Quality care, Professional and Knowledgeable staff, easy to communicate with, I knew they…read moreunderstood our needs and handled all aspects of daily care with kind, considerate, professional and confidential service

Stopped home for lunch one day expecting to see carehelper we paid to be present 8-3pm…read more... Instead I found my near invalid mother sitting alone in the house. No phone calls from Home Instead or the care person. Care helper had apparently left for a personal ER abruptly. I was not able to leave home to return to work that day & had not provided my employer notice Many more crazy bad situations for us and their employees (including likely HIPPA violation) before our unbelievable finish. I would not recommend Home Instead & I feel much stress relief not trying to partner with this organization now that it is over.

I can't say enough great things about this home care agency. From the very great interaction, the…read morestaff was very professional, compassionate, responsive. The caregivers are very dependable, kind, and truly treat the clients like part of their family. They go above and beyond to ensure comfort,safety,and dignity is being kept at all times for my mom.They communicate very well and genuinely care about my moms care. I would highly recommend this agency to anyone looking for trustworthy and high-quality home care. Thank you to everyone at We're Always There Home Care for everything you do for my mom and our family!! You all are a blessing to have in our home!!!

Very great company to have take care of your family!! Compassionate employees and office staff work…read morewith you to make sure all your needs are being met. They Go above and beyond with their professionalism! Thank you!

Dr. Brown is an amazing, caring, compassionate doctor. I trust Dr. Brown with my life. She is…read moreattentive to my needs listens to my concerns, and answers all questions with knowledge. She is empathetic to my pain and never dismisses any of my fears. I would not go anywhere else for my pain management. I truly love the front office as well. Melissa is so welcoming and always has a positive attitude and smile. I love Jessica in the back who is also compassionate and caring. She gathers details with accuracy and professionalism. Wish all my doctors were like Dr. Brown. Dr Brown has created an office environment that emphasizes relationship, trust, and excellent medical care!

I recently sought care from Dr. Brown and her team at SpinePain & Orthopedic Injury Center for a…read moreserious and complex condition. Dr. Brown is highly competent in her field. Another doctor in the BayCare system told me, "Oh, Dr. Brown? She's excellent." Based on her diagnosis and treatment, I believe it. She's action-oriented, determined, and clearly committed to making a positive impact. I also received exceptional care from one of her nurses, Jessica, who called me after hours to check on my condition. Unfortunately, my experience gets mixed from there. You'll see negative reviews of this practice, and here's my read on why. Dr. Brown is brilliantly competent, but she can come across as cold and unempathetic. I say this as a leadership psychologist (Dr. Brown -- you should reach out to me; I can help). I noticed the same thing with another assistant of hers: highly competent, but no warmth in the communication. That's not uncommon in medicine. It's unfortunate, because this team is brilliant with the Xs and Os. It's the Jills and Joes part that could use some elevation. Then came the moment I lost some trust. I had a flare-up and was in a lot of pain. I called and asked for a same-day appointment. The person at the front desk said, "I think we can get you in here or at our other facility. I'll call you back with a time." She never called. I'm guessing it was a simple oversight by someone overwhelmed with other tasks, and I could have called back myself -- that's on me. But the follow-through was Dr. Brown's responsibility. She's the leader. It was disappointing, and I lost some trust. I'm still rooting for Dr. Brown and her office, and I will try them again. Everyone makes mistakes. But this time, it will be with hesitation.

I am supposed to be seeing Dr. Neil Weisman. I've seen him once, the other doctor did an injection,…read moreand then my follow up was with a random nurse practitioner. She scheduled me for a follow up injection 5 weeks out, and the office was supposed to send in the paperwork to my insurance to get authorization. The office did not send my insurance the proper information, and on Oct 2, 2025, my insurance sent them a response saying they didn't send complete information. My procedure was scheduled on Oct 20 at 1015am. At 945am, the office called and said they canceled my procedure because they were having trouble getting authorization from my insurance. I called the office to complain about their last minute cancelation (my driver had used leave in order to drive me home, as required) and to ask if I could make a follow up appointment in the meantime to go over my pain management options, and also to make sure the office purple were actually sending in the information my insurance requested. When I called I was admittedly on the verge of tears, and the woman who answered not only lacked any sympathy or empathy, but she threatened to hang up on me, and I asked her to let me speak to a manager instead. I was blunt, trying to hold back tears, but I did not insult her, nor did I use any foul language. The office workers not only filled out my insurance authorization requests incorrectly, but they let it sit in the office for 18 days, and canceled 30 minutes before my procedure, giving me no follow up and no further information. Then, when confronted about it, they shut down and hang up. This is unacceptable under any standards for patient care, and I really hope the phone call was recorded so the manager can hear it. An emotionally distraught patient who is frustrated and looking for help or answers should be well within the parameters of care for a receptionist handling the claim of that patient. I have no way to contact my doctor as she forwarded me to the office manager who is not in office. Communication is abysmal, and they need more training on how to file for authorizations, and then respond to the patient in a timely manner.

The doctors that moved to this practice couldn't care less for patients who have been coming here…read morefor years. How could you do this Dr Fox? Just one more issue for people with chronic pain.

Wile no place is perfect and everyone has a problem with something somewhere, i myself have nothing…read morebut an awesome experience. I am very strict about my medical and im an ex research investigator and not afraid to call B.S. in an open forum on ANYONE. As of right now and the past 3yrs i will not go anywhere else and trust no one else at this time. IF things change i will call it out in public and go elsewhere but i have received the utmost best care for the past 3yrs. May those whom have had back experiences just need to complain to AMA because there are some really good Dr.'s at the Dunedin office so just switch Dr.'s. (Ben) is awesome.

My mom has been going to AMA least 15 years - we've seen a lot of the staff here and we have had a…read moregreat experience with everyone. Right now her primary is PA Love. He's been great and helping my mom navigate some medical issues that she's gotten as she's gotten older. A few years back, she was in a bad accident too and had to go into a rehab center, and they even came by a few times to just check in with her. The office staff and front desk are welcoming and helpful, answering questions. And the nurses are absolutely the friendliest. The office itself is clean, very patient-friendly, and easy to navigate. Another bonus is they have onsite blood work - phlebotomist Dale is super great!

I would HIGHLY recommend Journey Psychiatry & Behavioral Health. My family has been working with…read morethem on and off since they opened and have never experienced a group pf people who are more genuine and really care. I personally see Rob Brady for medication management (owner) and so does my son. He is so great and really listens and cares. He always tries a holistic approach before dumping drugs down your throat. I am also going through Spravato treatment with them. My son and I both have separate therapists there. I have Zendi who is just the right fit for me. Laid back and very kind. My son see's Daniel who is awesome! Very down-to-earth and understanding of the things my son struggles with. Overall, I would recommend this practice to anyone looking to feel like a person and not a number....and they have a very nice office with a nice waiting room, up to date on everything and very clean! Thank you, Journey Psychiatry! Allison Quinlivan

They work closely with me. Ease of appointment changes. You can communicate through the pt. Portal…read more I get quick responses. My psychiatrist and therapist are there. Both go above and beyond. Again I can communicate with both through the portal.

What a great experience! My husband had to get neck surgery which was a bit nerve wracking (pun…read moreintended) to hear but Dr Moreno and his staff did an amazing job calming me;) & walking us through it. Dr Moreno is an excellent surgeon and his his staff is terrific. Love his nurses and PA's. Anything to do with the spine we recommend Dr Moreno wholeheartedly. PS His office manager has done an amazing job making his office/waiting area so comfortable and inviting. Beautifully decorated and I love all the inspirational quotes, apropos art & the snacks/coffee station rocks.

My experience with Dr Moreno so far has been in the hospital…read more I was admitted for extreme back pain, which was almost debilitating. I also had so many things going on that made my illness a bit complicated. Dr. Moreno immediately began with my back to rule out a fracture. Then he assured me that he will do his utmost best to help me with my pain management. I am looking forward to my visit with him in his office next week to begin what I hope will be experiencing a whole new painless if not pain free life. Dr Moreno has the most awesome personality with a killer smile.I am so grateful for those individuals who arranged for him to be on my Bay Care Team. Thank you Dr Moreno.

What an amazing surgeon !!! Dr. Frankle had to do a revision shoulder replacement on my friend as…read morehis last one was, let's just say went wrong. 2 1/2 years of excruciating pain with my shoulder and neuragia (which I did not have prior to the first surgery) was something I would not wish on my dreaded of enemies. He states Dr Frankle gave him his life back.. Not even two weeks after his surgery he had his first follow up visit where had decreased so much compared to the last surgery he teared up with gratitude and hope. (hope is not something he has had in a long tim) If you want things candy coated don't go to him. If you want things honest and done right the first time, Dr. Frankle is your man. Dr. Chang works as a "fellow" in the practice and is so professional, patient and available. He is always oncall. We called at 1am and he got back to us in less than 15 minutes (and he was on a plane going to a conference in Canada) We had to call once before with a question/ issue we didn't understand and the same was true. Jeff his P.A. is professional and kind (again no candy coating) and very helpful with his post surgical care (and pre surgical for that matter) He provides guidance and explains things so my friend and I could both understand. Amy his medical assistant is phenomenal. She backs up the other 3, has a great sense of empathy and humor and is very the best M.A. I personally have worked with to date. Laura who schedules the surgeries and takes care of you FMLA, Short and Long term disability paperwork is very compassionate and fun to work with as well. Even Lee at the desk for check in and follow up appointments is great We have not met a single one of Dr. Frankle's team that did not give us the time we needed or the highest level of care. Both my friend and I are so amazed that we don't mind the 90 minute drive from Orlando to Tampa. We met another patient today that drives 5 hours from Pensacola to the expertise of Dr. Frankle. We were actually referred to Dr. Frankle from Johns Hopkins in Baltimore Maryland where we went when the pain would not stop The previous doctor(s) in Orlando kept saying the pain would eventually go away. After 2 years and 5 months it did not go away. We are fortunate enough to live so close as Dr. Frankle. I know this is long but WOW so impressed. When you google the reverse shoulder replacement this is what you find about Dr Frankle U.S. Introduction: American orthopedic surgeon Dr. Mark Frankle designed an updated version in 1998 and performed the first U.S. procedure in Tampa, Florida. The FDA approved this style of implant for use in the United States in 2003. According to Google he also holds 18 different orthopedic patents Don't go to the rest, go to the best.

Office experience was wonderful. Took Time to explain…read moreeverything. Spent a lot of time and answer e all questions. I am ready now to sign up for surgery