Always great customer service. James is always friendly and helpful, even when they are short…read morestaffed and busy with winter tire swap season. I had an appointment today and because they were short staffed I had to wait longer than usual. James made it right. Thank you!!

I was on a road trip with my family and had a tire blow out. Cruz and his crew went above and…read morebeyond to help get us back on the road as quickly as possible. They were kind, considerate, professional and really awesome! Thank you so much Cruz! I highly recommend Gill's if you are in Hood River or coming through!

Paid for a full synthetic oil change, but they tried to tell me based on their sticker that it…read moreneeded to be changed again in 3,000 miles. Be sure to check the sticker--they're trying to get you to change it more often than necessary. I had them correct it, and they claimed their system wouldn't allow any changes. I asked how long a non-synthetic blend should last, and they said the same mileage. Absolutely wild.

WARNING!! THIS PLACE SCAMS PEOPLE!!! UPSELLING TRANSMISSION FLUID CHANGE SCAM…read moreThey showed me a paper towel with my "burnt transmission fluid", even though it had just been changed 1,000 miles ago. He tried to show me new fluid next to a dirty burnt fluid that didn't come from my car, and he wasn't even sly about hiding the fact that it didn't come from my car. They do this to other people from the reviews here. This is not okay, and the community will know. Shame. The lady next to me fell for the transmission scam cause she did not look happy and they were doing the process to her car.

We had our Equinox worked on in February. The problem was identified and parts were ordered after…read moreconsulting with us. We were very pleased with the work completed, the communication to us informed and the price! Nice guys to work with and will be back, if needed! Thank you!

Happy to give a shout out to Taylor Automotive. They're crazy-busy but when my Dad's truck started…read morehaving a low speed 'catch' in the steering they fit it in *that day* to make sure it couldn't grow into an at-speed 'stuck'. They were friendly and immediately came to look at it when Dad got there. 15 minutes later the issue had been identified, fixed, and he was back on the road. With an experience like that it's easy to recommend them. 100%.

Do not trust this place. My elder church friend brought her toyota PU here. They charged her $308…read moreand told her the obvious "your vehicle needs work". Didn't put in 1 minute of work. I just went over and spoke to her AND repaired all 3 problems in 1.5 hours! Sick people.

Marks is a fantastic auto repair shop. The mechanics have gone above and beyond to fix and service…read moremy cars. They even have some loaner cars if you call ahead. The best thing about Marks is they tell you what they are going to do before they do it unlike some repair shops I've been to where they've replaced items we didn't talk about. I've used Marks for over 10 years now.

I was three hours into a 14 hour drive my car failed me just outside of Hood River. I feel like I…read morestruck gold with being stuck in Hood River and finding Greentree automotive. Andy and Dave totally saved the day for me. They were incredibly responsive, fast, and even gave me a loaner car for the day for $10. Their pricing was very reasonable and I was back in the road by noon. Much gratitude!!

Yet again, Greentree saves the day! A while ago my car broke down in Hood River and these guys…read moresaved my bacon in fixing my car, and I did not forget them. This time, I came to them for a passenger-side mirror replacement after a foul person smashed mine and did not leave a note. I live in Portland, but I will always make the drive out to Hood River if my car needs work because Greentree is simply the best Subaru specialist in the PNW. They are unwaveringly honest people who will work on your car for a solid fair price. The shops in Portland wanted hundreds of dollars more for the same job that Greentree performed flawlessly. I will always spend the extra money on gas to drive to them because I know they will give me the best price for the job and I can completely trust them. Thank you Greentree!

so lucky to have found this shop. our van broke down during a vacation to Hood River that we've…read morebeen looking forward to for months. having the van to get our gear to/fro is a significant amount of our trips' success. luckily, we found this shop to not only get our van in same-day, but it was fixed and returned 24 hrs later at a very reasonable price. The owner gave a clear quote, options and timeframe and far exceeded all expectations. Thank you Los Hermanos for saving our vacation!

A terrific shop! I can't believe I'm the 1st review as this place gets 5 starts on google…read more Honest, friendly, affordable and fast! My family has taken different vehicles here a bout 5 diff times now and the service is always excellent!! Seriously won't go to anyone else now. JOSE is THE BEST!!!

I suggest updating the location to the Hood River location to save your customers time.read more

I'd heard about Andy Miller, the owner of Shadetree Automotive, for years. When my previous…read moremechanic started flaking out on me, I switched to Andy. He's honest, reliable, and an awfully nice guy. He's really good about presenting alternatives when it comes to replacing parts and clearly explaining the pros and cons of getting one part versus another. I tend to believe that sometimes spending a little bit more can save you money in the long run, but it's nice that Andy gives you clear options. I now hear from lots of people how happy they are with his service. It's a family business--one son works with him, and his wife handles the business end of things.

Brandon, our tow driver, was timely, efficient and courteous. Highly recommend! We had a quick…read moresafe drive down i84 with car in-tow.

My EV battery ran out of juice in a miserable Mt. Hood ski weekend traffic jam, and I couldn't make…read moreit to a charger in time. Had to park it at a sno park overnight. I called several towing companies, but Brandon from River's Edge saved the day. Excellent service and attention to detail. Made sure my plastic hubcaps didn't get damaged. Delivered my car safely to a charger, positioned just right. Grateful.

Wonderful people providing excellent service and repair for your automotive needs. I have been…read moregoing here for 15 years and I've always been treated well and fair. Take your vehicle here for service and repair.

Honestly, if I could leave a review with a negative star I would. That is what these people…read moredeserve. My experience extended over two visits. First visit: I recently moved from Portland to Cascade Locks to be closer to my mother who is having some health issues. So, I needed another mechanic for my car. I saw that this shop got good reviews so when I thought my rear axle seal was leaking, I took it to them. It turns out my front axle seal was leaking and they said my air conditioning was leaking as well. I told them to check out the air conditioning but my priority was the axle seal. Well, they started on the air conditioning. I kept calling for updates on what was going on because they have no communication skills. They were going to charge me 800.00 for the air conditioning so I had them stop, because they hadn't even gotten to the axle seal yet. I paid them for what they had done already. I bought the sensor and the manifold and gauges for recharging the system and the coolant, which came to 100.00 and did that myself. Second visit: Melissa sent me a text that they would do the axle seal for a reasonable amount so I set the appointment for July 3rd, which she agreed to in the text. The morning of the appointment my mother had a medical emergency so at 1 am I went to Hood River. I got back home about 3 am and got an hours sleep, so I could make the appointment. My wife had taken the day off work to take me back home after I dropped the car off. I go to the shop and it is dark, no one is there and there is no notice on the door. Another customer was waiting as well and said the shop decided to take that day off. I could not believe it. No effort to contact me to reschedule, nothing. After I had made an appointment and rearranged my life, they decide to effectively tell me they don't need my business. They must have an incredible established customer base because from this treatment it seems they do not need any more customers. Well, they lost this one. I could not believe the lack of empathy, human decency or professionalism. Each person is said to influence 100 people in their social circle, I will make sure I tell everyone I can not to use this shop.