I took my vehicle in for AC service. I was told it was $90 to replace the AC belt, which I already…read morehad purchased. Over the phone she quoted me another price, and asked me sarcastically"do you want to make sure it actually works if not we can suck the freon out and you could just put your own in" And she asked me if I wanted to make sure it was working. I said yes. I was presented with the bill for a reasonable amount, a little over $300. It worked for a while and then started blowing hot air. It states on the receipt that if that happened to bring it back right away! I tried to schedule an appointment and she told me that she wasn't going to do anything for free, not even look at it without a service fee. I explained to her that it was paid for and the service rendered did not hold up. It clearly states on the receipt to bring it back with an explanation mark ‼ she told me she wasn't going to do anything for free and that the vehicle looked at will generate a charge. I explained to her this was a service I paid for it and it did not work properly. But I was told that I would have to pay for anything over and above what I already paid to have it fixed, and it won't even be looked at without charging just to look at it! Then! She hung up on me. She is snippy and she's rude. Very unprofessional in my opinion and not to mention, I borrowed a book from their waiting area. I asked for permission, she gave it to me reluctantly. I told her I would bring it back when I picked up the car which is exactly what I did. She went as far as to call the local author, as soon as I left and told him I stole the book did I get a apology call when she found out I had returned it upon pickup of my vehicle? No, she took all that time to call the author and say I took her book when she gave me permission in advance- because I asked. My recommendation would be to ask all these questions in advance, with Kosrow that is. I've been in the car business since I was 16 and now I'm 60. I've never! Had anybody service my vehicles and not guarantee their work. I've always been able to bring it back when needed and they didn't charge me anything, even just to look at it, and they also have a receptionist that was rude and rubbing the customer wrong after the fact. Again I try to take my vehicle back as it states to do so on the receipt to no avail. Buyer beware!

I have enjoyed knowledgeable service and fair pricing from Kosrow over the years and can recommend…read morethem for this. So I was surprised to walk into the waiting room and find an amateur painting of Trump being interviewed by a gaggle of clowns--a proclamation of the business's politics. This made me wonder whether having the "wrong" make of car, the "wrong" bumper sticker, or the "wrong" air freshener hanging off my rearview mirror might get me "profiled" as a Democrat and affect the level of service I get. My father was exiled from his country after takeover by a brutal dictator, and he could never go home again. It's a place where exercising your right to free speech can mean death. So, seeing this painting mocking the free press and gloating over a man who literally proclaimed himself an American dictator on day 1 brought all that sorrow back. All I wanted to do was pick up my car. And I'd been having such a nice day. I also run a small business and work with many clients whose views I do not share. I don't bring that up. It's the professional and courteous way to do business. Now people who don't share the Kosrows' affection for the current leadership will feel unwelcome and unsure of how the business will treat half of their customers. They may as well post a "No Irish" sign on their door.

I absolutely recommend this place to anyone. I took in my slammed 350z and had them adjust my coil…read moreovers, very reasonable price and very professional. They made sure to not damage my car getting it up on the lift. Highly recommend. They give it to you straight!

So business mgt you responded to my post .not here to argue but you claim you gave gave quote for…read moreworst case .but how ever .you went into your little office after I asked if you could be more exact for about 7 minutes doing something on computer then came with same price .even though we had all parts for both rigs .so not sure what you mean by worst case for price but labor by computer or book is worst case period it gives you the hours for any job how long it takes .which is first screw you by any shop because most jobs are quoted by the computer or manual for laber .and a vast majority of jobs don't take that long but yet a person gets billed anyway.bit my buddy wayne which should be enough for you to remember actually after 4 wks of you having his truck went there and got pissed then you guys realized you better get it done

We have taken all of our vehicles to Cleveland. They always take such good care of us and help us…read moreunderstand our options.

We took our 2001 Honda in . The belt was slipping, the engine light was on and the temperature…read moregauge wasn't working. Car ran fine. My wife took it in. I got it back. The belt didn't slip , the engine light was still on and the gauge didn't work. $400 for a new thermostat. I took it back today. He ran a code on the light (never did it the first time) and said my coolant sensor was out. Probably why the gauge didn't work in the first place!!! He said he could put a new sensor in it. I told him I couldn't afford another $400 for a 24 yr old car and left. I will never go back and recommend you don't either.

The Carlos' guys (father/son) are extremely honest, knowledgeable, and do an amazing job. We have…read moretaken multiple vehicles to them and referred many people to their shop. Always happy and impressed.

I came in with a transmission issue. They worked extremely quickly with the circumstances, and did…read morea wonderful job. Very affordable and accommodating to my budget. Honestly life savers!

Friendly and quick response at the desk. The work starts…read moreand finishes on time. But the real reason I go is for the popcorn.

Always my go to mechanic..they are honest, straight forward, its always easy to get an appointment…read moreand their prices are lower than going to the dealership. I've had them complete several comprehensive services on my car and I feel very confident with the quality of their work. Would absolutely recommend

It's hard to find an honest auto repair shop these days but these guys are great. Great service…read moregreat job. They will get my repeat business.

Honest, reliable, quick turn around time, knowledge of many makes & models. I've been coming here…read more5-6 years now & have always had superior service & exceptional work. They maintain 4 of my vehicles & wouldn't trust anyone else. I also don't have to wait weeks to get my vehicles back.

I brought my 2021 Toyota 4Runner here for brake service and had a great experience from start to…read morefinish. I stopped by a few days ahead of time, got a clear and fair quote, and scheduled an appointment with no hassle. When I arrived a few minutes early, they checked me in quickly and got right to work. The service was completed in under an hour, and everything was done exactly as quoted. Fast, professional, and efficient. I'm very happy with the service and would absolutely recommend this place.

Excellent customer service. And attention to detail. Very friendly Quick and efficientread more

I've been taking my vehicles here since I got my first car (a total beater of a Honda, lol)…read more The service is excellent and prices are very fair. They are upfront about what needs to be done. I highly recommend One Cent Auto Repair.

We have been going to Gordon for going on ten years now. He has served us and multiple cars and…read moretrucks. His pricing is fair he is honest and Fabulous! I couldn't recommend one cent Auto Repair more!