Explained what we needed done, and we were told what day and time we can expect it. We came back and everything was ready and just the way we liked it. I highly recommend them. Thanks! read more

Reasonable pricing, expert alterations, friendly staff. I have used their services many times with complete satisfaction.

Kim does an amazing job w alterations and I usually get sleeves or pants shortened. She pretty fast too! Week has been the longest!!!

Great! She did a great job! My suit was perfect! Now off to the wedding! Highly recommended!

Good tailoring and on time. I had a pair of suit pants taken in. The locale is convenient to Pisgah Forest. read more

I spent over $100 to get 3 items altered. They did a horrible job and her excuse for one was she didn't have the right colored thread and on another she said I should have told her to make it tighter, it was still falling off. I really don't believe she did anything to 2 of the items. then if you try to explain the English goes right out of the door. Go somewhere else. Overpriced and not worth it! read more

Excellent work. Always ready when scheduled. Efficient and reliable. Have been there many times and have had great results.

Ive been getting my clothes mended here for years and this place is always reasonably priced, fast and I've had no problems with the work done. I'm surprised to see they only have 4 stars. I've tried a couple of other alteration places closer to me in north asheville but they were so expensive I returned to Kim's. The woman who owns this place can come off as grouchy or impersonable and I think it is a cultural thing with some older traditional asian women. Her husband is very happy and friendly. I would recommend this place. read more

I needed a simple zipper repair or replacement for a p coat. They were courteous taking it. And, when it was ready, they said it only took a minute to fix so no charge. They wouldn't take my money. The price would have been very reasonable anyway. They'll get my business from now on. read more

Mrs Kim fixes everything for me! From all of my prom dresses to my work pants! Will always use her! They are so kind and fixed my dress in one day!! read more

Hems - sleeve lengths were all too short on the suit I put in for alterations. Could not get things redone due to time restraints. Will not go back & do not recommend. read more

I took a lined blouse in which the sleeves were too tight. Kim did a great job of reworking the sleeves. Looking at it, one would think it's always been that way. read more

HORRIBLE EXPERIENCE. This is regarding KIM the owner as well as the shop. I took in about 20 items pants mainly to expand waist on. I was charged over $400 then she added black elastic to everything even white pants jeans etc. I offered on first day that I would be happy to purchase best quality elastic but she said she had plenty. No idea anyone would use colors that are extreme opposite of fabric! So now I have huge black band horribly stitched 2 inches wide which shows on everything. Pants, shorts can't be used unless I have shirts hiding the work hanging down to bottom of butt . It took months and when I went back my clothes were not together. I would go to the front she would bring out a couple items and I said where are the other 15 items. She went back into shop and found a couple and said are these yours? She had no idea which were mine and didn't have them even done. I never got everything but she held hostage my clothes until I paid for things she couldn't find and weren't done but were on her revised! illegible receipt. She demanded and required a tip with an amount she chose. My understanding is against the law to demand time except in restaurants where you have large parties and it is indicated on the menu. I give great tips but obviously I wouldn't here. WORST RETAIL experience. She destroyed my entire wardrobe!!! It should have been an easy job and said it would take 3 weeks not over 3 months I will add shocking photos to this or a second reviewand I wish I took her to small claims court probably too late. She kept trying to push me to go buy shoes from her husband read more

Great service and really well done alterations. Kim is an expert at her job and she has done a couple of difficult alterations that turned out perfectly! She's fast and provides realistic timeframes on her work as well as being reasonably priced. She will continue to be our go to person for alterations and new items. read more

Needed 3 pieces done. All the hemming was fine, however the alterations for the bridesmaid dresses were poorly done. The hook was not only placed on the incorrect side of the dress but in a position that created an unflattering look. The second bridesmaid dress was returned with half stitched in bra pads that were about 8 sizes too big. Refund was not offered. Went over to Misha alterations and he fixed them both. read more

Do not use them! Horrible service. Charged me $35 (plus tip) to hem a pair of pants and a shirt. When I went to pick them up, I was not happy with the work. When I asked them to fix it, they wanted another $18!!! I told them nevermind, I will take it home and do it myself. The man grabbed my pants back from me and proceeded to remove the 4 pins they had just put in! I ended up paying $47.33 just so I could take my clothing back and sew it myself. They acted like they could care less! I'm not sure how they stay in business. read more

I traveled to Asheville for my bridal portraits last week and had a huge issue of my dress no longer zipping. I called Kim's alterations and Mrs. Song took my dress and fixed it in the same day and literally saved my bridal portraits. This business was very responsive and did a fantastic job on my wedding dress. I will forever be grateful for them helping me make sure my bridal portraits were able to happen. read more

The Korean woman owner is absolutely the rudest person I've had the misfortune of bringing my business to. Her alterations were good but Im sure if they weren't, there would be no redo from her. I will not be back and advise anyone to stay away from this miserable person. read more

Purchased nice slacks online, that were the wrong size by like tight by two inches. She said she was not sure she could let them out that much, yikes, but she performed a miracle, for just a few bucks. Nice and excellent work. Thank you! read more

I've had two dresses altered here. One body-con dress taken in on the sides and another Vietnamese dress sewn on the sides. They were about $20-$25 and they did a perfectly fine job. Turnaround time was about a week. They're a pretty straightforward tailor. No bells and whistles, just efficient and reasonably priced. read more

I had a dress done by Song, I am a plus size woman, and have some not so average alterations done. Song was knowledgeable, professional, and I felt very comfortable working with her. My dress came out perfect, and I will always bring my sewing needs here. read more

Needed a dress altered for a wedding. I was out of town and needed it hemmed for a wedding the same day. She was able to get my dress hemmed in less than 4 hours and charge me a VERY reasonable price. I am so thankful she was able to accommodate me on a Saturday! read more

Had some work pants I needed hemming ASAP, had this place recommended by a friend. After the amazing service I had, I can't say I'll be going anywhere else in the future. The owner was very helpful and informative (I'm not very knowledgeable about these things) and they were able to get the pants done in a timely fashion. I've had *plenty* of negative experiences with alteration shops in the past over very simple jobs, so I wasn't sure what to expect, but I have to say I was impressed. Prices were fair, the work was done quickly, what more can I say? read more

Kim's alterations is excellent. The quality of work is first rate and they are very timely in turning projects around. I have used them several times and they never disappoint. read more

My alteration was done perfectly and on time. Kim was super kind. The prices are very fair. I will definitely be back for any of my alteration needs. read more

I always need alterations, as I am below average height. I had a great seamstress but when I moved I was looking for someone closer. I brought a few pairs of pants, some skirts, and a dress to Kim's and was thoroughly pleased with the results. Everything was very well done, the pricing was incredibly affordable, and the prompt 1 week turnaround is perfect for my schedule. I've since brought many items to Kim's, and I have never been disappointed. They are always very friendly, the shop is clean, and I never have to wait. I'd definitely recommend Kim's Alterations, they do wonderful work and are a pleasure to do business with. read more

Fast, accurate, personable, very reasonable pricing. I'll definitely come to Kim's for my future alterations needs.

The ladies who run the place are very nice and their work is professional. The pricing is good, and you get you clothes back at a resonable amount of time. I will say this during the holiday seasons it does take a little bit longer for your clothes to be ready. read more

Kim does excellent work! From sewing up a hole in a shirt, to altering wedding dresses, she does a great job!

They always do very good work. I have had pants tapered and hemmed and also had a formal dress altered with them.

I have been to Kim's a number of times now. I have to say, I have yet to be disappointed. I have had numerous pairs of pants altered, my wife has has had skirts altered. All of the service has been impeccable. They were the first place I tried when I moved to the area. Needless to say, I haven't bothered going anywhere else. As others have said, the turn around time is a definite plus. The pricing is beyond reasonable. The people are always in great spirits and helpful. read more