I contacted Senior Helpers for home care services for my mom because our other nurses wanted…read moreSundays off. The shift was for just three hours of care, 8 a.m. to 11 a.m., every Sunday. In those 11 months, we went through at least a dozen caregivers, SMH. My mother was a total care patient, meaning she needed help with every aspect of her care. I required that every new caregiver would need to train with our weekday nurse first before starting their shift. This was not optional: my mom had to take her meds and eat on a strict schedule, four times a day. I also required that we have the same consistent caregiver. Time and time again, Senior Helpers did not follow through and honor this basic request. Some quit after one shift, some showed up hours late, and some didn't show up at all. The longest a caregiver stayed was a month. Then they sent inexperienced teenage nurses right out of high school. One lasted a day, and another one didn't even show up on her first day after training. Those young nurses would also ignore my calls and texts. I firmly reiterated to them to stop sending these young, inexperienced nurses and to send compassionate, mature, responsible caregivers. Again and again, my request was ignored. The worst part? One caregiver sat my mom in her recliner and didn't recline the chair far back enough that my mom fell face-forward onto the ground minutes after the caregiver left. Senior Helpers didn't even acknowledge it. Kieana from Senior Helpers, with whom I communicated the most, didn't escalate it, nor did she acknowledge, express concern, or apologize. She just sent me a short, cold email stating that, "A new caregiver will start next week," as if nothing had happened. We experienced constant stress, last-minute schedule changes, and inexcusable neglect. Another time, a new caregiver fell asleep while my mom was on the commode, leaving her there to sit for 50 minutes, during which she could've fallen. Anytime a caregiver didn't show up, they'd scramble to send someone last-minute, often late, untrained, and unprepared, leaving me to explain everything remotely, 3,000 miles away via FaceTime. One time, a caregiver they sent showed up at 10:30 a.m.! For a company that claims to offer "peace of mind," they did the opposite. They caused us emotional exhaustion, wasted our time, and jeopardized my mom's well-being. They gave us zero peace of mind. If your loved one is a total care patient, do NOT hire Senior Helpers. They are not equipped to provide stable, quality care for high-needs clients. What we needed was consistency, compassion, and professionalism. What we got was chaos, no-shows, and neglect, leaving us frustrated, heartbroken, and exhausted for 11 months!

We've been working with Senior Helpers of St Petersburg for about 8 weeks to provide care for my…read moremother. She fell and broke her hip in January. She's been recuperating from the surgery and, generally, improving her health. The daily care providers and their leader have been extraordinary. They have been responsive, kind, effective, and very hard working to motivate my mother into doing the exercises and daily activity to become healthier. I highly recommend the SH St. Petersburg team. We don't know how we'd be able to get along without them. Also, by being there during the day, they've given my father a break from the care he's been providing. He has time to rest or 'just get away' to have some relief himself. From our short time with SH, we strongly endorse them and the work they do.

My family discovered a treasure with Chena "Chenita" Wattay and Happy Hearts Senior Care. We…read moreextensively researched and interviewed to try to find trustworthy and competent senior care for our Mom, and of course, Mom's approval as well. Mom's medications are complex and difficult to manage, which led to many problems, including depression and ill health. The skill, professionalism and above all, the compassion and individualized care that Chenita has given to our Mom has dramatically improved my Mom's quality of life - and ours! Our Mom is physically active for the first time in years, is happier and so much healthier and truly it is all because of Happy Hearts Senior Care. They help organize (and pick up) medications, drive Mom for day to day tasks, healthier eating, blood pressure checks, drive to and attend doctor's appointments, communicate to Mom and the family what the doctor's say (it's not always very clear what a doctor tells you), walks on the pier with dolphin sightings, companion for special events - whatever Mom needs on any given day, Chenita makes sure she gets it! On a scale of 1-5, they are a 100+. The entire family feels like we not only got a highly qualified and extemely trustworthy RN to assist my Mom, but we all feel the love and genuine care she has shown to my Mom - and for that we are all grateful to have found this treasure! They have indeed made this Senior's Heart Happy! Thank you!!

From the owner: Happy Hearts Senior Care LLC is dedicated to providing quality, individualized senior care…read more Services provided include: Companion Care, Personal Care, Medication Management, Respite Care, Transitional Care and Meal Preparation. We are a family run business who places emphases on quality. empathetic care. We are also licensed and insured. Contact us today to schedule a personalized consultation!

Right At Home is the worst company to work for. They start you at 14$/h promising more. Ask you…read moreto work 60h a week and They are obsessive lies. They promise clients hour and no one shows up. The clients daughter who is gay started sexually harassing one of the caregivers at work while she was taking care of her mother when caregiver told her that she would like to do the job and be friends she got angry and kicked her out of the house and accused in breaking her vacuum and scratching her bed frame with wheel chair. Caregiver asked to be removed from that client but the company kept her and she got harassed even more. Caregiver sent money for vacuum and bed frame. Client got angry went to complain and company insisted on filing sexual harassment report with police for caregiver who was sexually harassed by the client To keep client happy. When caregiver tried to explain what happened no one in the company was listening to her. Stephanie and some Joseph Night kept accusing her and lied to the rest of her clients that she was out of town. They gave raise another caregiver so she would not reveal the truth about incident. The majority of staff at Right at Home are Gay and if you are straight person they would not give you the client. it's discrimination and abuse and sexual harassment itself by the company. It's showing low Ethical levels in management. I am not even talking about employees. Customers complaining about caregivers coming and doing nothing on the phone all the time or even stepping outside to smoke weed or cigarette or falling asleep and lea customer alon. They do not train people and give you jobs as long as you are gay.

From the owner: Right at Home provides trusted in-home care for seniors and adults with disabilities. Our highly…read moretrained caregivers can provide companionship, hygiene support, respite care and physical assistance to help loved ones live independently at home. We understand that everyone's situation is unique, so we create custom care plans in collaboration with you to ensure the best possible care. Right at Home provides service 24/7--during holidays, weekends, evenings and overnight. Call us today to see how we can improve your loved one's quality of life!

Reliable capable in home help Extremely caring and helpful…read more Office scheduling very responsive

From the owner: Home Helpers Home Care of Clearwater provides compassionate, professional home care services to…read moreseniors and individuals in Clearwater, New Port Richey, Palm Harbor, FL and surrounding areas. Our personalized in-home care supports independence and comfort, whether you need help a few hours a week or 24/7 assistance. From companionship and meal prep to personal care and Alzheimer's support, our trusted team is here to help. We are committed to delivering quality senior care with the dignity and respect your loved one deserves.

This place is remarkable. The facility is lovely and active. It's a perfect place for seniors…read more Even the food is good! They have a show on Wednesdays and a theater with a movie once or twice a month. They have a craft room and a kitchen for residents who like to cook as well. PT and medical facility salon and all-inclusive and really reasonable pricing! Couldn't be more satisfied.

Memory unit has people with Dementia. Several staff members do not speak any English. Imagine…read morebeing confused and not being able to understand the people charged with caring for you. Rooms are dirty, smell like urine and Supervisor Kate has been extremely rude on more than one occasion. Feel sad for the residents.

It is no surprise that Endless Care is rated #1 on the Best Home Care Agency in Tampa. When I…read moreneeded 24-hour care for my mother, Nicola Woon and her team were immediately available. I called the agency under urgent circumstances at 11pm and Nicola called me back within 30 minutes. She had a caregiver plan in place for me and my mother was well cared for within 10 hours of my initial call. The caregivers she put in place were lovely women and I am thankful they were with my mother all the way to the end of my mother's life. I trust Nicola and her team immensely and would highly recommend her and her company to anyone in need of caregiver services.

From the owner: We provide dedicated, compassionate care that allows our clients to live full and healthy life in…read morethe comfort of their own home.. We are proud to give our clients the highest quality of Service and are committed to ensuring the comfort and well-being of every person we assist. Contact us today to learn more about our In-home services, senior care sitter, childcare, companion, Homemaker and many more. Other services include: Overnight, Hourly, Live-in and more. Sitters, Errands. Doctor appointments. Light housekeeping. Meal Preparation Companion Care, Respite Care. We understand everyone has their own unique needs and preferences, that's why we customize our services for each client. We look forward to providing you and your family excellent home care assistance, childcare assistance and not forgetting their Pets!

So far, overall, my mom has received excellent care here by very pleasant aides, nurses & Admins…read morewho have made her feel welcome & comfortable. There's probably a shortage of aides at night but I hear that's nationwide!!

Great people giving amazing care to the elderly and those recuperating from an ilness or accident.read more