I've been going here for years. The last 2 years were terrible. Dr, Mark Austin is a very crabby…read moreman. I would not recommend him. He doesn't look you in the eye when speaking at you. It seems he has better things to do. He said he doesn't know why the government has them do these eye exams. Excuse me I need the eye exam because I am diabetic and the government needs to know my eyes are ok to drive. I told him I needed the paper work that day. He said he couldn't pull his staff away to complete it. My other Dr. does the paperwork as she is doing the exam. I think it's time for Dr. Austin to retire. I will be looking for another Dr. I've had enough of this place. I will take my money else where.

Dr Mark Austin was very kind, patient,considerate,knowledgeable,very personable,he really took his…read moretime with me. He answered all my questions.He's a excellent doctor. The only thing is I had to wait a long time to get my written prescription from them.

Dr. Memmen has been my ophthalmologist for more than ten years, and I couldn't be happier with the…read morecare my eyes get. He performed my cataract removal, and since I have glaucoma, he checks my eyes often. So far, I still have good vision. I would recommend Dr. Memmen to anyone needing excellent eye care! I think you'll be pleased.

From the owner: Ophthalmology, glaucoma, cataracts, macular degeneration, and more.read more

They are very helpful. The employees tell you what is happening and make you feel compfortable…read more They do little things like having warm blankets. THe tell you want eye drops they are putting in and why. Dr. Vrabek is professional and really good at what he does. After having this catarac syrgery done I feel like a fifth grader that can see again when I got my first glasses. It is so cool to not have to reach for my glasses in the morning. Highly recommend you do your catarac surgery here if you need to get it done.

Terrible experience from the initial administrative process through cataract surgery…read more Grade :F Poor outcome in spite of choosing the add on services that Medicare would not pay for. Specifically, toric IOL lenses, laser rather than manual process. Followed up with a competitor, Tower Clock; great experience. Would not recommend Valley Eye Associates.

Went here for years to monitor my Glaucoma, also had LASIK done here many years ago. Changed to a…read moredifferent doctor due to Dr Alexander always running behind for my appointments; often by as much as an hour. He also has an extremely rude assistant that I was done dealing with.

Just giving full transparency. I am pleased with my surgery. All went well with my Lasik. No…read morecomplaints there. This is an extremely expensive "cosmetic" surgery that most likely won't be covered by insurance, but no worries they have financing "options". Which include $5000 up front to them ORRRR basically get a loan and pay back the loan with interest. Also if you go to their site under financial and try to click other.....nothing happens at least not for me. Also any check up a year afterwards is $87/appointment. So be prepared that's all I'm saying.

I brought in a new pair of frames along with a new prescription a month ago. I paid $580.00 for new…read morelenses and waited two weeks for them to come in. My left lens was perfect but everything was blurry thru my new right lens. Distance, mid distance & close up. I brought them back the next day and Lori (Laurie) wanted to make the trouble out to be my new frames or the prescription. No, I said, it was the lens. Her attitude was a little off putting and finally she agreed to have the lens remade. Two weeks later I went back for my new glasses and nothing had changed. Everything was still blurry through the right lens. Almost as if she had set them on a shelf for two weeks to call my bluff. It was no bluff - the right lens was not made correctly and nothing I could say would convince her of that. I did get my money back but I would have much preferred to have glasses that are correct.

I love coming to the Eye Care Center whenever I am in need of visual help. The staff is very…read morewelcoming and friendly, the vision tests and information is always accurate. If in need for a great eye doctor in the Appleton area, check out the Eye Care Center!