Had many years of great service and maintenance unfortunately they decided not to service my area…read moreanymore and stopped with no notice. Jacob who actually did our weekly maintenance was/is outstanding.

The appointment was quickly acknowledged and scheduled. Derrick showed up and was very…read moreknowledgeable about the pool and equipment. He solved the problem and was very reasonable. I used him 5 yrs ago and just recently. He fixed the problem this most recent service request within 5 minutes and did not charge me. I am so thankful for a honest person who is also a Christian. Thank you Derrick!

Excellent customer service, great pool cleaning business, affordable pricing, and well-managed…read morepool. Thank you!

I called Adam out of the blue in desperation after calling 7 or 8 other companies. No one could or…read morewould come and look at my pool. I am not at the house as I moved out of the area and could not do anything myself in person. Adam very kindly chose to go out of his service area (on his day off, no less) to help me in a stressful situation. He performed the services, reassuring me and the future owners that everything was working like it should. He also helped my friend who is watching the house to perform maintenance so we don't have further issues. His prices are fair and he did not take advantage in a difficult situation. He is honest and will do what he says. Adam is the kind of person we as homeowners need working in the service industry. I would recommend him in a second!

Crystal Water pools did an amazing job! My backyard looks like an oasis. This company was reliable…read moreand professional!

Provided excellent services in installing new tile and replastering our in ground pool. Responsive…read moreto all needs. Work crews were professional, thorough and cleaned worksite.

I will say that he is knowledgable about pool maintenance and pool equipment. What he doesn't seem…read moreto appreciate is that homeowners have budgets and that we need some idea of the costs associated with home maintenance costs; including maintaining a pool. He thinks that he should not be questioned about his billing practices and believes that you should pay whatever number he comes up with without question. Simply telling a customer that chemical prices fluctuate, and pay whatever I say, is untenable. I also didn't appreciate him trying to goad me into a discussion about politics by saying more than once: "the price of chemicals have gone up since Biden became President." Just tell me how much it will cost to clear my pool, I'm not interested in your political views! He will never tell you how much you can expect to pay per month, only give you some a wide "possible" price range. Also, his utter arrogance was also a turn off. When I said he was too expensive or that questioned the basis for his exorbitant billing practices, he arrogantly told me that: "You want the best services for the cheapest price. And it just doesn't exist. You will always get what you pay for." In other words, if I don't use him and pay his unsubstantiated costs, I will not find other quality pool maintenance service providers. Finally, I offered to pay for July ($500!!!!), but not after, and then he immediately dropped me as a customer and charged me $274 for 1 visit; and my pool still had dirt on the bottom of it. Be careful in dealing with him, his knowledge of pools and pool equipment will distract you from his unqualified and unsubstantiated billing practices. I know he'll get on here an attack everything I've said, further showing his arrogance and inability to listen to customer concerns. Fortunately, I've kept all of the text messages between us as proof of what I've said.

I am more than pleased with above and beyond pool services. The owner is highly responsive,…read morefriendly, professional, and a good communicator. Regarding the pool, he brought it back to life and addressed all issues on the first visit. Give them a call if you need help and tell them JP sent you.

Blue Diamond is always super honest and they have a high quality of work, on top of being very…read moreresponsive and reactive to our requests. They strike a rare balance of good value and high quality. Highly recommend.

In October and November we had Blue Diamond Pools do a major upgrade/repair to our 21 year old…read morepool. I could not have asked for or found a more competent or knowledgeable team for our needs! For our entire project and at each stage either Brandon or Kim, or both, were onsite almost every day as the different sub-contractors worked on and completed each step. They were on top of everything, and were gracious when we asked to add something or make changes that were important to us, even if it wasn't important to them. We also added some concrete decking and drains to make things more pleasant and roomy for us. We were happy with the cost as well. Not only is Blue Diamond Pools a great pool contractor, but Brandon and Kim are fantastic people and owners. There is no one else I would call for my pool needs. Thank you guys for your outstanding work!

Be careful.. My experience with Rivermist has been really negative. They didn't build level or to…read morethe right depth. And now my brand new pool has cracks in it. I've been told the cracks are only superficial and not to worry about it but I had my last pool for 10 years and it never had a crack. In my opinion, Rivermist didn't keep their schedule or their word. Personally, I could never recommend them.

Be careful. River Mist built us a pool that was neither level nor proper depth, and missing an…read moreumbrella anchor. Then they demanded their final payment. Then they called us liars. now they are threatening to put a lien our home. I can document every assertion made in this post. We contracted with River Mist Pools because even though they were higher, they were very nice folks with a stellar reputation. We could live with the fact that they took literally twice as long to build our pool than the timeline they presented to us because we know that this is construction during the summertime in Texas and things happen. However, at the end of the process, our beautiful pool was about tree inches too shallow (it's supposed to be 5 feet deep) and it was quite unlevel. I want to make clear that the very first time River Mist filled the pool, both my family and the River Mist guys recognized that the pool was not level. They immediately agreed to repair the pool and we all decided to do the repair the following spring to give the pool more time to settle. The repair was supposed to take two weeks but instead took five. They finished and re-filled the pool in May (again no issue there...I understand). But then River Mist began demanding their money. I offered to pay River Mist 5K of the remaining 10k but I wanted to hold the other 5k until I consulted with an attorney about my position in this matter (which I'm in the process of now). My feeling is that since I didn't get exactly what I contracted for why should I have to pay full price. . I've already paid 108K. Am I entitled to a discount on the remaining 10k? This is where the issue stands now. If I could go back in time, I would choose a different pool builder. Nice folks but...

Well my pool is done and I love it. When designing the pool I was given so many options and a lot…read moreof help that I definitely needed. They have a whole team of people to help you. When we first started the project I was asked to download there builder application. I was able to get a hold of anybody I wanted to in the company by just placing a check mark by their name or Department. This company is like family to me now. What a great crew.

great communication, fair prices, impeccable support. 100% happy customer here.read more

I needed a new pool pump and was having trouble finding a suitable replacement. I have dealt with…read moreCody twice this week. Both times he was courteous and professional. He spent 30 minutes researching information online to try and find a suitable pump for me. What impressed me the most was that when I began asking questions about pool pump specifics that he couldn't quite answer, rather that try to BS me, he referred me to Billy at a nearby Leslie's in Mansfield, TX. I went to the Mansfield store and found what I needed. Thanks Cody!

I normally don't leave negative reviews but this really got on my nerves…read more.. I went to this location at lunchtime to pick up an O-ring. So did no less than eight other people who walked up to the doors only to find them locked. I know this because I sat in my car watching & waiting for someone to return. After having driven all the way here only to find the store closed when it is supposed to be open is extremely irritating. No sign or note posted to explain reason for closure.

As a retired person on fixed income I appreciate their fair pricing that we received for a…read morewaterfall pump replacement. But more than that Paul was very polite and took the time to discuss options and installation issues. Our original in-ground pool installer has changed owners and fallen down in service while raising prices over the past few years. Because of this we looked at Fort Worth pool repair services on Yelp. All in all, we are very appreciative of the work Blue Impressions did here in the Fort Worth area and we recommend them to anyone. The quality was great and pricing was exceptional. Thank you Mr. Paul.

Thoughtful and caring staff serviced my pool equipment and educated me greatly after asking a ton…read moreof questions. Great value for weekly service, our acid wash, and equipment repairs. Very affordable compared to doing it on my own or other services in my area and especially other companies in surrounding areas. Thank you!

Thank you Midlo Contracting . We are so pleased with this company from start to finish!…read more Mike came out and worked up an estimate for a carport that we have been wanting built for years . Mike was prompt with working up a plan for what we wanted and the price was reasonable ! His team that did the work were incredible! They showed up when they said they would every time rain or shine and I'm not kidding! They worked nonstop and were so meticulous as they worked completing the job in the time we were told. I've never had workman come on time hardly ever but these guys are top notch! Also Mike was hands on and answered any questions I had in a very timely manor! We highly recommend Mike Hamden and his team! A++++++

Called in for an estimate. A female arrived who appeared new in her role (which is okay), had…read moredifficulty measuring the rooms and I never received an estimate. Unfortunately I cannot speak on the actual work just the lack of customer service. Had I been provided with follow up/good quality work I could have advocated for them to be on my employers preferred vendor list. Nonetheless I'll keep searching....