When it became obvious that my Mom could no longer live independently I looked at a lot of ALFs. My Mom's income is extremely low so cost was a big issue for us. The only thing she could afford at other places was a shared room that was tiny. The social worker we had knew the folks at Heron House. They worked with us to get Mom a private room at a price we could afford. Sherry, Marybeth and Courtney have all been really great to me and my Mom. The staff is consistent without a lot of turnover. Mom has her favorite nurse-Tequila who really makes her laugh and her favorite tech-Brittany who is very sweet. The all day dining room is a huge plus as the residents don't feel they have to hurry or they'll miss a meal. The homemade soups are amazing by the way. Heron House may not be the newest facility but the care they give their residents is genuine. I have found them to be responsive, caring and kind. read more