AVOID - UNTRUSTWORTHY LIARS!!! Les Schwab would turn in his grave if he knew how dishonest the…read moreemployees are in this store. I was told 3 bald faced LIES and offered to spend $1300 for new tires which you can clearly see are just fine. They claimed my tire was UNREPAIRABLE = False Never go here they should be closed down and investigated for fraud... My local shop fixed and rotated my tires for FREE - I will NEVER stop at a Less Sch*b again. Seriously GO elsewhere ---- You have been WARNED ‍

I brought my 2008 Highlander in for an alignment just a week after a flawless pre-purchase…read moreinspection with no lights on on the dash. The alignment took 3 hours, and when I got the car back ~5 different lights were on on the dash (VSC, ABS, Brake, Traction control). Les Schwab denies any responsibility, despite the fact that they are the only ones that touched it. Now I have a $3k+ repair to deal with. Les Schwab won't help out at all. I'll never take my car here again. I recommend you do the same.

Always great customer service. James is always friendly and helpful, even when they are short…read morestaffed and busy with winter tire swap season. I had an appointment today and because they were short staffed I had to wait longer than usual. James made it right. Thank you!!

I was on a road trip with my family and had a tire blow out. Cruz and his crew went above and…read morebeyond to help get us back on the road as quickly as possible. They were kind, considerate, professional and really awesome! Thank you so much Cruz! I highly recommend Gill's if you are in Hood River or coming through!

I got a Tesla and the biggest flaw on them is that the rims will barely brush against something,…read moreand all of a sudden the entire thing is scratched up. Terrible design. Instead of buying new rims I was recommended to get the rims buffed out and repainted. Thankfully I was told about this place in Vancouver. It doesn't take but an hour or so and they look brand new. Even one that I thought wasn't possible to look good again, looked brand new again. Definitely a master at his craft. 10 out of 10 would definitely go back and use again if I needed this sort of service. Not cheap for my pocketbook, but it was cheaper than buying new rims for sure.

I took my car here to fix bent wheels and curb rash. To be fair, they did fix the main issue and…read morethe mechanics were actually pretty nice. However, the overall experience was frustrating because of the lack of attention to detail and poor customer service. The biggest problem was that they didn't paint the center caps, so the color didn't match the wheels at all. I asked multiple times if they could paint them, and every time I was told it wasn't possible because the caps are plastic and "can't go in the oven," so the color would never match. I even asked if they could provide a small sample of the color so I could get them painted somewhere else, and the response from the front desk was basically "we don't give samples, go try another place." That was disappointing and honestly unprofessional. I ended up going to another shop (Factory Wheel Outlet), and they told me it was actually very easy to match the color. They painted my center caps perfectly in just one day, and now everything matches exactly like it should have from the beginning. So while this shop fixed the bend and curb rash, they fell short on finishing the job properly and their customer service could definitely improve. Hi, I just want to clarify that I did ask about the center caps multiple times. The first time, I was told in person that since the caps are plastic and the wheels are metal, the color would never match. The second time, I called again, and then on Tuesday--after taking my car to a tire shop--they pointed out that the center caps hadn't been painted at all and still looked like factory. When I asked again at your shop, the front desk told me: "we don't give samples, go try in Bob's Paint Land." So I'm not being dishonest--I did ask more than once. I ended up taking the caps to Factory Wheel Outlet, and they were able to match the color perfectly and complete the job in one day. The result came out great and matches exactly. I was charged $300, and I have the invoice if you'd like me to provide it.

I drove from Portland to The Dalles today, only to find I had a flat tire. A local referred me to…read morePoint S. When I let them know I was there on business & had an appointment, they squeezed me in, found the problem, & patched my tire in 30 minutes! $20 fix! A big THANK YOU to these nice people! Thanks for treating a one-time customer so nicely!

Great place to bring your car! After trying several other auto service places, I trust Gill's…read morePoint for repairs at a reasonable price. The reward points are another perk at Gill's.

Overall, we are very pleased with the way our project turned out, but the experience could have…read morebeen better. Jim means well, but I think he gets busy, and can't meet the lead-times he originally states. My daughter wanted the silver OEM wheels on her Chevy Cruze Premier repainted to a gloss black, so we brought them to FWO. The end result is exactly what we wanted, and it was a lot cheaper than trying to find the factory "Redline" wheels. The paint job is high quality, and it looks really nice. The areas for improvement include communication and lead-times. Initially we were given a completion date of 2 business days, and I told them they could take 3 if needed. When I called on the third day, they told me three rims were bent, and they needed to be straightened (for additional cost). I gave the go ahead, but I think they had our wheels confused with another project, because they never added on any other charges. The wheels & car ended up being ready for pick up on the sixth business day. As stated, the paint job is great, but the tires seemed haphazardly filled to random pressure levels, differing by a few PSI from corner to corner (that was an easy fix). They all hold air just fine, though; so no worries there. I would definitely recommend the work that Jim & FWO do, but just allow a little extra time for project completion.

Driving in recent Ice storm hit frozen piece of steel on I-405 in Portland over MLK weekend. bent…read morealloy rim on Volvo V60, sent pic to other wheel shop and they said they could not fix it. New wheel from dealer was $750.00. Called Jim at Factory Wheel Outlet and he said bring it in we'll fix it if we can, and no charge if it doesn't work. He fit me in on a super busy holiday when 3 of his staff could not make it in due to ice storm. Wheel fixed, fair price, honest dude. Side note: took car in to Les Schwab after fix to get alignment and all wheels checked, told them about FWO and they said, "oh yeah, if Jim fixed it then it is good, he is the expert, we send all of our wheel repairs to him." nuf said.

Had some small pothole rash and had some gouging of the aluminum. Not only they were able to fit me…read morein same day. They were able to get the job done in under three hours. Their labor per hour is posted and is fairly clear. I needed my wheels fixed and honestly it's the best deal around that's more a long term fix. Thank you again.

Very Nice People! Excellent Quality work! Thank you! New in town and got turned down 3 times and…read morethen I found them and they saved my day! BEST IN THE CITY!

i came in the day after christmas to patch a flat tire as i ran over a big screw. i was seen…read moreimmediately and they informed me the tire would need to be replaced because the screw was lodged in the outer part of the tire. i paid $90 total for a new tire with no additional charges tacked on and the whole operation was done in less than 30 minutes, even some issues with the receipt printer at checkout! the man running the place is very nice as well! i recommend this business if you are looking for quick and affordable service!!

This is a hidden gem. Absolutely some of the best service, quality and efficiency i've ever had in…read morethe automotive realm. After searching for new tires for my SUV at Les Schwab, I remembered, driving by this place and figured I'd give them a try. They were very friendly and were able to do the same new tires all the way around for significantly less. They also did balancing and alignment at the same time with no upcharge. I literally had no appointment and was in and out within an 60 min. The car has not handled this well in a long time. I couldn't be more satisfied! If you're looking for all of the luxury showroom perks , you won't find it, but what you will get is great pricing and fabulous service.

Great and fast service from AWRS. I had 2 bent wheels and they arrived on time and took care of the…read moreissue with both. I have to think my 2 rear wheels are also bent having hit the same potholes but I'll see when I get my nest rotation. Good company with a valuable service!!!

Kevin at Alloy Wheel Repair has now done 2 sets of wheels for us. He powder coated and machined my…read more19" Audi A4 wheels. He did a grey paint to match the car! And the car still drives amazing in the rims it is designed to be driven on. We also have a BMW that just didn't drive as well on the 18" custom Helo wheels we bought for it. So, we took the stock rims to Kevin at Alloy Wheel Repair and had them powder coated black satin to match the black car. They look fantastic and the car drives so much better on it's stock rims! I highly recommend Kevin to do any work on your car!

Best staff I've ever experienced. Very welcoming and outgoing. Shows clear state of empathy.read more

Not good!! Why do they make appointments when they never stand by them?? Then I had them rotate my…read moretires and I was driving home and my car was bouncing all over. Took it back made an appointment and they made me sit for over a hour!! They really need better customer service!' I will be going somewhere else from now on. And also they had three bays open and did nothing!! Now it's a hour and 45 minutes!!

I was three hours into a 14 hour drive my car failed me just outside of Hood River. I feel like I…read morestruck gold with being stuck in Hood River and finding Greentree automotive. Andy and Dave totally saved the day for me. They were incredibly responsive, fast, and even gave me a loaner car for the day for $10. Their pricing was very reasonable and I was back in the road by noon. Much gratitude!!

Yet again, Greentree saves the day! A while ago my car broke down in Hood River and these guys…read moresaved my bacon in fixing my car, and I did not forget them. This time, I came to them for a passenger-side mirror replacement after a foul person smashed mine and did not leave a note. I live in Portland, but I will always make the drive out to Hood River if my car needs work because Greentree is simply the best Subaru specialist in the PNW. They are unwaveringly honest people who will work on your car for a solid fair price. The shops in Portland wanted hundreds of dollars more for the same job that Greentree performed flawlessly. I will always spend the extra money on gas to drive to them because I know they will give me the best price for the job and I can completely trust them. Thank you Greentree!