I purchased a vehicle from this dealership in October 2025, and the check engine light has been on…read moresince very shortly after I drove out of the dealership the same day!!!. I reported the issue immediately and made numerous attempts over several months to get it addressed. The assigned sales representative repeatedly failed to answer calls or emails. When I showed up in person, I was given a different phone number and told the original number no longer worked,that number later also became unreachable. Despite continued efforts to resolve this, I was eventually told there was "nothing the dealership can do" and that I would need to go through the warranty company, even though the issue existed since purchase. Communication has been extremely poor, and there has been no clear effort to resolve an issue that should have been addressed promptly. This has been a very frustrating experience, and I would advise others to be cautious and ensure all issues are fully resolved before purchasing. I DO NOT RECOMMEND!!!

I had an amazing experience with this dealership! I came in honestly unsure if I would even get…read moreapproved because my credit situation isn't the best, but they truly went above and beyond to make it happen. The team was patient, professional, and never made me feel judged or uncomfortable about my situation. They worked hard to find me a financing option that fit my budget, explained everything clearly, and made the entire process smooth and stress-free. I drove off in a car , and I'm so grateful for their dedication and support. If you're dealing with challenging credit and feel discouraged, don't hesitate to come here--they really care and will do everything they can to help you get on the road. Highly recommend! Thanks Ismael and Easterns

I had never heard of these people until today when I received a letter from them stating I had…read moreapplied for a loan...hmmm, really? Unfortunately for them, I never applied for anything from them nor did I authorize them to access any of my personal information as I previously stated, I didn't know they existed...a warning to anyone considering actually doing business with them, because it's just sloppy and illegal...

Worst loan company to deal with. Edie is untrained. Edie needs training in the loan application…read moreprocess. She is very rude and disrespectful to customers. Edie is not a good representation of Mariner Finance. She consistently made mistakes during the application process retrieving needed documentation. During the loan approval process she had to go in several times to correct mistakes that she admitted to making. Edie and Ryan also lied about when the funds would be available in my account. Four business days later the money is STILL not in my account. If you must use Mariner Finance do NOT use the Bel Air Md branch. Go to Lendmark instead.

THIS IS NOT A BANK - It is an ATM with PNC staff on site to open new accounts. Quite literally it…read moreis a bank with no money - they could not cash a check. Time for me to close my PNC accounts....

Lawsuit is needed against this company. Their business practices are completely unethical. Check…read moreout the reviews of their clients. It's not a pretty picture. My car was run into by one of their clients back in July and they have essentially ignored me while I've been without a car. They shrug their shoulders, ignore your calls, lie to you about what is actually happening and dismiss you while your bills accumulate and you still have to find ways to work. It's absolutely unacceptable service. I've never dealt with ANY company this pathetic. I wouldn't recommend this insurance company to my worst enemy's dog. How this is legal I have no clue. But it's time for legal action.

So my car was stolen on 10/31 , recovered on 11/2 , right front tire was popped front rims bent ,…read morefront end of the vehicle was crashed, amongst other damage ! $8k in work paid by the insurance company , some of the work included , new rack and pinion , new tires , rims , front end alignment & much much more! 1 month worth of work. So the next day after i pick up my car, I notice a noise in the RIGHT front end, clicking , screeching So I call Marlene and tell her, she says bring the car back in , but before 8am so Harvey has time to test drive the car. Well that was impossible because my only day off was Sunday, mind you I just started a new job 2 weeks prior because I lost mine when the car got stolen because I couldn't make it to work for 3 days . I made them aware of this also. Finally I'm off of work for week, but Dp was Harvey, I was told to bring the car back when he got out of surgery. All along the noise in the right end is worse the suspension is feeling awful. Welp ! I just took my car back over when I could , months later, but I wasn't waiting for the 8am requirement any longer ! Immediately Harvey looks at the car & says, "this car is out of alignment, it was perfect when it left like it was MY fault! Gives me a loaner and hits me with a $1700 estimate! None of the work had anything to do with the noise in the front end! So ask about the noise, he said t,"the ball joints are dry, I'll grease them when If you get the other work done here. and he was gonna throw the alignment in too. Bless his heart ! He was gonna do me a solid! So i said "nah I'll park it , when my taxes come back I'll bring it in" i had no intentions! So i parked my car, then Covid happened! During that time we did all the work he was going to charge $1700 for for less than $700 ! Except the ball joint lube! I take the car to 4 mechanics, all of them insisting that it unethical to align a car with bad ball joints, the ball joints were damaged upon collision especially if they had to replace the rack , tires and rims! They all four assured me it is against manufacturers recommendation to lube those ball joints, if they are dry , they are bad! Replacing a rack on a car with front end collision and 93k miles and not replacing the ball joints is why it's out of alignment!! They all four said , " the car shouldn't be on the road and he knew it! Even after he was going to get rid of the noise with grease but not the problem, align the car again, wait for me to bring it back out of alignment and nail me to have the ball joints replaced! But hey , he wasn't gonna charge me to rig my ball joints and align my car knowing it wouldn't remain aligned in the first place! So here it is 7 months later .....that little noise that just needed some grease has caused a domino effect f issues with my front end! Don't bother coming here! They are blood suckers!

So I'm back! Doing business with CARBIZ again This is the Best place to buy a vehicle !!!…read moreI have never had a bad experience here and I have done so much business here. I would say make your dreams come true and buy your next vehicle here at Carbiz. They make your dreams come true without emptying your pockets!!! Love Carbiz