A resident here for 2 yrs, with 8 exec directors in 24month, although the place is well maintained and looks nice thank you Brandon Foster director of Maintenance, once you get past the smoke and mirrors thank you Brandon Foster,attentive director of maintenance, having 8 executive directors andthe attitude of one specific caregiver, leadership knows who it is one star speaks volume, to the services rendered and one bad apple Kudos to the Directors of activities, Amber and Teri for their creativity and good vibe they bring , the dining experience is similar to a high school cafeteria and the menu?? No kind words to express the lack of satisfaction, the failed leadership, which starts in Dallas and continues to fail. as of Jan 11, 2025, the saga continues going on 9 Executive directors now and a continuing attitude by one specific caregiver who kills time scrolling on her phone and supervised by the H&W Director Valarie, needs to be addressed and falls on deaf ears, a frustrating place to live and call home, one bad apple spoils the bunch. and-yes, little yipping dogs are allowed and yip into the night, with all of this, I find it challenging to make this place a happy and pleasant experience and a place I want to call home, begging to get 10 minutes of help for a shower and bedding to be made up is a real thing, Being short staffed is the reality the 9th executive director will start next week let's hope for a better outcome 01/19/25
As of today 1/26 nothing changes. I can only hope Karma catches up with the nasty one she knows who she is as does the failed leadership it's not a pleasant place to to be any one thinking it's a nice place, needs to live it, it's under staffed and I could go on and on resident on the floor at 530am nobody around to help her, so under staffed 2 caregivers for 3 floors on the overnight no pager to respond to a call bell at 63 years young, not my idea of a pleasant retirement read more