Welp, I easily placed an order online for my expired tabs. Yes the tabs are ridiculously expensive,…read morewith excessive added fees but that's not in their control. I ran through the door ten minutes before closing and was greeted within 5 minutes. The tabs were ready and off I went. There's plenty of parking and I was shocked there wasn't a line through the door. Lucky me and you for having this license office in the neighborhood.

I came in to transfer my license plate and tags from out of state, and the staff made the whole…read moreprocess really easy. They walked me through everything step by step, told me exactly what I needed, and even wrote it all down for me. Super patient, helpful, and clear the entire time. Really good service and great value for how smooth they made a confusing process.

Very nice and professional staff I got In and out Quickly because I didn't have a long timeread more

I have lived in many states, and have had negative experiences with privatized tag agencies…read moreelsewhere. I was relieved to find this process straightforward and relatively painless. The process here seemed quite effecient. (it is odd that in Washington, the actual state DMV offices do driver licenses, but you have to go to private tag agencies for tags...or tabs...whatever we call them here) Everyone here was friendly. The line was out the door in the a.m. on a Sat., but it moved along pretty quickly. Please do everyone a favor and do as much research as you can before showing up. And just be cool while you wait. Bring your best energy. We're all in this together, people. No joke, there was a guy ahead of me who was selling like 2 boats and a motorcycle the next day ( a Sunday) and he couldn't find the titles...and he was making it their problem. Seriously, dude? Eariler in the week, I called ahead to get an estimate on what I needed to pay. I did as much research online as I could also. A real person answered the phone and gave me a pretty high number. They quoted a vehicle with a higher trim level than mine, just to be on the safe side. If I recall, I kinda got a little prickly on the phone because Washington taxes you on the value of your vehicle (excise tax), even though you paid for it already a long time ago. What the hell? it's basically as sales tax you pay over and over again. Doesn't matter what you call it. Even though I was noticeably irritated, the person at Rainier was cool about it and didn't push back, which is the usual response in any other context. I brought cash, which seems to be the way to go. I've heard there is an extra charge for credit cards ( but don't know that for a fact). I ended up paying less than what they estimated earlier. in conclusion, do the research, call ahead if you have questions, go on Sat. a.m., and chillax while you wait. The kind and professional folks at Rainier Vehicle and Vessel Licensing will take care of you. Just remember...it could be much, much worse.

Great business! Quality is good! The value is good and the price is reasonable for all users!read more

This is the kind of spot you want to go to if you have to get new plates. I like the huge spots in…read morebellevue, this has just 3-4 people in what looks like a former garage. They are very efficient and while you might have to stand out in line out side but it goes quickly. Getting there early is essential and avoid the lunch time rush as well. Also bring your checkbook as they charge $$$s for credit cards. The staff is friendly and helpful. Do as much as you can online but if you want a blast from the 1960s this is the place.

What an amazing experience. Night and day compared to the typical licensing/DMV-style places, which…read moreI think most of us can agree are usually... not great. I called to ask if they could mail my tabs since I couldn't make it in before closing. They said no, but added that if I was just a few minutes late and they were still around (sometimes until about 5:30 while closing up), I could knock on the window and they'd let me in to pick up my online tabs. That alone was pretty great. I hustled and got there at 5:05. The front door was locked and they were wrapping up with their last customers, but just like they promised, the folks at the desk pointed me to another door and let me in to grab my tabs. Even more refreshing: when I walked in, the atmosphere was genuinely warm. People were chatting, in good spirits, and there was music playing. Highly recommend if you're looking for a place to pick up your tabs. I'll definitely be back next year.

Customer service was great and helpful. Shoutout to Martina who made the process as easy as…read morepossible to switch the title of my car.

The guy who was checking everyone in was pleasant and efficient-- he was getting pulled in lots of…read moredifferent directions and never seemed rattled or unhappy about it. I was able to check in with my phone and see my progress on a screen. Everyone was waiting peacefully, no drama. My appointment happened right on time, and was very efficient and easy. Five stars for the West Seattle DOL. Good job.

Like all government activities the customer service as wealthy government workers take extended…read morebreaks and work at a snails pace. The advanced scheduling system didn't work when we tried, thus we went in without an appointment - took 1:20 simply to renew an ID card. Please privatize this and allow competition and stop making citizens wait because on inept people take government jobs.

Evidently I had been renewing my driver's license online for awhile, it was time to update my photo…read more& info after receiving a postcard notice in the mail. Info provided via QR code on the postcard and WA State Dept. of Licensing site were helpful. Unfortunately, the closest site in Shoreline was booked out to end of June! I can't chance driving with an expired license, so I started looking at other sites for available appointments. I snagged one for 5/8/26 at 0830 at the Seattle/Queen Anne site. I was also provided reminder updates prior and even on day of for check-in. Pro tips: Definitely make an online appointment versus hoping for same day service, unless you have plenty of time to potentially wait. Bring appropriate documentation to prove your identity and state residency. There's a list provided on their website. I had my current driver's license, car registration, passport, and car & homeowners insurance policies. Excessive, better to be prepared than not. Despite living in Shoreline, my appointment was scheduled at the Seattle/Queen Anne site. I gave myself plenty of time to locate it and find street parking. Thankfully, the parking rate via the app was reasonable. 45 minutes covered my time in line and the renewal process. When I approached the entrance 35 minutes early, there were folks already in line. Eventually this line stretched up the the sidewalk. Upon leaving, there was an even longer line and nearly full waiting area. Just saying. While I was waiting, I received a text to check-in to state that I was indeed onsite. This provided a secondary code to use upon entry and the check-in booth prior to being briefly seated. I literally was the first one served. Guess I did not need to be so early & freeze in line. That's on me though. I provided my current expiring license and answered all the questions asked. I even took a vision test to verify I no longer used corrective lenses/glasses for distance. I also declined my long time motorcycle endorsement. Note that driver's licenses can be renewed for either six or eight years. My photo was taken. This hopefully is an improvement over my passport and Costco membership card, lol. Turns out my ancient photo on record was since 2001! I finished up all the other things requested. Just make sure all the information on the temporary license is accurate on the screen before signing. This will be your temporary paper license until the renewed card arrives via mail. Note that there is an additional fee if payment is made via credit or debit card. No fee if payment is made via cash or personal check. I was done within ten minutes! Loved the humor and upbeat, friendly service from the gentleman at booth 4 that morning. I was expecting dour and curmudgeon service, ended up receiving the complete opposite in customer service. Props to that staff member! Many thanks! There's also a wall by the entrance/exit that had additional free informational pamphlets and guidebooks, just an fyi. Hope this Yelp post was helpful and that you have a positive experience renewing your driver's license onsite.

The manager here is extremely verbally and physically aggressive. He came up to me to intimidate me…read moreafter I asked about why six-year renewals do not actually last six years. Be warned that he may get involved in your space and attempt to intimidate you if you ask questions. He refused to back off until I recorded him and directed him to step away as he was right next to me and quote a bit larger and taller than the average person. I would strongly advise anyone looking for an ID to avoid this location and go somewhere else, as your physical safety may be in danger.

Getting new tabs for my car isn't the most exciting thing to do; I usually just have them mailed to…read moreme. This year, I put it off for too long and decided to stop in instead. The staff was friendly and REALLY quick. I was the second person in line and wrapped it all up in just 5 minutes!

No one picks up the phone or returns calls. I renewed my tabs in late May online and here we are in…read morethe second week of July and I still have not received them. I have left multiple messages on their answering machine and no one has given me a call back. I am trying to do the right thing by renewing my tabs on time, but there seems to be a lack of urgency to help me out as a customer on their end.