I have used Deane's Auto for many years and have never have had a bad experience, except the time I…read moreused motor oil in place of brake fluid and Deane's needed to fix it. I paid for that one. The original owner has sold the business and the new owners decided to keep the name. Service is still great and I see no problems with their work. They are fast, they're friendly and are reasonably priced. Give them a try.

Deane's Automotive was sold. No more Albert, no more good service here. My son and I came here for…read morea diagnosis only. We clearly and repeatedly stated diagnosis only. Come time to pick up the car and he wants to charge an outrageous repair bill, saying first that we didn't say diagnosis only, and then admitting that we had, in fact specified diagnosis only, but claiming the repair he made was actually part of the diagnosis. He started slapping the counter-top with his hands and kicking over the chair as if trying to physically intimidate me. I literally had to call the police to get my car back! I recommend going elsewhere. If zero stars were an option ...

I took my vehicle in for AC service. I was told it was $90 to replace the AC belt, which I already…read morehad purchased. Over the phone she quoted me another price, and asked me sarcastically"do you want to make sure it actually works if not we can suck the freon out and you could just put your own in" And she asked me if I wanted to make sure it was working. I said yes. I was presented with the bill for a reasonable amount, a little over $300. It worked for a while and then started blowing hot air. It states on the receipt that if that happened to bring it back right away! I tried to schedule an appointment and she told me that she wasn't going to do anything for free, not even look at it without a service fee. I explained to her that it was paid for and the service rendered did not hold up. It clearly states on the receipt to bring it back with an explanation mark ‼ she told me she wasn't going to do anything for free and that the vehicle looked at will generate a charge. I explained to her this was a service I paid for it and it did not work properly. But I was told that I would have to pay for anything over and above what I already paid to have it fixed, and it won't even be looked at without charging just to look at it! Then! She hung up on me. She is snippy and she's rude. Very unprofessional in my opinion and not to mention, I borrowed a book from their waiting area. I asked for permission, she gave it to me reluctantly. I told her I would bring it back when I picked up the car which is exactly what I did. She went as far as to call the local author, as soon as I left and told him I stole the book did I get a apology call when she found out I had returned it upon pickup of my vehicle? No, she took all that time to call the author and say I took her book when she gave me permission in advance- because I asked. My recommendation would be to ask all these questions in advance, with Kosrow that is. I've been in the car business since I was 16 and now I'm 60. I've never! Had anybody service my vehicles and not guarantee their work. I've always been able to bring it back when needed and they didn't charge me anything, even just to look at it, and they also have a receptionist that was rude and rubbing the customer wrong after the fact. Again I try to take my vehicle back as it states to do so on the receipt to no avail. Buyer beware!

I have enjoyed knowledgeable service and fair pricing from Kosrow over the years and can recommend…read morethem for this. So I was surprised to walk into the waiting room and find an amateur painting of Trump being interviewed by a gaggle of clowns--a proclamation of the business's politics. This made me wonder whether having the "wrong" make of car, the "wrong" bumper sticker, or the "wrong" air freshener hanging off my rearview mirror might get me "profiled" as a Democrat and affect the level of service I get. My father was exiled from his country after takeover by a brutal dictator, and he could never go home again. It's a place where exercising your right to free speech can mean death. So, seeing this painting mocking the free press and gloating over a man who literally proclaimed himself an American dictator on day 1 brought all that sorrow back. All I wanted to do was pick up my car. And I'd been having such a nice day. I also run a small business and work with many clients whose views I do not share. I don't bring that up. It's the professional and courteous way to do business. Now people who don't share the Kosrows' affection for the current leadership will feel unwelcome and unsure of how the business will treat half of their customers. They may as well post a "No Irish" sign on their door.

I highly recommend Sanders Auto. Nick and Erin provide excellent customer service. I have had my…read morecar's needs diagnosed, prioritized, and repair prices are most reasonable. They get my car in and out of the shop on schedule and honor their quoted prices. Sanders Auto provides everything I look for when searching for a mechanic to keep my auto safe for travel within my budget.

I e never written a review before but keep thinking, now is the time. These guys have saved me…read moretwice. The first was a few months back and I called in a frantic because my car was having issues. I'm a single mom and at the time I was the only one financially and physically taking care of my two young children. I left a short massage at first at multiple auto places nearby and they were the only one to call back. I let them know that I was really in need of help because I had to be able to get to get my kids to school (they were missing that day due to the car) and I had to get to work later. They made sure to get me in that day and were so kind and reasonably priced. I didn't feel as though they took any advantage of my situation. Skip to the last couple days I called because my brakes were grinding. They got me in just a couple short days later. When they called for me to pick up my car I told them it may take me a few as myself and my kids would be taking the bus. Instantly they said not to worry about that and they would bring my car to me. Less than 10min later they dropped it off. Honestly, it warmed my heart and truly took the stress off my plate! Thank you, thank you, thank you!!!! You don't know how much your customer service meant to me. I'm a customer for life!

Horrible communication, no accountability They don't answer…read morethe phone, and they don't call you back. A complete waste of time.

Really honest shop with fair prices. Very friendly and knowledgeable towards diesel trucks.read more

I recently had my 2012 nissan Altima repaired at Cascade and I am Very pleased with the level of…read moreknowledge, expertise and fairness that was shown during the process. Tristan was so helpful in explaining things to me every step of the way and even showed me exactly what he saw when checking out the problem I was having with my car. He explained his findings clearly in lamens terms and was patient while doing so. Marlen is professional and Very knowledgeable with cvt transmissions he also has networked with local shops for different repairs that required tools they didn't have, like having my computer in my car updated by a Nissan dealership shop worker. A good rapport with dealerships is a good thing. These days integrity and true grit, meaning one who is willing to put in the work and time to complete the job and charging a fair price without doing unnecessary repairs are hard to come by. The level of consideration was top notch! I highly recommend this shop for all your car care needs. Also, I use them as a DEQ 2 station, It's a lot better then having to wait In line at DEQ.

Marlon helped me resolve issues with my suspension, instrument cluster, and speakers for half the…read morecost previous mechanics had quoted me. He was also helpful in answering any questions I had about the repairs.

I couldn't speak higher of One Fine Mechanic. He has been incredibly fair to us in pricing and in…read moreadvice. He replies quick and is realistic about what he recommends (doesn't try to upsell things we don't need) We recently moved away from the Gresham area but will still make the commute when we need work done, because it's hard to find people with integrity like Vu!

I have been to One Fine mechanic a few times when I had my older car. I felt confident that…read moreVu/owner had my best interest at hand. He explains things really well/clear. I am now in market for different car due to MVA, but definitely will be taking to Vu for care. For some reason this is posting saying Calif. I am in Oregon. Simply the BEST.

I had a drivers side window motor that needed replacing. Ryan replaced it by lunch at a fraction of…read morethe cost the dealership was going to charge.

Ryan is a cool, very down to earth person. I bought a 2013 RAV4 used and brought it in for…read moreinspection. He walked me through every nook and cranny of the vehicle and walked me through every detail of what he noticed. I appricate his transparency and I can tell he really took the time to make sure my car was safe. The inspection cost me $145 which may be pricy but since I can tell he went through every inch of my car I feel it was worth it. Will be going back.

***BEWARE** I have experienced and have evidence of bad business practices. Leo first quoted me…read moreprice for a brake job over the phone. The price was to replace pads and rotors. His shop cannot resurface rotors. When I arrived at the appointment. Leo changed the price on me. 50$ more that what was poured over the phone. I agreed and continue. *NOTE * no written estimate was provided or paperwork to sign. I found that to be suspicious. 30 mins later he calls to tell me the parts are not the correct size (after being verified by NAPA before leaving) and also that he will have to go to another auto parts store to purchase new pads that fit. I declined and mentioned I only use NAPA as replacement parts. He then got angry and disrespectful and told me to go and get those parts and tried to keep my car unless I paid him to put my car back together or double once job is fully completed. I then told him in order for me to go and figure out the part situation, I need my car to be running and the old parts were still fine. I then informed Leo that I will not pay until the whole job is completed and to give me an invoice or a receipt of the work that was done so far and that I will return once I get the correct size. After letting him know above (no written estimate, no receipt or invoice is not proper business . Leo then declined to offer any sort of proof of taking my brakes off and putting them back on. He told me I had to pay $160 in order to leave with a receipt. Or pay double when the job is completed if I am able to get the correct parts. He declined to offer a courtesy ride. I called and filed a report with the BBB. Filed a non emergency police report. Please consider going to a legit mechanic. I think Leo is running a scam, because he mentioned he gets parts from Car Auto Parts at a discount and if ever he has the wrong size or w/e he can get compensated from them. Idk. This guy is ultra shady. Ended up having to pay a different shop to check and inspect my front end to make sure the brakes were placed on correctly. *** BEWARE ***

This was not a good experience at all. Very bizarre & just goes to show you that if a car mechanic…read moreis not going to make a lot of money on a small job, they will NOT be interested in doing anything at all, & won't care if their reputation is compromised. ALL a mechanic has is his or her reputation, but Leo is NOT concerned with losing HIS reputation, or the reputation of his rude, smug, laughing employee's, I'm referring to "JOSE" specifically when I write this. My husband Don & I went to Leo's shop at the advice of some kid from "Scrubby's Express Lube" which IS a fine business that we go to once a month for an oil change. We went to Leo's over a month ago to correct a squeaking noise in our engine. So, because this young man at Scrubby's said Leo was a great mechanic we went to him. And for the record, my husband is a Veteran, and 86-years-old, so I always go with him when there is discussion of any kind of repair to our Jeep, which we have almost completely restored. We had a noise in our engine because of a loose belt, this is what we thought, but apparently it was not the belt, it was something else, some part of the engine below the belt that needed tightening called the "tensioner." This is what we were told by the employee at Scrubby's. He seemed certain that it was the tensioner, and not the belt. When we went to Leo's, we were polite and respectful, we explained what the young man had told us at Scrubby's, that it was the tensioner that needed "tightening." Leo seemed nice, gave eye contact and seemed honest. Leo said all we needed was a new belt. We were confused but took his word for it. So, he replaced the belt and charged us $99. The next day, the noise came back, so the day after that we returned to Leo's and said that the noise had returned and maybe it was the tensioner that needed to be tightened after all, and not the belt. Without out permission, Leo reached in and took out "his" belt and replaced our old belt, saying we didn't need the new belt but that it was actually a missing bolt or screw that went under the belt, inside... guess what? The tensioner! But he said that because we have a '96 Jeep, he would have to order it. Order a bolt? Okay. He said it would take two weeks and he'd call us back. He never called back. So, more than two weeks later, I called back. Leo could not remember who we were. I had to talk to him for a couple minutes before he remembered who we were. Then he said he'd ordered this part but it would not come until June 29th, which was in a couple of days and he would call us. So, June 29th rolls around, and yep, no call from good old Leo. So, on the 30th of June, I called him. Leo was friendly and polite, as always, and said that the part had finally come and so we could come by at 9:00 am on July first. That was yesterday. So, this is the good part. We came by Leo's yesterday, at 9:07 am. NO Leo. We drove up, parked in front of the service area and turned off the engine and waited. Though Leo's 2 employees saw us, they didn't walk up right away, or wave or say, "Be with you in a minute." Finally, JOSE walks up & wants to know what we want. I politely explained that Leo had an appointment with us at 9:00 am, for our car. "Leo's not here" says Jose. That's it. No explanation, no nothing. I then explain what happened to our car, how Leo couldn't seem to fix it and the whole joke about ordering the part. JOSE is now smiling and laughing. He thinks this whole situation is SOOOO funny. But again, "Leo's not here!" As if that is all we need to know. When I asked when Leo would be back, JOSE didn't respond. "He's not here!" Okay. Then I became impatient, again repeating what had happened and how Leo had not fixed this really simple issue but had taken our MONEY and had not fixed the problem. "Why are you yelling at ME?!" JOSE wants to know. I was not yelling. It became quite clear LEO & JOSE & this whole operation are just a bunch of crooks who take your money, smile at you & don't do the work. Now, perhaps Leo does have 2 or 3 good reviews. I'm sure those problems involved more MONEY, but because WE had a small issue, he didn't give a damn. And that's okay, because now there is this review on YELP and its a ONE STAR review. If I could give him Zero stars, I would. There is another lesson here, and that is don't try to get something for nothing. I told my husband that we should take the Jeep to our regular Jeep Dealership in Beaverton, these people know Jeeps. Sure, they are more expensive but if we had gone there, instead of some cheap crook who will take your money and give you nothing in return, our Jeep would be fixed. But Don wanted to take the word of his kid at Scrubby's, (who turned out to be a family friend of Leo's family) LOL... So, against MY better judgement, I let my husband talk me into going there. Next time, even if it is twice as expensive, we WILL be going to the people who can actually do the job, and not some guy who will con you.