wow! just WOW! I LOVE petzoo! like, what can I say? IT'S FANTASTIC! bird care is on point, the…read morereptiles are clearly loved, the invertebrates are treated phenomenally, the rodents have good care, and so do the fish! they carry fun bird toys, high quality treats and food, good travel cages, good flight cages! my only issue is the hamster cages being sold and some of the rope bird toys with the copper bells or the mirrors. if those toys were replaced with shredding toys, you'd be golden! and you can have niteangel cages be sold instead of the ovo hamster cages! aside from those few things, it is a fantastic business! keep it up guys! lots of love from my cockatiel and I!

I frequently go to the Palmer and Eagle River locations and have no complaints. Last Saturday I…read morewent to the WASILLA location to pick up some freeze dried dog food (they were out of it in Palmer) because I was headed north to an appointment in Talkeetna. I realized I had forgotten to pick-up the four bags of kibble I had paid for 20 minutes earlier in Palmer. I am a handicapped senior. The manager curtly told me they couldn't do that and refused to call the Palmer store, leaving me no choice but to be late for my appointment because I had to go back to the Palmerbstore and get the fI've bags of kibble. when I got back to aPalmer, Palmer store told me that had the WASILLA store called, this could have been done without my driving back to Palmer. The wasilla store manager, in my opinion was both rude and lazy because I asked her to call and she pointedly refused to do so.

As follow up to my poor service experience with Petco Wasilla, I spoke with my vet again regarding…read morethe wellness letter your staff said my vet will know all about. They have six people working in the office and none of them know what you're talking about. They have never issued anything other than the check up report and rabies certificate we gave your staff. They are checking with Petco Corporate but said they've heard of a vet issuing a "wellness letter" to a groomer. How can you improve? Fire your rude incompetent two bit manager and mean girl workers. Petco is a business that should provide good service to its customers. Not your staff rudely lecturing customers about what they want the customer to do when they show up for an appointment that took a month to get. It was a total waste of our time and we will not be back. My hope is those who take time to read this review will arrive at the same conclusion and run for the hills. This place is not worth the brain damage. Stay away.

I visited Petco Wasilla store and talked to a manager regarding my vet putting my dog on…read moreprescription wet food because of allergies. We had 6 cases of non prescription wet canned food that we had ordered because the store was always out of that food. I asked the manager if we could return the 6 cases all with late 2026 expiration dates and he said yes. He said we can do a store credit or put the credit back on your card. The next day I carried 6 cases in to the store and the manager was not in. The sales clerk said we don't accept returns after 60 days. A different manager came out and she pulled up my name and we have no record you purchased this food here. I told her I ordered that food from them in the store for the last 5 years. After 30 minutes of them trying to find my order I pulled up my bank records on my phone and showed her all of the orders. Magically they were able to find my orders. She told me that the manager I met with was new and that they could only give me a store credit. I insisted on a refund. The manger went to the back room to call her boss and came out and said we will only give you a store credit. The new food is only available on line and using the store credit would not allow me to do repeat orders to reduce cost of the case. I agreed and so she started processing the credit in her register and turned to me and said the system will not allow me to process the credit because it is over 60 days since you purchased. I spent over an hour dealing with incompetent people and walked out with the 6cases. I will pay more purchasing from my vet before I will ever step a foot in that store.

Wasilla Vet does not care about your pet, only their pay!!!…read more They were fully prepared to let my 5 year old Western Siberian Laika, Daisy dog, die unnecessarily! Daisy dog was pregnant and had a miscarriage. Friday her discharge was green/brown. I called Wasilla Vet, where she had been a patient, they couldn't get her in until Tuesday. I called every day to see if they had any cancellations so Daisy dog could be seen. No was all they said with absolutely no concern for Daisy dogs status. Never even asked any questions about how she is doing. Finally Tuesday came and upon an examination the Dr diagnosed Daisy dog with Pyometra. Said she needed surgery immediately or she won't survive. Dr said she only has days to live in the condition she is in. Actually told me "she'll be lucky to make it until Friday". I tried to schedule the surgery, but their calendar was full. Said they can 'squeeze' her on Friday morning. I reminded them that they just told me she will be dead by Friday. "There is nothing we can do until Friday" is what I was told. I begged them to bump another less emergent surgery and they informed me thay cannot do that. Told me if I want it done sooner I'll need to call an ER vet. I called, they charge $5000 for the same $1600 surgery. That's out of my budget and Wasilla Vet was well aware of that. They wished me the best, said they hope Daisy dog makes it until Friday and sent us on our way. I called numerous vets pleading for help! Finally Faith at Bering Sea Animal Clinic in Chugiak heard my cry, understood the severity of the situation and went above and beyond to get Daisy dog the life saving surgery she needed. She got her into the clinic at 6:30 Wednesday morning. As in the very next day. I will be switching my pets to Bering Sea Animal Clinic and I highly recommend you do the same! Don't let your pet be a victim of Wasilla Vets carless greed!

Wasilla Vet Clinic was super sweet with my pup. They were very considerate of my concerns and were…read morewilling to tell me if a test wasn't absolutely necessary. They are amazing! We'll definitely be back.

First time taking my dog here. They got me in fast and did a great job with her!…read moreI will be going back..

We are so grateful for Denali's Pet Spa! They were able to fit us in for a grooming appointment on…read moreshort notice, which was a huge relief. The staff were friendly and professional, and our pets look great after their appointment. The groomer did a fantastic job.

Very kind, positive people! The training is mainly clicker based with a lot of positive…read morereinforcement. These guys really care about the doggos, you can tell! Highly recommend for those looking to create a better bond with your puppy and teach them some cool tricks :)

The Better Companion is a great place for doggy daycare and for play dates. They have a comfortable…read moreindoors play area and large fenced in area for outdoors play time. Afford and the leaders are great with the dogs. My family's dogs have come to TBC since they were 10 weeks old and can guarantee they are great with other dogs and people (especially kids!) because of the great people at TBC. I have not taken part in the training but there are awards covering the every wall. Has to be a sign of success. ;)

I 100% recommend this woman, her set up is in need of some help, but her services and quality of…read morecare she put into my VERY EMOTIONAL little pomeranian mix was incredible. Honestly. Give her a try.

The facility wasn't the best definitely in desperate need of new equipment but the people and the…read morequality of the work were awesome exactly what I needed for my golden retriever

I called on Ellis because my two small boy dogs were peeing all over the house…read more Ellis offered information on how my dogs interacted with each other and insight in to ways to change the dynamics of the household. His presence alone made a huge difference in the dogs. Ellis gave me the skills to address the peeing as well as other behavior concerns. He has been a huge help!

From the owner: Dog training, service dog training, obedience training, rehabilitation. Canine Psychological…read moreConsulting works privately with you to create effective positive training solutions for you and your dog.

I was looking for last minute boarding and heard good things about the place so I scheduled a meet…read more& greet. First of all, the paperwork is 8 pages per dog...I don't even fill out vet paperwork that long. Secondly, they have a 3 step long process "to be accepted" to board with them, so if you work full time- good luck. During this meet & greet, I was spoken to (or lectured) like a 12 year old by the owner, Tim, regarding my dog's separation anxiety while separated from the my other dog in the car. I was also swiftly lectured about both the vet's and my decision to wait a little longer to neuter our 8mo old puppy. Overall did not appreciate the interrogation style this owner took with me. I doubt he would have taken this aggressive and lecturing tone with my husband, but we'll never know because he was so rude and dismissive of me. Though I do not doubt his plethora of knowledge about dogs, but what he has in knowledge he lacks in people skills.

If I could give it ten stars I would! They are so great…read morewith my temperamental dog. He loves spending time at Home Away from Home rather just for a day visit or over nights. They are also the only place that my Tucker will allow to trim his nails. Best staff ever! Best owners ever!