1. Kimberly Eye Clinic

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    Kimberly, WI

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    Kimberly Eye Clinic

    5.0 (1 review)
    Closed • 8:00 am - 5:00 pm

    Services - Kimberly Eye Clinic

    Eye exams

    Retinal imaging

    Eye testing and diagnosis

    Kimberly Eye Clinic Photos

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    5 years ago

    I'm sure glad I switched eye doctors. You all go above and beyond. Thanks!!

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    People searched for Optometrists 110 times last month within 15 miles of this business.

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    Target Optical

    Target Optical

    3.7(3 reviews)
    1.1 mi

    I ordered contact lenses through Target Optical and chose in-store pickup specifically because it…read morewas supposed to be faster than shipping. That is not how this went. UPS tracking confirmed my order was delivered to the store on 8/3 at 9am and signed for by someone named Jesse. I arrived around 5pm the same day to pick it up. The associate helping me at the counter, also named Jesse, could not locate my order anywhere and told me to come back another day. I do not understand how an order that arrived at 9am, and is a medical device I need to see, could not be processed and made available within the same business day. When I walked in trying to get help, an associate was sitting on their phone, so it clearly was not a staffing or time issue. Since then I have tried every channel available to get this resolved. I called customer service and went through a long phone tree only to be told the department was closed. I contacted live chat twice. In the first chat, I was told the order would be "investigated" with no real timeline, just a case number, and when I asked to speak with a supervisor, the agent ended the chat entirely without any response. In the second chat, a different agent told me chat cannot transfer to a supervisor at all and that I would need to call in. Days later, I still do not have my contacts. Tracking shows they were delivered and signed for at the store, but no one on staff or in support has been able to explain where they actually are or produce them. I have had to escalate this in writing to the company directly and file complaints with the Better Business Bureau and my vision insurance provider just to try to get a refund. If you are considering in-store pickup for a time-sensitive item like contacts, be aware that "delivered to store" does not mean the store can actually find or give you your order, and getting help when something goes wrong is extremely difficult. This has been one of the most frustrating customer service experiences I have had, and I would not rely on this store or this pickup option again.

    Convenient location with good selection and great service. Excited for my new glasses and sunnies.read more

    Kimberly Eye Clinic - optometrists - Updated October 2026

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