We had been seeing the same eye doctor for years. When we moved to southern RI from the MA line, we…read morekept driving up to see our other doctor which over time became an 'outing' as we had no other reason to be in that area. When Hazel Eye Center opened up we made the switch. First, the facility is bright and open with a few seats in a waiting area and a wall of eye glass frames. The staff here are very friendly. On our first visit we filled out the necessary information on a tablet and received a very thorough examination. My spouse and I went into the exam room together and took turns in the chair. Dr. Hazelton is very friendly and we actually enjoyed the exam. She recommended a new contact lens for me and gave a sample to try. They work well and I am happy with them. She also updated my eye glasses prescription and I purchased a new set of frames and lenses through her. They are not cheap, but as they are a designer label, they wouldn't be and my lenses are always expensive based on my prescription. This is not a surprise cost and I really like the frames. Dr. Hazelton took time to personally help me find frames I would be happy with after I told her I felt pressured into the old pair and never like the way I look in them. We have called them with questions and stopped in to pick up orders and the staff have always been friendly and helpful. They are a small business and sometimes we have to leave a message or wait for staff to come out of the exam room which we understand and don't mind. We are happy with our change of eye doctor. There is plenty of parking in front of and to the side of their office. They are located right where Bald Hill road turns into Quaker lane across from the Stop & Shop/Cowesett Corners Shopping Center. If coming from the south, you will drive past the building, turn left at the court house then left again and come up Quaker Lane to access the parking lot.

I had a very disappointing experience. The staff was polite, but pricing was much higher than…read moreexpected. They do not tell you prior that they charge for pictures of your eyes. A co-pay of over $120 is ridiculous for an eye apt. Then make you feel like crap for questioning it. Find another place!!!

2:30 appointment, they close at 5 and failed to call in my script 2 and a half hours to make a…read morephone call to call it in and failed to call my pharmacy and now I must wait as the infection in my eye grow worse over night. I'm livid.

When I went to get my new lenses they SNAPPED my daughters glasses. She was very upset and was told…read moreto glue them at home while we wait for the new pair. She had to go to school without being able to see! It took them over a week to get her new glasses.

I placed an order for contact lenses at the Warwick Office. After a month went by and I hadn't…read morereceived them I called the office and they assured me they would look into it and get back to me the same day. Than did not happen. I called back the next day and was told they cannot order contacts for someone who is not one of their patients. (This was not relayed to me when I placed the order and no one thought to inform me of that over the next month!!) After getting disconnected with the Warwick office where I called to speak to a manager, I was disconnected, and no one answered the phone when I called back. Finally after reaching the manager at the Woonsocket Office, I was assured the order was just placed and I would receive the contact lenses in five days. I am now waiting.......

I didn't have to wait forever to schedule my appointment and the front desk gal was fantastic in…read morehelping me confirm my insurance coverage. The exam was also fantastic and the eye doctor explained a lot, which I love. It took about a week for my glasses to come in and I love them! Driving home was a dream because I can clearly. So happy!

Such an impressive selection of funky eyeglasses that you won't find in a box store. The owner is…read morepatient, knowledgeable, and competent. Although I didn't find my perfect glasses (I'm more of a vintage blingy style myself, I will be having this shop fill ths lenses because of how much I trust him.

Best place for eye glasses I have ever been. The owner, Anthony, has tremendous knowledge about eye…read moreglasses and provides his full attention throughout the whole process. If you want unbeatable service, selection and care The Novel Eye is the place for you. Highly recommend!

They have a really great selection of glasses and the store is really clean. The prices are really…read moreexpensive so definitely need to wait for a sale. I got 3 new pairs of glasses on sale last year and the nicest woman helped me. When I went back to get the glasses fitted, the young man that helped to fit them on my face was also nice but he didn't do a good job. I came back a week later and one of the woman working was not friendly at all, borderline rude. So I left and went to another LensCrafters to get the glasses fitted. I almost didn't come back to this LensCrafters when I was getting prescription sunglasses but it was just more convenient. The rude lady was working that day and I just avoided her until someone else helped. I'd give this location 3.5 stars but rounding up to 4.

We have been to this store a few times and it does not disappoint. The selection is wide and…read morevaried. They carry most designer frames at reasonable prices. Service is prompt and glasses are usually ready in a week. The warranty is also good and you can return your glasses in 30 days. I've always been happy with my selection.

My hubby, daughter and I have been going here for many years. I was never super impressed with the…read more2. Drs I'd seen but my set two visits I had Dr Young. What a patient, compassionate dr! She never makes the visit feel rushed, she listens, explains and answers questions thoroughly. I could go on and on about Dr Young. The staff in the front- are awesome. Eric the Manager is super fun but also great at his job. All the ladies in the front are helpful, friendly and kind. I had to ask a question about not having my hubby's HSA card on me just the numbers and both girls were awesome about it! I'm warm and fuzzy and I need and like warm and fuzzy and I got just that here! Thank you to a great team

My first time here today,they were all fantastic , I got the eye exam , and the dr was great…read moreexplained everything to me ,and went and chose some glasses ,paid ,and I was done,took about a hour ,will definitely be back

Dr. Amy Falk is one of the best eye doctors I've experienced. She is very professional,…read moreknowledgeable, kind, very nice and personable. I had an outstanding, personalized, thorough eye exams with attention to my needs. All the the team was very helpful as well. Nice office, great technology, at a good location. Excellent staff. Everything wonderful A to Z. Thank you for all Dr. Falk, and for my accurate results to get my progressive glasses done properly. I am glad I don't have to look for another eye doctor anymore. For sure I will be back!

Awesome. Friendly, personable, and professional. Really couldn't ask for much more than that…read more Explained things thoroughly as the exam was conducted, and just an overall delight. Won't hesitate to come back and recommend.

My eye doctor is amazing but their eye glasses are over priced! Better off purchasing from Warby…read moreClarke.

Fine. Did i good job with the lenses and I got them in 9 days, which included Christmas. However,…read morethey were not cheap. Selection of frames is not huge.