I'm supposed to pickup my registration so I drove to this licensing center from Kirkland twice now…read moreduring their hours and they were randomly closed both times lol. I checked their hours and tried calling both times prior to driving out but there was no answer or notice that they would be closed. Horrid experience, would not recommend.

It is one thing to have no signage directing people to where the online pickup is located, but then…read moreto have the woman that was supposed to catch me at the door joke about being on break so she must have missed me is infuriating. I stood in line during my lunch break for 30 minutes just to find out I was in the wrong line and she has the audacity to say "Well I need a break just like everyone else" when I expressed my frustration. I very quickly explained that a sign would literally solve the problem and even pointed at a sign that incorrectly noted one of the windows I had been waiting for as the online pickup window. She didn't apologize. She just said "I see what you mean." I would sure hope so. So let me get this straight: 1) You went on your break without any coverage or anything out to indicate to people that you would return and they should wait for you there. 2) You wasted 30 minutes of MY break by doing so 3) You then got sassy with me about YOUR break that clearly did not get wasted It is one thing to be lazy but to be lazy and rude when I did all the work to renew the tabs myself at home is horrible. All she had to do was hand me the paperwork which would have resulted in 5 minutes instead of 30. But thank god HER break wasn't wasted....

Welp, I easily placed an order online for my expired tabs. Yes the tabs are ridiculously expensive,…read morewith excessive added fees but that's not in their control. I ran through the door ten minutes before closing and was greeted within 5 minutes. The tabs were ready and off I went. There's plenty of parking and I was shocked there wasn't a line through the door. Lucky me and you for having this license office in the neighborhood.

Outstanding. Just walked in on a Wednesday morning at 11 AM. Plenty of parking. No line I was…read moreliterally called to a window by one of the three staff as soon as I walked in. Alicia was professional and no nonsense. It took her less than three minutes to process my tags and I left with them in hand out the door in five minutes. Incredible. At the rate they processed customers even if there were a line it wouldn't have taken very long. Just saying this is the kind of experience you want to have all day every day. Thank you for having such a competent staff. PS this is a family owned business. For 57 years. Amazing value for the time.

Very nice and professional staff I got In and out Quickly because I didn't have a long timeread more

I have lived in many states, and have had negative experiences with privatized tag agencies…read moreelsewhere. I was relieved to find this process straightforward and relatively painless. The process here seemed quite effecient. (it is odd that in Washington, the actual state DMV offices do driver licenses, but you have to go to private tag agencies for tags...or tabs...whatever we call them here) Everyone here was friendly. The line was out the door in the a.m. on a Sat., but it moved along pretty quickly. Please do everyone a favor and do as much research as you can before showing up. And just be cool while you wait. Bring your best energy. We're all in this together, people. No joke, there was a guy ahead of me who was selling like 2 boats and a motorcycle the next day ( a Sunday) and he couldn't find the titles...and he was making it their problem. Seriously, dude? Eariler in the week, I called ahead to get an estimate on what I needed to pay. I did as much research online as I could also. A real person answered the phone and gave me a pretty high number. They quoted a vehicle with a higher trim level than mine, just to be on the safe side. If I recall, I kinda got a little prickly on the phone because Washington taxes you on the value of your vehicle (excise tax), even though you paid for it already a long time ago. What the hell? it's basically as sales tax you pay over and over again. Doesn't matter what you call it. Even though I was noticeably irritated, the person at Rainier was cool about it and didn't push back, which is the usual response in any other context. I brought cash, which seems to be the way to go. I've heard there is an extra charge for credit cards ( but don't know that for a fact). I ended up paying less than what they estimated earlier. in conclusion, do the research, call ahead if you have questions, go on Sat. a.m., and chillax while you wait. The kind and professional folks at Rainier Vehicle and Vessel Licensing will take care of you. Just remember...it could be much, much worse.

Great business! Quality is good! The value is good and the price is reasonable for all users!read more

This is the kind of spot you want to go to if you have to get new plates. I like the huge spots in…read morebellevue, this has just 3-4 people in what looks like a former garage. They are very efficient and while you might have to stand out in line out side but it goes quickly. Getting there early is essential and avoid the lunch time rush as well. Also bring your checkbook as they charge $$$s for credit cards. The staff is friendly and helpful. Do as much as you can online but if you want a blast from the 1960s this is the place.

Extremely satisfied with our experience using the notary services at SAL. The business is clean,…read moreorganized, friendly and professional. Location is convenient, at Westwood Village, with plenty of parking and transit nearby. Highly recommend.

Wow!... we received such clear, detailed information on switching the title from a deceased…read morefriend's vehicle to the new owner... Martina was patient, caring, and very thorough. This office was just GREAT to work with! Many thanks!

The guy who was checking everyone in was pleasant and efficient-- he was getting pulled in lots of…read moredifferent directions and never seemed rattled or unhappy about it. I was able to check in with my phone and see my progress on a screen. Everyone was waiting peacefully, no drama. My appointment happened right on time, and was very efficient and easy. Five stars for the West Seattle DOL. Good job.

Like all government activities the customer service as wealthy government workers take extended…read morebreaks and work at a snails pace. The advanced scheduling system didn't work when we tried, thus we went in without an appointment - took 1:20 simply to renew an ID card. Please privatize this and allow competition and stop making citizens wait because on inept people take government jobs.

Evidently I had been renewing my driver's license online for awhile, it was time to update my photo…read more& info after receiving a postcard notice in the mail. Info provided via QR code on the postcard and WA State Dept. of Licensing site were helpful. Unfortunately, the closest site in Shoreline was booked out to end of June! I can't chance driving with an expired license, so I started looking at other sites for available appointments. I snagged one for 5/8/26 at 0830 at the Seattle/Queen Anne site. I was also provided reminder updates prior and even on day of for check-in. Pro tips: Definitely make an online appointment versus hoping for same day service, unless you have plenty of time to potentially wait. Bring appropriate documentation to prove your identity and state residency. There's a list provided on their website. I had my current driver's license, car registration, passport, and car & homeowners insurance policies. Excessive, better to be prepared than not. Despite living in Shoreline, my appointment was scheduled at the Seattle/Queen Anne site. I gave myself plenty of time to locate it and find street parking. Thankfully, the parking rate via the app was reasonable. 45 minutes covered my time in line and the renewal process. When I approached the entrance 35 minutes early, there were folks already in line. Eventually this line stretched up the the sidewalk. Upon leaving, there was an even longer line and nearly full waiting area. Just saying. While I was waiting, I received a text to check-in to state that I was indeed onsite. This provided a secondary code to use upon entry and the check-in booth prior to being briefly seated. I literally was the first one served. Guess I did not need to be so early & freeze in line. That's on me though. I provided my current expiring license and answered all the questions asked. I even took a vision test to verify I no longer used corrective lenses/glasses for distance. I also declined my long time motorcycle endorsement. Note that driver's licenses can be renewed for either six or eight years. My photo was taken. This hopefully is an improvement over my passport and Costco membership card, lol. Turns out my ancient photo on record was since 2001! I finished up all the other things requested. Just make sure all the information on the temporary license is accurate on the screen before signing. This will be your temporary paper license until the renewed card arrives via mail. Note that there is an additional fee if payment is made via credit or debit card. No fee if payment is made via cash or personal check. I was done within ten minutes! Loved the humor and upbeat, friendly service from the gentleman at booth 4 that morning. I was expecting dour and curmudgeon service, ended up receiving the complete opposite in customer service. Props to that staff member! Many thanks! There's also a wall by the entrance/exit that had additional free informational pamphlets and guidebooks, just an fyi. Hope this Yelp post was helpful and that you have a positive experience renewing your driver's license onsite.

With an appointment everything is a breeze! Just be sure to go inside I accidentally stood in line…read morefor a bit since I wasn't sure. Brad is awesome!

Friendly and efficient clerks! Always excellent service here. They are closed from noon to 1 pm,…read morebut always open exactly at 1 pm. I had to re-activate my debit card, but they didn't make me wait in the line again. Thanks Maya!

Getting new tabs for my car isn't the most exciting thing to do; I usually just have them mailed to…read moreme. This year, I put it off for too long and decided to stop in instead. The staff was friendly and REALLY quick. I was the second person in line and wrapped it all up in just 5 minutes!

Stephanie is always a pleasure to work with. She's a stickler for the details, so make sure you…read morehave all your records in order, but I highly recommend asking for her to help you with your title transfers or particularly any complicated issues.

I order my tabs on line and always get my tabs super fast. I think the staff is great, They are…read moreknowledgable about the states laws and always willing to help get things solved quickly.