I had a wonderful experience here with my eye exam. Quick same day appointment and lovely and…read moreattentive staff! Dr. Sung was thorough and efficient. Thanks Eyeco!

Fast and staff are very helpful. Wide selection and very knowledgeable on the products they sellread more

I can't stop loving Park Slope Eye!…read more Because of some of the other salty reviews here, I feel compelled to come back every year(ish) to update my review. I think this is my fourth year being a patient of Dr. Bazan, and I have had nothing but perfect interactions with Dr. Bazan and the Office Manager (I am making up that title - sorry if it's wrong) Aaron. My annual exam was a few months ago, but my aging eyes have been making it tricky to get my prescription just right with multifocal contacts. I went in for an adjustment yesterday, and in spite of my repeated attempts to let my people pleasing get the best of me and not be a bother, Dr. Bazan went to great lengths to fit me with several different lenses until we got the exact right balance to correct both my distance and reading vision. All with a smile and the same passionate commitment to my vision I have come to expect from the good doc. It's an e-mail only office, which I still love. Communicating digitally is so efficient, and I can expect a quick response during business hours. Aaron always answers my email questions about contact orders quickly, and even helped me find a good insurance plan to supplement my sub-par plan. I can't recommend this place highly enough!

Best eye exam I've ever had. Modern equipment means dilation isn't necessary unless the doctor sees…read moresomething something specific. Thorough yet succinct explanations. I've never enjoyed going to the eye doctor before, but this was lovely. Highly recommend.

I purchased a year's supply of Acuvue Oasys contacts (I paid FULL PRICE mind you), and Robert…read morehanded me a bag me full of contacts in boxes taped together with the tops cut off. When I got home, I realized he had cut the tabs saying "free sample pack not for resale" off of the boxes and just taped the packs together. 1) This is illegal and 2) I would not have qualified for the $200 mail-in rebate from the manufacturer. Once I figured out what had happened, I had to go back, asked for my prescription written down first, and then told him I figured out what he was doing and I demanded a refund. It was incredibly uncomfortable to argue with him as he pleaded with me to "do him a solid" and not tell anyone. I will never go back here. Robert is super shady and untrustworthy.

I have been going to Visions for 2 decades now--since I was ten years old. I got my first pair of…read moreglasses here and they have maintained my medical records ever since. I also bought my first set of contacts from them when I was 14. They sat with me patiently for an hour while I struggled to get them in, let me go take a lunch break and then come back and resume trying until I got used to taking them out and putting them on. Great guys, great store. The frames they carry are designer but the glasses I buy here last much longer and are much more comfortable than the pair of Warby Parker glasses I own. For contrast: I bought a pair of Warby Parker last year and got the lightest lenses I could for the pair (I have a strong prescription), scratch-proofed it, purchased every add on I could. Theyre still much heavier than the pair I bought from Visions and while the Visions pair has held up, the Warby Parker pair is scratched and the weight hurts my ears over the course of the day. I say all this to say, you get what you pay for. Invest in a great pair of glasses and go to Visions.

[Flatbush Location] I think these people do not know what they are doing. I came in for a routine…read moreeye exam but will not go back to them again. TLDR; I went there in person three times and still didn't get the right prescription, and twice they tried to bill me for $50 ($100 total) that I did not owe. FIRST VISIT: I paid a flat $75 fee. I have medical insurance but not optical insurance. The exam was very strange - quite fast and did not feel thorough at all. I've been getting eye exams for 35 years, and this was different than prior exams. Some parts seemed rushed or not present at all. I wore my glasses there but brought my contacts. Also, the person testing me when I had my glasses on banged some device against my lenses several times, no regard to the possibility of scratching the lens. I mentioned that I may need some light reading glasses It was my first time exploring this need (it's new). I was recommended to try some multi-focal lenses. I was advised that I need to test them in various light conditions and if they don't work then I may need to adjust. Unfortunatley, those were terrible. So I made a follow-up appt. Meanwhile, they mailed me a copay bill of $50; and the bill stated I had only paid $50 so far. In fact I had paid $75, and was told that covers the whole thing. I did not owe any copay. FOLLOW UP VISIT: I brought my bill with me to get the payment issue sorted. The front desk called someone from the back, who then told me, "oh just don't worry about it." Now imagine if I hadn't challenged this and just paid - they would have just gotten $50 out of me for no reason. I'm very sure there are people who do that. Between my first and follow-up, I found out from a friend of mine that you can wear near-sighted contacts and also have reading glasses that you wear over the contacts as needed. That seemed like a much better option to me. I came back in and asked if I can just get near sighted lenses and wear reading glasses as needed, and was told yes. But why wasn't that option presented to me in the first place? Part of their job is patient education and choice. When I was there, they did some optic testing again, which I stated I had already had done the prior week. The staff said it was like taking blood pressure when you see a doctor, they do it every time. That doesn't match any other eye experience I have had in 35 years, but I thought, well, maybe it's a new standard, whatever. However, he also did the whole series of exams before realizing that I was wearing contacts, and had me remove them, and then did it a second time. Why wouldn't he ask if I have contacts and then tell me to remove them before taking the measurements. I ended up getting the literal same prescription I had before I came in. But I know that's not right as I can't see as well. They ordered me a sample pair but I had to come pick it up. So I came by for a THIRD visit to pick them up. When I got home I realized that one of the samples was not the correct prescription. To get it right, I would have to go there a FOURTH time. I don't have endless time to keep going on errands so I just ordered the prescription they gave me. But now I regret this as I really think I need a stronger one. But I already spent my money for the year on their shoddy exam and on the lenses that are too light for me, so I'll just be a bit blind for another 9 months. After this third visit, I got a SECOND bill asking me for $50 copay for the second visit. Nope. This is a follow-up appointment. How are they charging me for this when it was a follow-up appointment? And not a medical appointment. I don't have eye insurance. I think they are probably charging my insurance plan as a medical eye exam for each appointment - even the follow-ups, hence the "blood pressure" optic tests, which is generating a copay. But they then aren't actually asking me for the copay when I complain. I was also told "not to give up" on multi-focals. Well maybe not, but I can't come back every week while you keep running my insurance. I have a job to be at. If I hadn't complained, I would have been out $100 for no reason. If I hadn't found out about how reading glasses work with near-sighted contacts from a friend, I would have just kept trying the multi-focals without a clue that there was a simple solution that worked well for me. Also, their bathroom is dank and weird. If people need to wash their hands and change out contacts, put a little table in there. I do not recommend this business and will not be back. Very disappointing as I live so close.

the clinician was fine but the business is poorly run. Never got a call back when requested, took…read moreforever to get a follow up appointment and when after a month-long wait my appointment was cancelled an hour before I was scheduled to go, hard to get in touch with a person and going by in person x2 during supposed opening hours the place was shuttered...and last but not least their system for appointment reminders is terrible...too frequent reminders and a broken link when trying to confirm the appointment.

I had such a great experience at Heights Vision, and I highly recommend this practice! I saw Dr…read more Downy Nguyen, and she was an absolute pro. She explained everything to me along the way, and she was proactive in giving me the opportunity to ask questions. What I especially loved about the experience though was that the staff also walked me through all the expenses and what was and wasn't covered by insurance. Too often, I find that other practices don't walk through all the costs and share what is optional vs required. Heights Vision gave a clear picture of everything, and I was able to make an informed decision in getting new lenses for my glasses. Finally, there were little things that just made for a positive overall experience. Online booking with text/email reminders was very convenient. The wait time was less than 5 minutes, and the turnaround time for my new glasses was 1 day (though they said it might take a couple weeks, just as a buffer). I felt like I could take my time in trying on different glasses.

I highly reccomend Heights Vision, especially if you have a complicated prescription and need…read moreprogressive bifocals. My first pair of bifocals (made elswhere) were hard for me to use. At heights vision they make really high tech progressive bifocals that are pricey but worth every penny to be able to use my glasses and see all day without any dizziness or eye fatigue. It was honestly life changing for me. They were also nice enough to pop my fancy lenses into new frames when I broke the originals.

Thank you Kenny for your exemplary service, I came in needing glasses fixed and their pay what you…read morecan afford option is very thoughtful and humanizing, wish more businesses were like this one.

Lady "J."(MS. Jessica), Janneta, Dave (Manager), James And Kenny, "THANK YOU"…read more A Sincere Word Of 'Appreciation' To An Outstanding Team/Staff At Fabulous Optical Located At 546 Nostrand Ave. It's Long Overdue. I've Been Going Tio This Location Since 2018. They Have Only Gotten Better! Even My Vision Appreciates Them. Lady "J" Was The First Person I Met Via Initial Phone Call And In Person Visit. She Always Goes Above And Beyond. Jessica and Jennetta Have Such A Compassion For People. The Chemistry Among The Staff Is 5Star! I Watched On Monday Afternoon (12/16/24) How Each Of Them In Their Separate Spaces And Functions Interacted With The Customers As Well As With Each Other As I Waiting To Be Served (Not Even A 2 Minute Wait). Thank You Jesscia, Jenneta, James, Kenny And Dave Who Make It All Worth The Trip To Fabulous Optical!

I recently purchased my first pair of glasses at my hometown. They came in yesterday and were…read morefalling off my face. I searched for the nearest eyeglasses store to help me adjust them. I went into Graham Vision Express and told them what happened. They adjusted my glasses for free and am so appreciative of them for their customer service. I will be back if I have any more issues.

Very poor service. They did not honor their warranty, and the customer support was awful.read more

Was able to make an appointment for the very next day, they took my insurance and my Rx has been…read morebetter than any I have had in years. (I had made the mistake of getting my last 2 Rxs at a certain start-up turned private equity owned glasses chain that you can't even call with questions/Rx issues).

I have been coming to Dr. Amy Poran since moving to the neighborhood. The new location on Court St…read moreis such a nice upgrade with the open windows. My experience here has always been wonderful and comfortable. Definitely recommend coming here if you're looking for an optometrist!