We sold our 2016 Tesla sedan here, and they gave us a good price, and we're easy to work with…read more We didn't up for the white Corvette shown in the picture. We did sell on the Tesla S also show. Who knew that they would buy a Tesla!

My son bough a car here 2 weeks ago they gave it to him a week after because they where workin…read moreon tires he got it Friday night if broke down on Tuesday they took the car and still have it today Saturday 3/21/2026 staff won't return calls Because their busy ripping other people off . On Monday we will call the financial institution and legal advice, my son has no car using uber an they did take $ 2,500 dl down payment this is a very bad experience. For a young first time buyer , if I can give you 0 Stars I would and if I could sue everyone I would too speccially the sales person and the manager spoke with them both clowns manager Excuse himself by saying he wasn't aware , Burger King former employees

I wanted to buy a Certified Pre-Owned (CPO) 4Runner. I live in the greater Boise, ID, area and was…read morenot able to find what I wanted: blue exterior and beige interior. I found what I wanted, a 2023 Premium 4Runner in my preferred colors. The car was priced competitively and only had 30K miles. However, the car was at Mountain States Toyota (MST) in Denver. I read the reviews of MST, which are overwhelmingly positive. A sales agent named Jake was mentioned a few times. I called and spoke to Jake. He was very appreciative that I sought him out. The price was fixed; I needed him to help me inspect the car prior to deciding whether to purchase it. Jake told me that prior to going into sales, he had been an auto mechanic for fifteen years. He volunteered to do a FaceTime inspection for me, as well as a remote test drive. That sounded like a good idea. We met over FaceTime and he took me through the inspection. He even showed me the brake lining, the suspension, the undercarriage, the differential, the oil pan, and the engine. He reassured me that everything looked great. When I asked if there were any exterior blemishes, he said that the car looked great. The next day, I was ready to buy the car. Jake informed me that there was a person enroute to look at it, and that person had priority. I understood. Later, he called to tell me that, unfortunately, the car was being purchased. I told him that I understood and thanked him for his time and effort. A little while after that, he texted me that the deal fell through and to contact him immediately. I did and he said that the car was essentially mine. I thanked him. He said that his sales manager, Patrick, would send me a link to put down a deposit to reserve the car. At one point, Jake suggested wiring the total cost of the vehicle as a deposit. I balked at that. Up until this point there had been no pressure on me to move forward. Once it came time to reserve the vehicle, I started to feel pressure. Maybe it was necessary, maybe not. However, as I was waiting for the deposit link, Patrick then informed me that, as he was going to retrieve the keys to the vehicle in order to take it off the market, someone else came in and was taking the car for a test drive. Again, I was told that this customer had priority over me. I began to feel some frustration. Patrick then texted to say that the customer moved on and the vehicle was now mine to reserve. I did end up sending a reasonable deposit to the dealership. I made last minute arrangements to fly out the Saturday after the Thursday afternoon when we were initializing the purchase so I could complete the paper work, intending to drive the car back home. When I arrived at the dealership, Jake took me out to get my first in-person look at the car. To my dismay, I immediately noticed a significant scrape, about 6 inches long, at the bottom of the driver's side door. There were a few other small scratches, but nothing major. The interior looked very nice. At first Jake told me that he had not noticed the scrape. Later, he said that, on the MST lot, this kind of damage was not considered significant. So, which was it, he had not noticed it or he noticed it and decided it was not significant? It was at this point that I felt misled by Jake. Jake had the car buffed out by his technicians, and, to be fair, it did look better than before, though still noticeable. When I again expressed my disappointment at the scrape not being disclosed before I flew down, Jake left, ostensibly to ask Patrick if there was anything they could do to make it right. Next thing I know, Patrick is there to seal the deal. Standard car buying experience: sales agent passes the customer off to the sales manager. They threw in a cargo net and cargo security cover, which I appreciated. Ultimately, I liked the car and the price, and completed the purchase. My advice to Jake is that he be completely transparent about the vehicle up front and let the customer decide what's important. My otherwise good experience was somewhat tainted discovering the scrape upon arrival.

Ethan Nyguen was the best. We did the calculations and this dealership saved us $7000 compared to…read moreanother dealership - between trade ins & the cost of the car. Communication was transparent, we didn't need an appointment, and the process made us feel good about our purchase.

My husband had me bring our vehicle in and James was the one to help us. I'm lost when it comes to…read morecars and he explained everything to me in terms I could understand and was very knowledgeable. Usually taking our car in has me stressed and nervous but he made the process easy and I left with a smile on my face and a clean car! We will be going to him every time in the future, thank you James!

We brought our Jeep Wrangler to Larry Miller Jeep after it failed Colorado emissions testing…read more Colorado Air Care clearly identified the issue and even referenced a service bulletin that explains both the cause and the resolution. Despite that, after 10 days in the service department, the issue is still not resolved. Even more frustrating has been the lack of communication. I have called multiple times for updates and received no responses. At this point, the experience feels less like a delay and more like indifference. It brings to mind the Seinfeld quote, "We don't care, and it shows." Unfortunately, that sums up how this service department operates. This has been a disappointing experience from start to finish, and I would not recommend Larry Miller Jeep's service department based on our experience.

I found a great vehicle online, the next day I was test driving it on my lunch break and the…read morefollowing day I was purchasing! Caynan has been so helpful answering all of my questions and helping me over the phone as it's been difficult with my schedule to meet in person. He made this transaction super easy and seamless and made me feel confident in my purchase! Thank you so much, Caynan! Miguel was also super helpful with the financing portion and got me where I wanted to be!

I would highly recommend speaking with Marisol Sanchez, she's a remarkable saleswomen. She helped…read moreme & my father purchase a 2017 Hyundai Elantra when we walked in without an appointment, though the car did have an issue with the crankshaft the second day of owning it; she assisted me & my father with getting it fixed up! She's incredible at making the long process of buying a car super fun & is extremely informative when a question was asked. She was extremely kind & is bilingual so she can assist her Spanish speaking clients. Thank you Marisol!

10/10 - Everything about this experience was great! Would absolutely recommend! Everyone was so…read morekind, and helpful and didn't give me any BS. It was the best experience buying a car.

Hands down, without a doubt, the best car buying experience ever! Just found my elderly mom the…read moreperfect car for her. Dani and the entire office went above and beyond to make the experience extremely easy. Highly recommend & Dani, thank you from the bottom of our hearts. You were an angel!

Talia was amazing. I had such a wonderful experience with her! She was quick to answer my questions…read moreand responded quickly to calls and text messages. Great service! Highly recommended if you're looking for your next vehicle. Ask for Talia!

Great Experience! I personally never heard of this place…read moreuntil I walked in the lot. I found the exact vehicle I have been looking for for years. The place is so unbelievably clean. If you're looking for a unique ride for your next vehicle start here. Save your time going elsewhere. Gabe and Stefan were absolutely fantastic! I'll recommend anyone I know to buy their vehicles here.

We came back from West Virginia to buy a second car from Mark McCoy. Ask for him by name. He is a…read moredelight to work with. He is professional , knowledgeable and made our car buying experience enjoyable and pleasant.

I recently bought a car here, about a month ago. 1. I had an…read moreappointment with my salesman to go in and look at and test drive the car I wanted to buy . my appointment was verified through there system. so I go and he had the day off. weird right? but all in all not a big deal. 2. I bought a 2020 Altima and after a week or two the whole front bumper cover was coming off . now in fairness some bolts could've vibrated off leaving only plastic clips holding it on and a speed bump or maybe a pothole or even dip while I was driving might have broken some clips. Now enterprise brags about their inspections on their vehicles. I feel that this should have been discovered during an inspection. this was serious and could've been worse , I went and bought the bolts and clips and re-attached the plastic bumper cover. I figured that some of this could've been partly to circumstances that they couldn't control. 3. I started having problems with the battery don't forget that I've only had this car for a couple weeks. after several days of emailing my salesperson he got back to me and offered to get me a new battery from Firestone, also important to know I've now started missing work because the 2020 Nissan I just bought won't start. So I take the battery out and go to Firestone . I was told all I needed was the vin and the battery of course that wasn't the case. come to find out I need someone else who has a credit card and I'm told that he is always super busy and that it could take 4 to 6 hours before a return call. yes I know my emergency isn't necessarily yours I get it but I tell you I never once have felt like this was any kind of a partnership, the whole experience with enterprise made me feel like I should be honored by their willingness to sell lowly me their car. none of these things alone would have prompted me to warn you about this kinda crappy experience. maybe not even all of them together. What I do take exception to is the slow and unconcerned responses to my emails for help with these issues and the missing of work . a few asides. I email because I'm a bit hard of hearing. Also they give a 1 year 12 thousand mile warranty and I bought a 48 thousand mile warranty, and I know batteries are a wear item.

Got my first car from here in June 2025 and I got a nearly brand new vehicle with a warranty that…read moregets me where I need to go with confidence, Being a new owner of a vehicle is nerve wracking and these guys set me up for success thanks to everyone here and Isaiah sales man

Drove 45 minutes for scheduled appointment to do a test drive on vehicle. Spent 15 minutes…read morechecking out the body of the car, the engine, etc. Attempted to start the car, and the battery was dead!!! Complete waist of my morning. I would not recommend this dealership.

Unfortunately, the worst car shopping experience I have ever had due to customer service. To make a…read morelong & drawn out story short, I've bullet pointed the prominent contributions to my experience: Ordered a Mazda CX-30 to be shipped from Texas. January 15: Spoke with German, who said the vehicle was flagged for repair before shipping (later stated it was a title transfer issue). January 16: Informed reservation would expire the next day; told to schedule an appointment immediately. January 17: Asked about "express pick-up" before seeing or test driving the vehicle (declined). Met Aaron, who became primary salesperson. Test drove vehicle; decided to return Monday to finalize decision. Had to reschedule Monday appointment; Aaron said Saturday would be fine. January 20: Received message that vehicle hold was at 6 of 7 days and an appointment must be scheduled immediately to avoid losing reservation. Scheduled Saturday, 1/24/26 at 3 PM; received confirmation text. January 21 (6:29 PM): Cristiona (Sales Manager) stated appointment was scheduled in error and vehicle would be released unless customer came in that evening. Expressed frustration about lack of clarity regarding 7-day hold policy. Felt pressured to provide documentation to create buyer's order before second appointment. Declined to move forward without planned visit. Saturday Appointment: Noticed full tank showing only "170 miles until empty." Low key fob battery warning. Requested battery replacement and service check for gas gauge. Aaron agreed to replace batteries. Aaron and Cristiona refused service check on gas gauge; stated vehicle would self-adjust and referenced 10-day return policy. Felt pressured to complete purchase. Asked to leave vehicle on lot until partner could pick it up; felt unheard as Cristiona repeatedly focused on reservation expiring. Aaron commented, "I could never do her job," after interaction. Waited for finance processing while Aaron assisted other customers. Completed purchase; vehicle left on lot for later pickup. Vehicle Pickup: Full tank now read "160 miles until empty." Approximately 9 miles into drive home, "Engine Oil Level Low" warning appeared. Researched warning; advised to stop vehicle immediately due to potential low oil pressure. Upon parking at home: oil warning, tire pressure light, and low key fob battery warning all active. Contacted Dean (Sales Manager). Arranged for vehicle to be towed next morning. Service findings: Oil filter and drain plug seal leaking (required replacement). Battery disconnected and instrument cluster reset to correct gas gauge. All tires underinflated. Key fob batteries needed replacement. Frustrated because gas gauge and key battery issues were raised before purchase but not addressed. Requested dealership keep vehicle; planned to return it within return window. Attempted to contact Aaron regarding title assistance; message left on read. January 31: Called twice requesting Aaron; told messages would be relayed. No return call that evening or following business day. February 2: Returned to dealership to complete return agreement. Assisted by Casey. Casey acknowledged experience was not typical but stated he may have responded similarly regarding gas gauge concern. Aaron approached, asked what was wrong. Expressed dissatisfaction and lack of follow-up. Aaron stated he was busy until 9:30 PM Saturday; did not acknowledge lack of Monday follow-up. Observed unprofessional behavior (frustrated gestures, walked back to his desk and frustratingly pushed a chair, walked out of the office for 10 minutes). Overall experience included: Confusion and pressure regarding reservation/hold policy. Dismissal of mechanical concerns prior to purchase. Multiple preventable mechanical issues immediately after purchase. Lack of communication and follow-up from sales staff. Unprofessional conduct from management and sales representative. Result: Returned vehicle and lost trust in dealership due to poor communication, pressure tactics, unresolved mechanical concerns, and lack of accountability.

Went here to look at cars, spent an hour on the lot narrowing down what we wanted to test drive, so…read morethen we went in to ask about a test drive. The guy at the desk put our name in and told us no one was ahead and it would be 5-10 minute wait. We left after 30 minutes of no one coming to assist us. I've had much better customer service at small, local lots.

Truly a pleasure to work with. My daughter needed an inexpensive car to get back and forth to work…read morewith. They showed us the car, told us upfront about the issues they had found and corrected. They have her a prepaid emissions slip and guaranteed that it would pass (it did). They did not pressure us and answered all of our questions. They are a true pleasure to work with and I would highly recommend them.

A couple of months ago I wrote a negative and, in hindsight, an unfair review of this company based…read moreon my initial experience of purchasing a vehicle from them. Shortly after posting the review, I decided to contact the owner, Rich, personally to see if he would be willing to work with me. I found him to be very reasonable. He offered to let me choose a different car or accept a partial refund. I chose the latter. Despite my initially disappointing transaction, I feel Auto Connect and its owner deserves to be recognized for being fair and willing to work with their customers. Thank you!