What an awesome place! The lady at the desk (Tina) was super nice and personable. They had an…read moreawesome selection of glasses and great prices. I'm very happy with my glasses and the service I received! (The place was also super clean )

Just one and done. You get what you pay for. By far the worst lenses I have ever owned.Dealing with…read morethe owner is like listening to hawking at a carnival

We had been seeing the same eye doctor for years. When we moved to southern RI from the MA line, we…read morekept driving up to see our other doctor which over time became an 'outing' as we had no other reason to be in that area. When Hazel Eye Center opened up we made the switch. First, the facility is bright and open with a few seats in a waiting area and a wall of eye glass frames. The staff here are very friendly. On our first visit we filled out the necessary information on a tablet and received a very thorough examination. My spouse and I went into the exam room together and took turns in the chair. Dr. Hazelton is very friendly and we actually enjoyed the exam. She recommended a new contact lens for me and gave a sample to try. They work well and I am happy with them. She also updated my eye glasses prescription and I purchased a new set of frames and lenses through her. They are not cheap, but as they are a designer label, they wouldn't be and my lenses are always expensive based on my prescription. This is not a surprise cost and I really like the frames. Dr. Hazelton took time to personally help me find frames I would be happy with after I told her I felt pressured into the old pair and never like the way I look in them. We have called them with questions and stopped in to pick up orders and the staff have always been friendly and helpful. They are a small business and sometimes we have to leave a message or wait for staff to come out of the exam room which we understand and don't mind. We are happy with our change of eye doctor. There is plenty of parking in front of and to the side of their office. They are located right where Bald Hill road turns into Quaker lane across from the Stop & Shop/Cowesett Corners Shopping Center. If coming from the south, you will drive past the building, turn left at the court house then left again and come up Quaker Lane to access the parking lot.

We've been going to an eye doctor in Coventry for the past 20 years and many things have changed…read moreand after moving to Warwick we decided to search the net for a place nearby. Hazel Eyes stood out and with it only a mile away we made 2 appointments being a half an hour apart. It was easy to find on Quaker Lane across the street from the new Job Lot near Stop and Shop. Parking was very good with handicap access right at the entrance. When we walked in the place smelled great and is very clean and well organized. We sat in the waiting area for 2 minutes and were greeted by a young lady who asked us a few questions adding info into a tablet. We went back to the waiting area to complete a few more questions on our own with the tablet that was easy to use. Before seeing the Dr. her assistant was thorough completing a few tests on our eyes. When meeting Dr Hazelton she was very pleasant and professional explaining everything in detail and it was a great relief when the Dr. Inserted small plugs into the corners of my eyes to stop the dry eye problem I've had for some time. After the exam the Dr. took me to the eye glass area helping me choose my frame. To finish the process I was seated at a table and assisted by a courteous guy who helped with the finishing touches completing everything with payment and when to expect the glasses in. Overall we were very pleased from start to finish. It was a comfortable experience and we never felt rushed. I'm looking forward for the new glasses to come in and we are both very pleased we chose Hazel Eyes as our new go to spot. Thank you Hazel Eyes for being nearby.

2:30 appointment, they close at 5 and failed to call in my script 2 and a half hours to make a…read morephone call to call it in and failed to call my pharmacy and now I must wait as the infection in my eye grow worse over night. I'm livid.

When I went to get my new lenses they SNAPPED my daughters glasses. She was very upset and was told…read moreto glue them at home while we wait for the new pair. She had to go to school without being able to see! It took them over a week to get her new glasses.

I placed an order for contact lenses at the Warwick Office. After a month went by and I hadn't…read morereceived them I called the office and they assured me they would look into it and get back to me the same day. Than did not happen. I called back the next day and was told they cannot order contacts for someone who is not one of their patients. (This was not relayed to me when I placed the order and no one thought to inform me of that over the next month!!) After getting disconnected with the Warwick office where I called to speak to a manager, I was disconnected, and no one answered the phone when I called back. Finally after reaching the manager at the Woonsocket Office, I was assured the order was just placed and I would receive the contact lenses in five days. I am now waiting.......

I didn't have to wait forever to schedule my appointment and the front desk gal was fantastic in…read morehelping me confirm my insurance coverage. The exam was also fantastic and the eye doctor explained a lot, which I love. It took about a week for my glasses to come in and I love them! Driving home was a dream because I can clearly. So happy!

Best place for eye glasses I have ever been. The owner, Anthony, has tremendous knowledge about eye…read moreglasses and provides his full attention throughout the whole process. If you want unbeatable service, selection and care The Novel Eye is the place for you. Highly recommend!

Such an impressive selection of funky eyeglasses that you won't find in a box store. The owner is…read morepatient, knowledgeable, and competent. Although I didn't find my perfect glasses (I'm more of a vintage blingy style myself, I will be having this shop fill ths lenses because of how much I trust him.

Person that helped us was great. Selection of designer frames is extensive. Place is clean and well…read moreorganized.

Extremely Disappointed with LensCrafters - Misleading and Poor Service!…read more I'm extremely disappointed with my experience at LensCrafters in Warwick Mall, Rhode Island. First, they gave me the wrong size frame, and I had to replace it. When placing the order for the correct size, I made it very clear that I was leaving Rhode Island in two weeks and wouldn't be coming back. They assured me the glasses would be ready in 10 days, saying that was the "worst-case scenario." It's now well past that, and they still have no idea when my frames will be delivered to the store (they say they can't track when they will be delivered). The lack of communication has been frustrating, with no clear answers or updates. While delays happen, being promised a specific timeframe under important circumstances and then being left in the dark is unacceptable. I expected much better from a large company like LensCrafters. If you're on any sort of schedule or want reliable customer service, I strongly suggest going elsewhere. I do not recommend doing business with this store. Period! Update: The glasses finally arrived at my house via UPS a couple of days ago (after a month) and guess what? They are defective (the right hinge is loose and crocked). I went to LensCrafters in my area to get service (as I was promised I could get service at any LensCrafters in the US), and they told me the glasses are unfixable and not in stock! What a shame--expensive Persol eyeglasses from a company that considers itself "premium." Waste of time, money and energy for nothing. Stay away from Luxottica scam!

My hubby, daughter and I have been going here for many years. I was never super impressed with the…read more2. Drs I'd seen but my set two visits I had Dr Young. What a patient, compassionate dr! She never makes the visit feel rushed, she listens, explains and answers questions thoroughly. I could go on and on about Dr Young. The staff in the front- are awesome. Eric the Manager is super fun but also great at his job. All the ladies in the front are helpful, friendly and kind. I had to ask a question about not having my hubby's HSA card on me just the numbers and both girls were awesome about it! I'm warm and fuzzy and I need and like warm and fuzzy and I got just that here! Thank you to a great team

My first time here today,they were all fantastic , I got the eye exam , and the dr was great…read moreexplained everything to me ,and went and chose some glasses ,paid ,and I was done,took about a hour ,will definitely be back

Dr. Amy Falk is one of the best eye doctors I've experienced. She is very professional,…read moreknowledgeable, kind, very nice and personable. I had an outstanding, personalized, thorough eye exams with attention to my needs. All the the team was very helpful as well. Nice office, great technology, at a good location. Excellent staff. Everything wonderful A to Z. Thank you for all Dr. Falk, and for my accurate results to get my progressive glasses done properly. I am glad I don't have to look for another eye doctor anymore. For sure I will be back!

Awesome. Friendly, personable, and professional. Really couldn't ask for much more than that…read more Explained things thoroughly as the exam was conducted, and just an overall delight. Won't hesitate to come back and recommend.

My eye doctor is amazing but their eye glasses are over priced! Better off purchasing from Warby…read moreClarke.

Fine. Did i good job with the lenses and I got them in 9 days, which included Christmas. However,…read morethey were not cheap. Selection of frames is not huge.

Front Desk people aren't nice and friendly. I was over charged 3 years in a row for my glasses. I…read morebought glasses that were 100% covered by insurance and 3 years straight they called or when I went to pick the glasses up, they wanted to charge me. I finally started buying my glasses elsewhere.

I went in for my annual eye appointement in January of 2023. I made my appointment over the phone…read morein December because they were highly reccommneded. When I arrived, I filled out my paperwork and was in the room for my appointment on time. It took about a half hour. All of the staff were polite and I was very pleased with my first appointment here.