Bills is awesome! I had an extremely frustrating issue: my…read morekeys sticking in my ignition and running the battery dead. The dealerships quote was considerably beyond my budget. Bills quoted me a reasonable price. BUT, when I picked up my Car: the cost was $100.00 cheaper. I've never had a mechanic charge me less than the original quote. They are friendly, efficient and kind. My roommate had a similar issue that the dealership overcharged her for and did not resolve the problem. Bills is our new go to guy for all thing's automotive. I can't recommend them more: they are the best

My truck was there for 2 weeks for a tune up and a knock sensor repair. I was told it would be…read morethis day then no another few days no next week, Monday which ended up being the following week Monday. I complained and was met with the response of , "Oh that truck is so old." Plenty of older rigs there upon pick up. When I finally picked it up they planned to charge me over $2300 but reduced it to $2205 after I complained that they had it for 2 weeks. Never again!

I was apprehensive about using this Jiffy Lube because of all the bad reviews. I'm pleased to say I…read morehad an exceptional experience. The staff was professional, kind, and efficient. The location was right next to Safeway, so I was able to get groceries while they performed the full synthetic oil change. The price was reasonable and they accepted my online coupon. I can confidently say I will return for my next oil service.

I'm very disappointed with my recent visit to Jiffy Lube…read more I paid for a Signature Service package, but as far as I could tell, many of the listed services were not performed. The following items were not completed: Brake fluid level check Wiper blades check Exterior lights check Tire pressure check Transmission fluid check Power steering fluid check Battery check Exterior window cleaning Interior floor vacuum That's a significant portion of what I paid for. When customers are charged for a package, they expect the full service to be completed -- not just part of it. In addition, the customer service was very unprofessional. No one asked for my name, and I was not thanked when I paid. The employees were openly complaining about management in front of customers, which made the environment feel uncomfortable and poorly managed. Because so many visible tasks were not completed, I am also concerned about the services I couldn't see. It makes me question whether other important checks were skipped as well. This experience left me feeling misled and frustrated. I trusted them to perform the services they advertised and charged me for, but that trust was not upheld. I would strongly advise others to carefully review the work before leaving. I will not be returning.

I came for an oil change…read more The last oil change I did was at Jiffy Lube on Burnside. I went right after a strenuous dentist appointment. Half of my face was numb. Jiffy Lube lied and told me I need an engine flush and "Toyota recommends it at 15,000 miles." They run on upsells and disrespected me by lying. I went to Valvoline with a massive headache. They presented all the typical recommendations but was respectful and didn't push it. Exceptional service and pleasant atmosphere. I don't need an oil change station sound like a tire change at NASCAR with pressure of a salesmen. Good job guys you have a lifetime customer!

Came for an oil change and ended up tacking on a few other things. I had a coupon for $75 off $250!…read moreGood deal. Guys were really friendly and more importantly honest. I'm not an auto expert, but I do work in a field where people are trying to constantly get one over on you. So I'm pretty good at sussing out when someone is lying or trying to sell me something I do not need. "Do I really need this" being answered with "it can wait" is a good sign. Anyway, good easy experience. I got a couple extra services so it wasn't the usual 15 minutes but still very fast. Started at 8:20 and was outta there at 8:50.

Stopped by during my lunch break and was in n out within 30 minutes. Answered all my questions and…read moregave me recommendations. 11/10 service.

Poor customer service and failure to back up and support your work. Was surprised to see this…read morelocation can even replace a belt right. Never a problem until i trusted the store manager to perform a normal task. Now my neighbors are aware every time i start my backup farm truck. It squeals louder than a pig and wakes babies up to a mile away. Imagine my surprise when they don't want to fix the issue and send me packing. Waste of time and i recommend everyone avoid any added services at least at this location. Trusted partner for 20 years wasted by my last experience.

I brought my wife's 2012 Camry in for its annual servicing. Nothing serious just something I needed…read moreto do to keep the old girl running? I was promised only a wait of one hour? And one hour and 10 minutes with my free cup iof coffee it turned out to be! I am very satisfied with their professionalism and friendliness and the coffee was good too? I will have no problem using them again for our second vehicle when the need arises? 5 stars no problem*****!

I have always had great service. They go above and beyond to take care of my needs! I have had oil…read morechanges and things that come up. They get me in a timely manner. They are very professional and very friendly!

I dropped in this morning because one of my tire pressure sensors went south. Without an…read moreappointment, I was in and out quickly, and while they did a quick brake check at my request, they told me I was good to go and didn't try to sell me anything. Plus the shop dog is awesome, friendly and attentive, and we kept each other entertained the entire time playing both tug-of-war and fetch!

Always great customer service. James is always friendly and helpful, even when they are short…read morestaffed and busy with winter tire swap season. I had an appointment today and because they were short staffed I had to wait longer than usual. James made it right. Thank you!!

Friebdly service. these guys are super professional and respectful, had me in and out of there in…read moreno time. I would recommend this business to all my friends and family

Very good service. Employees are very friendly. Prices are very reasonable. No appointment…read morenecessary. Great place to do business

I called him because I hit a big rock & tore up my oil pan & power steering pain (?) He towed my…read morecar to his garage in Keizer. He was very thorough & explained everything he did. I would definitely take my car back to him if anything else happens.

This was my second appointment with this business. My first visit was a five star visit and my…read moresecond visit was a 10 star visit. Brandon and his crew respected my appointment time took care of my tire which had to be replaced and gave me a comfortable place to wait for the service on my Honda CRV. Their customer waiting area offered coffee, tea, snacks, and I believe a television. Who could ask for more? Also, I had five lights on my dash that came on when I ruined my tire hitting a curb. The guys reset the warning lights and replaced my tire with a newer tire. I was out of there in 45 minutes. Typically in my old place of business that I used I was there 3 to 4 hours waiting for similar services. My time is precious just as theirs is. Brandon was polite. The customers service was important to him. Thank you, Brandon and guys in the shop who took care of this customer. As I was ready to leave and pay my bill, Brandon said "No Charge". What? Wait I need to write you a check no ma'am no charge today I was blown away. This business is my new go to for tires repairs, and anything else my Honda will need in the future.. thank you guys I'll be back

Great service every time! I trust what they do and have…read morenever had an issue after years of going there. The only place I take my car.

Reliable Service, Great Value, and Friendly Staff…read more I've been coming to Scrubby's Oil Change for quite some time now, and they consistently provide excellent service. The staff is always friendly, professional, and very trustworthy, which makes every visit a pleasant experience. They work efficiently while still paying attention to the details, and they take the time to explain any recommendations without being pushy. I appreciate their honesty and the confidence they give me that my vehicle is being well cared for. Their pricing is very fair, and the value you receive for the service is excellent. It's reassuring to know that you're getting quality work at a reasonable cost without any surprises. The service is quick, the team is courteous, and the overall experience is always smooth and stress-free. It's hard to find a place you can truly trust with your vehicle, and Scrubby's has earned my loyalty. I highly recommend them to anyone looking for dependable and professional oil change service.

Tyler and Cheyenne were incredibly friendly and responsive from the start. They were able to fit us…read morein on a weekend with very little notice, which we truly appreciated. Tyler diagnosed our car within the timeframe he promised and walked us through everything clearly. The estimate was very reasonable, and the work was completed promptly. What really stood out was Tyler's emphasis on safety--he went above and beyond to make sure our car was safe to take home and even encouraged us to come back so he could look it over again and confirm the issue was fully resolved. It's refreshing to find a mechanic who genuinely cares. We will definitely be back!

Had a great experience at this shop! I was in need of assistance with my exhaust and found exactly…read morewhat I was looking for. Tyler helped me adjust my exhaust and got it done quickly and efficiently. He was super friendly and took the time to explain everything I had questions about. Also, the cost for service was really good compared to other independent shops/big name shops charging 2-3x more than what I paid here! I really appreciated his professionalism and attention to detail. Definitely recommending him to friends & family!