Good, attentive care! I visited a new, rather demanding resident. He says good food is excellent.read more

Why didn't I know about this place when Mom needed someplace to live with her memory problems…read more(Alzheimer's 1998-2008)? Lake House is very nice. It's clean, the staff is friendly and helpful, and there are so many activities for the residents. My friend seems very happy here. After being here 30 days, she could not tell me one thing she does not like. She likes it all! When I walked into the dining area to visit my friend, I walked into an ice cream social. My friend and one of the other residents asked the staff member serving up ice cream if I could have a cup. She gave me one, and it was delicious. My friend showed me her room. It's small and cozy and she has her own bathroom. We sat outside talking, and it was a beautiful day. She showed me the lake behind the facility, and told me she loves watching the ducks. As we talked, a couple of musicians pulled up to the front of Lake House and unloaded their equipment. Within 30 minutes we heard them playing in the dining area. They were great! I look forward to seeing my friend often in the future. I'm so glad she's here!

Very unprofessional staff lack of personal accountability with the management they allow their…read moreemployees to get involved personally when their is a policy against it and no accountability held whatsoever for them when they do even after they are informed about it

Seasons Memory Care of Belleair is an amazing place. The facility is clean, bright, and never has…read morethat stale, closed-in smell so common in other senior care homes. The staff are friendly, engaged, and always interacting with residents through fun daily activities. Matt, the Director, has been so kind and helpful through my mom's move -- he truly cares about everyone there. It's such a warm, welcoming environment. I'm so thankful to have found this wonderful memory care community in Belleair for my mom.

I have been so impressed with the entire staff at Arden Courts in Seminole, Fl…read more My husband entered the facility about a month ago and we already feel like family! I would like to mention a very hard working employee...BRENT MOSS is the building coordinator....and has taken care of a few problems we had with tv installations...he promptly took care of any issues as soon as I spoke to him of them. I especially liked the kindness and respect he gave my husband!!! Brent is very special and an asset to yout organization!!! Thank you Brent, Donna, Laura, Natalie, Wilson!!!...the entire staff...from food service to activities..nursing...CNA's!!! THANK YOU You're the BEST!!!

Memory care is all they do. Arden Courts as a nurse in the community 24/7. They offer compassionate…read moreloving care to the residents and families.

This review comes from my deep appreciation for the care my mother received during her nine years…read moreat this facility. The staff--from Abby to Grace and the entire team in every cottage--deserve recognition for their attentiveness, compassion, and support toward both residents and family members. The cottages are consistently clean and well maintained. Meals are nutritious, balanced, and served on time every day. Even when I was away for the summer, I felt confident knowing my mother was in good hands. The staff communicate regularly about residents' health and behavior, sharing both positive updates and any concerns promptly. My only suggestion for improvement would be to ensure better management of personal clothing items, as they were occasionally misplaced or taken by other residents. I recommend the facility to family members looking for a place for their parents or family Louise T

STAY AWAY!!!! Pacifica Belleair is infested with Scabies and lice.!!!!!! The caregivers have zero…read moretraining to care for dementia patients, are abusive an negligent. The State has closed two cottages due to the infestation and poor conditions (full of roaches). The director, Dawn Grady, is a horrible human being who only cares about filling the place and residents are dying due to neglect. I regret sending my mother to Pacifica Bellair for the 8 months that she resided there, ending up with a huge hematoma that bled for two weeks. One of the residents, a little old lady that lived in the same cottage than my mother, was sent to the hospital with maggots in her legs and private parts. She died in the hospital. This place SHOULD BE CLOSED and Dawn Grady should not be working with our fragile loved ones.

I am deeply disappointed with our experience at The Barrington. My parents lived there together,…read moreand during an already devastating time, the lack of compassion and communication made everything far worse. When my father was placed on hospice, his final wish was to return home so he could pass away next to my mother. The Barrington refused to allow him back unless he was disconnected from the medical machine needed to drain fluid from his lungs. This decision forced my family into an impossible situation and caused my father immense suffering in his final days. No family should ever have to make a choice like that simply to allow loved ones to be together at the end of life. Just days after my father passed away, my mother suffered a fall and was taken to the hospital. She was cleared for discharge the same day, yet The Barrington refused to allow her to return, stating that she was now a "liability." This is why we placed her into a living facility. At that moment, my mother was grieving the loss of her husband and suddenly found herself effectively homeless--denied access to the very home she had shared with my father. Throughout all of this, communication from management was extremely poor. Phone calls and concerns were not handled with urgency, clarity, or empathy. It was evident that resident well-being was not the priority. Additionally, even after my father's passing, The Barrington continued to deduct money from my parents' account. It took months of follow-ups to finally receive a refund, adding unnecessary stress to an already painful situation. This facility failed my parents when they needed care, compassion, and understanding the most. Based on our experience, I cannot recommend The Barrington to families seeking a place that truly prioritizes dignity, communication, and humane treatment during critical life moments. Truly the worst place!!!!!!

Well, this is where my dear mother lives nowadays since she's no longer able to live by herself…read morethat efficiently or safely. She kinda doesn't appreciate not being able to go anywhere other than on their schedule or by para transit (she's going blind). They've recently started to repaint the place also. All the activities you can imagine are here, such as movie night, bingo, musical programming, etc. I just have to mention, BTW, that a new parent company took this place over from Tarantino Mgmt. Still 3 meals a day, still activities and transportation, etc. At any rate, my dear mother is in the independent living part of the facility. This means she has her own apartment complete with a small kitchen, a screened in patio as well as a decent sized bedroom for one person. Then her living room has a good sized TV and her own furniture, etc. She was welcome to decorate the apartment as she saw fit; guess who her mover was? I still have the back-ache to prove it. Today was no different; after I helped her with mail and whatnot, I helped her rearrange bedroom furniture! At least the apartment is kinda light and airy (for an old folks' home anyway). Hurricane shutters too! I don't partake in meals here so I can't tell you much other than to say my mother prefers homemade meals, so I obliged her with three. Anyhoo: place is tidy enough but still worn around the edges when you go upstairs. They need to slap some paint around in the residential hallways! BTW: they have the slowest elevators on earth. If they used these old crates in the Empire State Building you'd have a birthday on the way to the top and another on the way down. So would I wanna stay here? Hell no! My mother isn't the happiest camper here as she says all the staff is quitting in droves. Well, if I had to work here I'd probably wanna run for the hills myself.

This place is remarkable. The facility is lovely and active. It's a perfect place for seniors…read more Even the food is good! They have a show on Wednesdays and a theater with a movie once or twice a month. They have a craft room and a kitchen for residents who like to cook as well. PT and medical facility salon and all-inclusive and really reasonable pricing! Couldn't be more satisfied.

Memory unit has people with Dementia. Several staff members do not speak any English. Imagine…read morebeing confused and not being able to understand the people charged with caring for you. Rooms are dirty, smell like urine and Supervisor Kate has been extremely rude on more than one occasion. Feel sad for the residents.

Do not move your loved ones into Sodalis of Largo. The…read moremanagement has shown a disturbing lack of care for my parent's well-being. Essential, doctor-prescribed medication was denied because they "couldn't find the order," which is completely unacceptable. I have gone in person multiple times, specifically requesting to speak with the executives running the office. Each time, the front desk staff--who are neither welcoming nor professional--disappears into the back, only to return with the same response: the executives are too busy and will see me when they decide it's convenient. Not once have they made the effort to meet with me directly. It's also a known fact that employees are treated poorly here, which only adds to the toxic environment. My husband and I are already searching for another facility to move my parent. Families deserve better than this lack of compassion, accountability, and basic responsibility.

A resident here for 2 yrs, with 8 exec directors in 24month, although the place is well maintained…read moreand looks nice thank you Brandon Foster director of Maintenance, once you get past the smoke and mirrors thank you Brandon Foster,attentive director of maintenance, having 8 executive directors andthe attitude of one specific caregiver, leadership knows who it is one star speaks volume, to the services rendered and one bad apple Kudos to the Directors of activities, Amber and Teri for their creativity and good vibe they bring , the dining experience is similar to a high school cafeteria and the menu?? No kind words to express the lack of satisfaction, the failed leadership, which starts in Dallas and continues to fail. as of Jan 11, 2025, the saga continues going on 9 Executive directors now and a continuing attitude by one specific caregiver who kills time scrolling on her phone and supervised by the H&W Director Valarie, needs to be addressed and falls on deaf ears, a frustrating place to live and call home, one bad apple spoils the bunch. and-yes, little yipping dogs are allowed and yip into the night, with all of this, I find it challenging to make this place a happy and pleasant experience and a place I want to call home, begging to get 10 minutes of help for a shower and bedding to be made up is a real thing, Being short staffed is the reality the 9th executive director will start next week let's hope for a better outcome 01/19/25 As of today 1/26 nothing changes. I can only hope Karma catches up with the nasty one she knows who she is as does the failed leadership it's not a pleasant place to to be any one thinking it's a nice place, needs to live it, it's under staffed and I could go on and on resident on the floor at 530am nobody around to help her, so under staffed 2 caregivers for 3 floors on the overnight no pager to respond to a call bell at 63 years young, not my idea of a pleasant retirement

A family member lives here. They consistently lose good employees, underpay and run people ragged…read more I hear stories like "the kitchen ran out of spoons", "we had soup in paper bowls tonight", and "they don't have enough staff to clear bus the tables so the wait for dinner was over an hour" along with tough as nails chicken. I've lost count how many chefs they've been through. I have heard concerns that the group shuttle buses are frequently broken down and makes me wonder if they are being regularly serviced.They've cut back the hours and transportation services they provide.Meanwhile the rent goes up year after year a lot more that inflation. Despite Florida being "open" during covid, management kept the independent living residents locked up like prisoners even though the employees could come and go every day. No family wants to move a 90 year old relative after settling in, and ownership seems to be well aware of that. Still, on balance a nice place- just lock in your rent before you sign!

I can only speak from my own experience. My mom / dad were there for a little over a year before my…read moredad passed and my mom needed higher level of care. I feel like the place is good, the apts are bright, the staff has always been helpful, the maintenance crew seemed prompt. The food is okay... kinda standard for these type of places. I didn't leave there feeling like I was bitter about the situation at all. Pinecrest is okay in my book. It has a homey vibe. Moved mom to a much smaller facility, where in her bedridden condition, I think she could get more personalized care than a large place could give.

The staff here is amazing! They put in their best efforts to ensure every resident has what they…read moreneed.

Since moving my mother into The Oaks, I have personally witnessed seven separate occasions where…read moreher prescribed medications were left in her apartment and not administered--an alarming violation of proper medication management protocols. I brought this issue to Pamela's attention each time, yet nothing changed. As a result, my mother repeatedly missed critical doses of medication due to the negligence of the staff. Even more concerning, there have been two separate incidents where her emergency pendant went missing, only to be found hidden in areas of her apartment she physically could not access on her own. Instead of taking accountability, The Oaks blamed us for the missing pendants--when in fact, it's evident that an employee removed and concealed them. This is a direct threat to her safety and raises serious questions about staff conduct and integrity. In mid-February, my mother suffered a serious fall in her apartment. I was never notified by staff--it wasn't until the next morning, when I spoke to her on the phone, that I learned of the incident. Despite the injury requiring 16 stitches and later becoming infected, no one encouraged her to seek immediate medical attention, nor was I called. I was told afterward that the wound care team would "follow the case," which was completely insufficient for such a significant injury. The Oaks scheduled a doctor's appointment for my mother. The driver, Bill, dropped her off at the address written on her paperwork--only it was the wrong location and in the wrong city. I happened to show up to her appointment and saw her sitting alone in a building lobby with no way to contact anyone. When I spoke with Pamela, she claimed she had no way of knowing the doctor's office had moved. However, I confirmed directly with the office that they relocated over three months ago, and The Oaks had just scheduled the appointment the day prior. My mother was left alone, at the wrong address, due to a completely avoidable and careless oversight. These are not minor slip-ups--they are repeated failures to meet even the most basic standards of care, safety, and communication. Due to these ongoing issues, we are moved my mother out of The Oaks.

New facility for assisted living with a wonderful happy attitude of all personnel working there and…read moreresidents! What a concept caring loving and happy attitude! Everyone should take lessons from this assisted living facility. My mother has now moved in officially and is enjoying all of the Activities and caring happy wonderful staff, did I mention they actually care! Also the food service is beyond excellent! Bill the chef allows food service from 7 to 7 meaning they don't have to be in the dining room at a specific time to get any service, or food! He has daily marvelous creations and we as a family have eaten there many times and are extremely Impressed with the food service!

From the owner: At Tessera of Westchase, we're committed to providing healthcare and supportive services that honor…read moreyour legacy, embrace your wellness and respect your personal goals. Simply put, we've created a luxurious, resort-style assisted living and memory care community in Westchase, where you'll continue to live your story, your way.