Great selection of rentals ! Amazing multi-lingual staff ! My wheelchair was also able to fit…read moreeasily through the door so I would say this shop is ADA friendly ! This shop spoiled me with my helmet rental ( was able to rent a Pret for a very reasonable price ) ...didn't know how lucky I had it until going to other local mountains shops like ones in Breckenridge which only offered giro or head helmets . Highly recommend!

We really loved our time with VST gear- they provided surprise overnight storage which we loved,…read morehad spots to hold shoes, and were overall so kind. Gear was spot on, as well. Priced SIGNIFICANTLY better than other vail suppliers- I called them all. Great all around.

They did an amazing repair job on my skis last year and I will be forever and did it to them…read more They're always friendly have great local knowledge and are experienced in all aspects of gear fitment.

This year, I decided not to fly my Volkls out to Colorado, so I went rental shopping around…read moreLionshead for a good performance set. Thankfully, I stumbled across Performance Sports, and one of their awesome staffers, Bullitt who hooked me up with a nice deal on some great gear! This may seem small to some, but all their benches lift up for storage, which is a HUGE plus in my book. Now I don't have to stop at a locker to drop off my regular sneakers/boots...I can just leave my kicks right there in the rental shop. When I returned later that day, swapping skis for shoes was an easy process... I was walking out the door and off to some après ski pubs in no time!

Went to Christy's on two occasions looking to buy a full new setup: set of boots, skis, poles and…read moreboard bag. Both times the employees were condescending to my questions and curiosity about their products. I dealt with Alex - who was very cold and uninterested. I had to engage him and drive the whole convo as wasn't greeting anyone. And also dealt with a heavier set gentleman with glasses (wearing a polo shirt).. who was condescending and gave a know it all vibe. I asked him to try on a pair of boots, and he basically said no, and shut down the conversation. I took my business elsewhere and spent $2200 (including the same boots I wanted - and for $100 less). I would recommend either shopping with Ski Mountain All-Stars (Avon) or Vail Sports (next door) - both super friendly and actually have better prices for same items.

Very disappointed in the exchange policy . My wife received a gift from the store from some guests…read morethat we're staying with us. Unfortunately, it was the wrong size. The tag is still on the shirt with the Christie sports information but unfortunately she was told there's no exchanges without a receipt.. We will not shop there anymore. There's many other stores in Vail Village that offered the same brands and services they do.

Charter Sports delivers top of the line snowboard and ski equipment right to your villa. The…read moreservice is super easy and affordable. The equipment is sized perfectly and in excellent condition. They offer special packages and a discount if you order online.

Can't recommend Charter Sports enough. Everyone was incredibly patient and personable, especially…read moreAdrian and Lake, as well as the owner himself. Rented two different days both skis and snowboards and had a smooth and easy experience with them both times. Was able to drop off my gear at the mountain after I was done which was seamless!

Horrific customer experience and service. There were so many confusion on the return process with…read morethe employees, maybe due to the language barrier of their staff who spoke very little English. Most of the staff were young adults from Peru, Argentina, Brazil, etc... lacked any work ethics, majority were chatting with each other or on their phone, not helping customers in line. Would not recommend doing any rentals or returns at the resort locations. You will get much better experience and treatment at the actual Epic Mountain store fronts instead. The only positive is the convenience of returning your rental at the resort after a day on the mountain.

I loved my rental experience here with my skis. I tried the Salomon luxe 2023 demo skis and Brooks…read moreand Max were great. He had great suggestions for me to try after finding out what I enjoyed doing on the mountain. Honestly, everyone was helpful but Taylor was the first guy who helped me and he was super knowledgeable about skis too. I might end up buying from them. Bonus, they are literally across from the gondola and valet your skis for free but you need to get there before 4pm. The retail shop is just around the bend. Also use their 15$ basket for storing your boots.

Great place to rent skis and snowboards!…read more The staff was super friendly and knowledgeable. I was there with a friend who rented ski's etc. and so I just asked the guy for some advice on my gear setup. He totally helped me out, spend time adjusting my bindings and gave me a bunch of good advice. While I was there, a few other customers walked in, and he helped everyone, with all sorts of random problems. We need more business like this!

I rented ski for my kids (14 & 10 years) because the condo we were staying at had a promotion with…read moreCharter for 30% discount. It was by far cheaper than the other rental places in the area. We actually went to another Charter facility that was located in the Marriott by accident. They would have helped us there too, but they were so busy. She called our correct rental facility (Lionhead lodge) and they said they didn't have a wait, so we finally got to the right place. On a side note, while at the wrong Charter, I needed to have my bindings adjusted and even though it was slammed, the technician fixed my skis for me in a few minutes without complaint. Immediately, they were super friendly and got my kids fitted. They made sure that my kids had the right size (which took a couple of tries) boots and skis. They also allow you to store your skis there for the night. We had bought a 2 day ticket but we weren't sure we would use those 2 days consecutively. They allowed us to store our skis there and would not charge us until we came back to use them for our 2nd day. Also when we did come back to return the skis, the technician that helped us originally welcomed us back and even said my last name. How did he remember me? I have no idea, but that is great customer service. I would definitely rent from this place again.

Koby was amazing and super helpful. I needed a new snowboard and he was very knowledgeable and…read moreextremely patient. He helped me find a board that worked for me, and made sure that I was happy with the set up of the bindings. Overall, great customer service!

Been coming to Avon on ski trips for years. Christy sports is a stop every year to check out their…read moregreat gear deal. My friends and family have rented for years. This year after ski day one I realized my foot was extremely uncomfortable. (Old dude with a bunion that's getting worse) I stopped in at Christy and Joe the boot specialist was super. He offered to punch out my boot while I waited but also let me try on some new boots for comparison. We decided to punch out my shell and after a short wait to let it cool off after heated adjustment I was back on the slopes. World class service without high pressure sales.

I hate leaving bad reviews- but buyers beware of ordering for shipping!…read more We ordered a a pair of skis and UPS delivered it in a box that was completely crushed and split open. I could see the skis before even opening the package. Of course I wanted to return it as I don't even know the condition/ how compromised the skis were. I immediately sent photos with delivery timestamps and regardless of how UPS shipped it- the way the company handled it was so rude. The Director of Operations called me the next morning and did not apologize once. He was so condescending and said he already discussed this with me via email. The packaging was so compromised that I couldn't even reuse it to ship the skis back safely- he asked me why I can't you just tape up the sides and ship it back. I kept trying to explain that I was nervous to returned expensive equipment in a completely damaged box- I wanted to ensure I got a refund and prevent further damage to their afraid these expensive skis he didn't care- so condescending and rude - No accountability. No ownership. No solution. Just deflection and attitude. If this is how they handle a straightforward shipping issue, imagine how they handle real problems. Ski equipment isn't cheap, and customers deserve better than being told to fix the company's mistake with a roll of tape. I'm shipping it back as is and if it's damaged further it's not my problem. I will not be ordering from them again, and I will not be recommending them to friends or fellow skiers. There are plenty of other retailers who value their customers & their equipment.

Nice enough but everything is old out of the way if you are not staying at the resort…read more The staff is super nice but they put me on skis that couldn't grip ice and almost killed me. The staff is extremely nice though and that makes a huge difference.

Needed a part that I lost for my snowboard bonding. Went to many shops and this was the only shop…read morethat were experts with snowboards and had the is I need. Quick and friendly service. Got a sticker souvenir to support the business!

Stopped in to see if Buzz's could help me with my binding, screw fell out of the toe strap. I…read morewalked in and was greeted by staff immediately and asked how they could help. Showed them my issue and they immediately went out of their way to find what I needed and modified the strap to get me back on the hill. I walked through the shop to look around and they have a good selection on boards, skis, and accessories and at great prices. If you are in the vail area I highly recommend stopping in and supporting a local ski/board shop. Thank you Buzz and staff for the help.

Rented bikes today from Wheel Base, our first experience with their shop. We have rented bikes,…read moreevery summer, for years - trying different shops. Wheel Base had a great selection of bikes, the staff was helpful in selecting the bikes and offered to match any competitive pricing in the village. Will definitely go back!

Adult bikes that have been previously wrecked should not be rented. The bike I rented had crooked…read morehandle bars, a broken water bottle cage (that scratched me several times) and a seat that would not stay put. They also do not honor the price on the flyers that are around town. Won't rent here next year!