several times with no answer. At 12:43 she finally answers. I mentioned that I sent a text earlier as the phone message suggested. She answers..."Ummm my orders are booked out 2-3 weeks in advance; it says so on my website". I replied that I did not see it on there. She responds..."I guess I need to put it in a banner at the top of my page". I then found it and said, "here it is, it is at the bottom of your page". She then starts to laugh at me! All I have to say is that the higher you climb, the harder you fall. People will not keep buying her cakes if she continues her disrespectful demeanor with people. I give my money to someone who responds, is respectful, and who values my business. This lady could have just replied that she is booked. read more

We were walking past the spot after getting some tacos to go and was offered some free cupcakes and cheesecake! They are SO GOOD! I hope that once all this shenanigans are over we can come back for more deliciousness!!! Please support your local small businesses - order take out or delivery! read more

Gotti Sweets - Super delicious cheesecake - Bakeries Near Me - Olympia, Washington

Cake was good, not fantastic. (looked better than it tasted) Customer service and communication was terrible.

Edit to reply to owner. This "buisness owner" is now calling me a Karen. Nice. Please go to Google and look at the review there where I attatched the emails that started this. I have now had to tell her to stop contacting me because it's becoming harrassment. She has also brought race into my one star review and is accusing me of doing it because she is black. She brought it up multiple times. I tried to explain that I wrote her with my son in mind not the color of her skin, which I didn't know until she told me multiple times. She has completely lost her mind over a one star review she deserved based on communication alone. I sent a follow up email after 3 days and she lost it. She has bombarded my email with nasty race baiting emails. I am standing by my original review with all my might now because she has really showed what kind of unprofessional "buisness owner" she is. Shame on you. This review is 100% about the communication with this bakery not their treats. If you email about a custom order the owner Lauren, (who is very busy doing a lot of other things per her own words) only responds certain days of the week and definitely not around Holidays. If you wait a few days and send another email she will shame you and make you feel bad for contacting her buisness. She was extremely passive aggressive and does not represent her company in a good light at all. I encourage you to read some of the one star reviews because unfortunately I wasn't the only one with an issue like this. Helpful suggestion Lauren, maybe hire someone to take on the calls and emails since you are unable to. It's okay to delegate so that your overwhelmed attitude doesn't spill over on potential clients. read more

So grateful for the awesome cheesecakes that I picked up for our wedding dinner. They were an awesome hit. Thank you so much!!

Placed my order 3 weeks in advance. During the question and answer about the order I did not receive confirmation that my order and it's content would be readily available as I would like. In addition I did not receive information about my cookies being bagged in individual bags with a additional charge. Communication was lacking there of. Then 3 days before my event, I received a long message stating she would have to move others orders around to maintain our orders and that she would make the cookies the night before instead of the day of like she usually does to maintain freshness. We just decided to cancel and requested a refund. She was prompt in giving the refund but I do not recommend this business if you need a cake/cookies within 3 weeks.. Really sucks because we were excited about our order ! read more

Lauren baked a 4 tier cake for my wedding and it was absolutely delicious and beautiful! We chose a marble cake with peanut butter filling and buttercream vanilla frosting, everyone loved it! Lauren is amazing. read more

Gotti Sweets - Gotti's wedding cake! - Bakeries Near Me - Olympia, Washington

This place is great with the excellent staff. They did our wedding cake in 2016, several amazing birthday cakes, and now my daughter's first birthday cake. Always great to work with and extremely flexible on tastings. They even delivered the cake to Centralia and carried it up a few flights of stairs. read more

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Both the dessert and staff are extremely sweet. Thank you Gotti Sweets for the perfect birthday cake! We ordered it custom and picked it up two days ago. It was a 6" confetti cake filled with strawberry jam and frosted with buttercream. It was delicious! We last minute picked up some chocolate chip cookies and cherry cupcakes as well, and the whole house can't stop talking about how amazing everything tastes. The cake is much larger than anyone expected, and remains moist and delicious as leftovers. Next time we need a cake, I will gladly place another order from this bakery. read more

Gotti Sweets - 6" confetti cake filled with strawberry jam - Bakeries Near Me - Olympia, Washington

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Amazing business. We needed a last minute cake and they were able to put together such a gorgeous cake! Highly recommend. I will definitely be back! read more

Gotti Sweets - Birthday Cake - Bakeries Near Me - Olympia, Washington

I had an incredibly positive experience at gotta sweets!! I called a few days before my parents 40th anniversary party and I told them the color theme and the cake was absolutely BEAUTIFUL. On top of that - it tastes amazing!!! I wish I could give them 6 stars. They were kind, down to earth, and so easy to work with. They were timely and professional. Look no further if you need a cake for any occasion! You can tell them colors and flavors and they're so open to work with you. read more

Gotti Sweets - Anniversary cake - the colors matched perfectly! - Bakeries Near Me - Olympia, Washington

Lauren made us a beautiful wedding cake with 48 hours notice. It looked--and tasted--amazing! read more

Gotti Sweets - Isn't that cake beautiful? - Bakeries Near Me - Olympia, Washington