When in Rome!!! I came to try a new spot and had to stop by Kilwins. I used to frequent the Atlantic Station location. This one is close in downtown Alpharetta. Free street parking. Kilwins has something for everyone. They have fudge, taffy, popcorn, ice cream, and all kinds of chocolate candies and chocolate covered pretzels and etc. I absolutely love the milk chocolate turtle caramel apple. It is my order every time. They have fudge buy 2 and get 1 free. I buy 3 of these and ship to my mom. She loves fudge. I have never had a bad experience. They can be busy but always great customer service!! read more

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Good ice cream. Decent prices. They had a lot of selections. I was also greeted and the cashier was friendly. The place was clean. read more

Kilwins Ice Cream - Chocolate - Fudge - Blue moon - Ice Cream & Frozen Yogurt Near Me - Alpharetta, Georgia

I visited your store for the first time on May 2 2026. I discovered while checking my bank statement that I was charged $82.88 for an ice cream cone. I called the Alpharetta store & spoke to Jade who told me I left a gratuity of $74.49. I was shocked. I came into store as directed by Jade to get a refund on my card. The transaction failed and only refunded me $8 39 for the cone. Went back to store was told transaction was done correctly & nothing could be done without owner Todd Bridges approval. Have reached out to him so many times with no response. Wss told he's working on it but it's been way too long for something as simple as a refund. . Where do we go from here??,, read more

I ran in to purchase their delicious fudge as a gift. I purchase 2 slabs, a half pound each for $22. As I drove away, there is a huge sign on a window that unfortunately I did not walk past that states buy 2 slabs get one free. The employee never once mentioned this. I will not shop at this location again. read more

My first time visiting this place wasn't a great experience. I loved the ambience and the numerous displays of sweet treats but my salty caramel ice cream unfortunately missed the mark. It was too watery and grainy and I couldn't eat more than 3 bites. Next time maybe Kilwins. read more

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Not sure where to start Very bad experience here. My gf and I came in, only few customers and 5 staffs working and they are all busy chatting and no greeting whatsoever. One girl just walked in the back and scooped ice cream for themselves. No one smiles here, they all look angry. I was about to walk out but my gf wanted ice cream so I end up getting ice cream here. No welcome greeting, too busy chatting with their worker, no customer service, and poor management. Seems like manager allow them to do whatever they want. Every time I come here, I feel discriminated, ignored when others walk in, they get greeted. I come for ice cream, not the workers. read more

At any Kilwins location, there's always a line, which is a testament to their chain's popularity. I appreciate this location's use of QR codes to help patrons review the many flavor choices while in line. They also offer samples for those who are undecided. I decided to try the Mackinac Island Fudge with a waffle cone, and it did not disappoint. Great experience! read more

After several less-than-stellar experiences here, will not be returning ever again. If you can charge super-high retail for a scoop of ice cream, good for you. But that kind of pricing must be accompanied by something close to luxury service. Almost every time we have gone here, including tonight, we have been charged significantly more than the already high price on the menu. Accompanied with that, a teenager who doesn't want me to be there paying $9 a dish for ice cream and an expectation of tipping on top for indifferent service. I think their product is high quality, but they need people-centric service as well. read more

A wonderful frozen oasis in downtown Alpharetta! Kilwins is not just for ice cream though... they have specialty candy, cookies, caramel apples, packages of sweets and many delightful sugar bombs for your taste buds! We came here for the ice cream though. The shop is really nice... lots of stuff everywhere, lots of counter help, very well maintained and customer friendly! We walked in and we were helped almost immediately. My boys ordered their ice cream scoops and they were pretty good size! More then my youngest could eat especially not as fast as it melted! There is not really space to sit inside... not much... so my family went outside on a hot day to eat their ice cream. Not the best option for sure... especially with younger kids. Might be a good idea to just maybe make a little more room for a few more tables... just a thought. However the experience was good... I got a few chocolate covered caramels that were ooooh my Goddie toooo hottie! They were really good... I should have bought more! Would we come back... ohhhh YES for sure! I would like to try a few more things that I saw there... next time! read more

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A quaint sweets shop with good service but unfortunately, we didn't like any of their ice creams or chocolates. I sampled a bunch of flavors but the ice cream texture is soft and foamy vs rich and thick. We also tried a variety of filled chocolates which were passable. read more

Kilwins Ice Cream - Chocolate - Fudge - Ice Cream & Frozen Yogurt Near Me - Alpharetta, Georgia

Stopped into Kilwins for dessert after dinner (review coming soon) and we were glad we did. I'm not much of a ice cream guy, but Kilwins' flavors make me consider otherwise. I ended up ordering a chocolate chip scoop on a waffle cone, which is like a traditional vanilla scoop with huge chocolate chip chunks in it. My wife ordered a Salted Carmel scoop on a waffle cone, which was also delicious as well. Another thing I like about Kilwins is the number of additional sweets they have (candies, fudge, cakes, etc). I didn't try any this time because the ice cream filled me up. But when my sweet tooth returns, I'm sure I'll be back for round 2! read more

Kilwins Ice Cream - Chocolate - Fudge - Chocolate chip scoop with waffle cone - Ice Cream & Frozen Yogurt Near Me - Alpharetta, Georgia

I stopped by Jinya Ramen Bar in Alpharetta on a Saturday night. As I was walking back to my car, I discovered a great sugar shoppe, Kilwins. They offer gourmet ice cream and a variety of candies. On a Saturday night, this place is fairly packed. There's a little line of people waiting to order ice cream. There are also a number of people perusing the candy area. I decided to try one of their homemade pecan pralines. When I approached the counter, I was assisted immediately. They have lots of employees working behind the counter on the weekends. The pecan praline was delicious. It tasted fresh. It had a decent amount of pecans. I would have tried some of their other candy, including fudge, truffles, toffee, caramels or creams, but their prices are a little too high for me. Everything is priced by the pound, and many of their chocolates are $25 to $35 per pound. The next time I'm in the area, I'll definitely stop by again and try another piece of chocolate or a scoop of ice cream. read more

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The smell alone will lead you in to this lively shop. The owner was actually there the first time we visited, behind the counter working alongside the staff. He recommended a limited run ice cream to my husband and he absolutely loved it. Something with berries and im sorry I don't recall the name. They had prepackaged ice cream cakes and gift boxes of lovely confectionery indulgences. Highly recommended stopping in for a gift or an ice cream read more

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Stopped to buy my co-workers some treats. Love the fudge but was dismayed that the clerk said I had to by a whole or half slab of fudge. I asked if I could buy a quarter portion because it was for my personal treat. He said no. I had to buy a whole or half portion. When I pointed out that there were smaller portions already cut, he informed me those portions were for samples and not for sale. The last time I visited this location I was able to purchase a smaller portion. The clerks adamant response I had to buy half a slab of fudge or a whole portion did not sit well w me at all. I even asked if I could purchase a 1/4 peanut butter fudge and 1/4 caramel Salt fudge to total a 1/2 portion he said no. Not good business practices. Not everyone wants that large of a Portion especially for just one person. I was turned off by this experience which is sad because I do love the fudge and previously was able to get a smaller portion on prior visits. Don't plan to visit again. read more

Love this place! They have variety of ice cream to go with different cups waffle or paper cups. We always come back for our ice cream treats. read more

Kilwins Ice Cream - Chocolate - Fudge - Cookie and cream in waffle cone - Ice Cream & Frozen Yogurt Near Me - Alpharetta, Georgia

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I love coming in here for the free smells. It smells like heaven...caramel, chocolate, waffles and goodness. They have fresh truffle chocolates, ice creams, caramel and chocolate dipped apples and beautifully packaged gifts. Everything I have tried from the ice creams to the pralines tasted amazing. Highly recommend! read more

Kilwins Ice Cream - Chocolate - Fudge - Ice Cream & Frozen Yogurt Near Me - Alpharetta, Georgia

What a wonderful place to come to and have all of your sweet cravings met. Cashier was super friendly! Marshmallow was good but a little to big for me to eat in one sitting. Definitely come by here with your kids!! read more

Kilwins Ice Cream - Chocolate - Fudge - Ice Cream & Frozen Yogurt Near Me - Alpharetta, Georgia

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Kilwins is such a fun store! My kids had a great time picking from all of the ice cream flavors. The Christmas peppermint is really good! They also have lots of deserts and pastries, as well as a full menu of coffee and other similar drinks! I love the wide variety of products, and speedy service! read more

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This place smelled like chocolate and waffle cones as you enter. It smelled delicious. :) There were quite a selection of flavors from ice cream to sherberts. I'd say there's about two dozen or so choices. The hubs choose the blueberry cone; it was amazing. It had the typical blueberry flavor, and also chocolate chunks. Yup. Chocolate chunks that was embedded into the ice cream and melted in your mouth. This was a great combination. Say yes to the blueberry cone. The one scoop was pretty sizable. With one scoop of the ice cream and a waffle cone, the price was about $6. There were other treats as well. For starters, there were chocolates of all sorts. There were other candies like water taffies as well. And if you're in need of something to drink, there were plenty of coffee choices. read more

Kilwins Ice Cream - Chocolate - Fudge - Blueberry cone. - Ice Cream & Frozen Yogurt Near Me - Alpharetta, Georgia

After a great dinner out, we were in need of something sweet. Of course we made a trip to one of our favorite sugar shops, Kilwins. As always, they did not disappoint. I had a craving for coffee ice cream on a sugar cone. My husband got one heaping scoop of mint chocolate chip in a cup. The line was long, as usual, but the friendly staff kept us moving along quickly. We sat outside the restaurant at one of their tables and enjoyed the night air. We'll be back next time we're in the area! read more

Kilwin's is good. Like, not handcrafted small-batch good, but still good. It is also super expensive. I stopped in this week and spent $17 on two cups of ice cream (two scoops each). I also noticed they meticulously weighed the ice cream, which seems weird and...expensive. Like they don't dare want you to have even a half an ounce more than what you are paying for. I'm not saying I wouldn't go back, but I would probably stick to once scoop so I don't have to break a $20. read more

Highlights: Great options of chocolate, fudge, and desserts overall. We got: Turtle cheesecake - oddly it was sour??? Just a very confusing flavor. I did not like it. Tastes nothing like cheesecake or turtle. More like vanilla ice cream with chunks of flavorless graham crackers and rotten cream cheese... would never get it again. Kilwins tracks - it's supposed to be like moose tracks but it only had chocolate chips... it's chocolate chips vanilla ice cream. If you have the right expectation, then it's good. Let's be real, can't go wrong with vanilla ice cream and chocolate chips. Overall, ice cream consistency is... melted. I like my ice cream hard. My husband likes ice cream like soup. Their ice cream consistency is closer to soup than anything else. If you're okay with that and have clear expectations, I'd say 7 Gryffindor points out of 10. read more

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Excellent ice cream! Enjoyed an afternoon strolling downtown Alpharetta and this was a must stop. We got our cups (toasted coconut with chocolate) and hung out on the green in the sunshine. Doesn't get better! read more

This is a great candy store and ice creamery. It's a beautiful store and has a great selection of candy. We walked in on a hot day and were happy with the delicious ice cream treats we walked out with. This store is bear town hall in the newly developed part of downtown Alpharetta and I can't wait to spend more time in the area and in this store! read more

Kilwins Ice Cream - Chocolate - Fudge - Ice Cream & Frozen Yogurt Near Me - Alpharetta, Georgia

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It's never too hot to indulge in chocolate. Even though it's 90 something degrees outside, the chocolates that I just bought here made it home without melting (even after a quick Target run!!). I told myself that I didn't need to buy a box of chocolates, to hold off because the dark chocolate covered raisins, almonds, and quinoa that I previously stocked up on this weekend from Publix should hold me off, and satisfy any urges.....but I didn't listen. :( Kilwins was already on the radar, and just leaving one establishment in the area, I had to walk past Kilwins to get to the parking garage. Kilwins, just like a territorial cat that can't resist smacking a puppy that's just trying to pass it down a hallway, snatched me up, and I ended up inside. :/ I wound up getting 6 chocolates (Irish creme truffle, Dark cherry cordial, Peppermint truffle, Dark vanilla cream). #noregrets #hotgirlsummer #chocoholic4life #eathealthyandexerciseregularlysothatyoucanindulge read more

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So glad Kilwin's finally opened up in Alpharetta. It's in front of the city hall in a good location. There are many flavors of ice cream and scoops are big. This will be my new go to ice cream place. read more

Kilwins Ice Cream - Chocolate - Fudge - Inside of Kilwins - Ice Cream & Frozen Yogurt Near Me - Alpharetta, Georgia

Worst fudge I ever had. I actually tried the fudge twice, thinking I just had a bad batch the first time--just as bad the 2nd time. Bon-bons have a horrible taste--had several different ones. I'm a huge chocolate fan--so if this is so bad, i can't finish eating it, then it doesn't even hold a candle to regular candy you would get at a gas station / grocery aisle. read more

When I hear the name Kilwins, I can only think of fudge. I remember having their delicious buttery fudge years ago up North. Well, now they've migrated South and come to Alpharetta. We had eaten dinner with my daughter, and we were looking for a sweet treat after. We thought about hitting the custard place and then my child mentioned Superman ice cream, and my boyfriend immediately said we gotta go there. He was so excited. I am not sure why he likes Superman ice cream so much, but I suspect it has to do with the name...I could be wrong, but he loves all things swoll. lol My daughter got some sherbet and said it was really good. My boyfriend seemed to like the ice cream, but he didn't finish it for some reason. He's one of those annoying people who will not make themselves miserably full, even if he loves what he's eating. They don't just have ice cream, but they have a ton of candy, too. You can totally get your fix here with truffles, candy, caramel apples, fudge, and of course ice cream! Now is the perfect time to check it out, so if you're perusing the Alpharetta area, stop in! read more

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I popped into Kilwins yesterday while doing some Christmas shopping in Alpharetta and Leim, the nicest young man helped me. He made the most perfect mocha latte for me. The foam even had a heart in it which made my day! If you need some last minute stocking stuffers this is the place! Everyone is so nice read more

Kilwins Ice Cream - Chocolate - Fudge - Look at how beautiful my coffee is! Perfect heart. Thanks Leim. Merry Christmas! - Ice Cream & Frozen Yogurt Near Me - Alpharetta, Georgia

I am so happy to see Kilwins in Alpharetta and hope to continue to receive great service and yummy treats. Be prepared to wait in line a long time on the weekends. Be prepared to sit somewhere else because there is not enough seating inside or outside the store. Be prepared to take a nice measure walk around the town square as parking is limited. But who wants to rush anyways; if you are there for a treat enjoy the walk and the ice cream or fudge, It will it disappoint. read more

Yum! The smells, the views, the tastes of all the candy is awesome! The kids that work there are all so nice and have smiles on their faces...very welcoming! One recommendation: send the smell of the candies/waffle cones outside through a big blower...you'll bring in more customers! Lol read more

My husband and I visited by on a Saturday afternoon with our young boys after strolling through the fun new outdoor shopping area. The ambiance is great, Kilwin's is located in a perfect spot right next to a big fountain for kids to play in and just across from the parking deck. It's away from the busy main road and offers nice outdoor seating. The interior is very nicely decorated, adorned with chocolates and candy galore. The counters are full of truffles, caramel apples, and just about anything you can imagine covered in chocolate. Truly a fun place to pick out some goodies to bring home! However, be prepared to pay big. $9.50 for two kid scoops of ice cream and $6 for a small bag of gummy worms is a bit much. I understand that with quality comes a bigger price tag but this seems outrageous. I'd come here again, but only for the chocolate. For ice cream I'd probably try another local spot. read more

Pricey but it's good ! This place has fudge , caramel apples, ice cream, and tons of candies , truffles , and etc.....this place is so. Yay , great place to stop after dinner for ice cream or chocolate . So easy to over indulge cause everything here is good but worth stopping at. read more

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Best ice cream in town. Forever a favorite. Super friendly staff, quality ice cream. Love Kilwins

Very nice ice cream shop on the square in Alpharetta. Had the cappuccino chocolate chip ice cream in a sugar cone. Was a little soft but the flavor was excellent. Nice seating area on the sidewalk. Staff is friendly and helpful. read more

Kilwins Ice Cream - Chocolate - Fudge - Shop from the back - Ice Cream & Frozen Yogurt Near Me - Alpharetta, Georgia

I came by a little while ago and a little boy with strange hair (I think a mullet/spiky haircut) was very nice and made my stay magical! He was very funny and made my kids laugh. Definitely coming back to see him! read more

Y'all, I was so happy as soon as I entered this store! I came here with my sister and a friend. I'm not ashamed to say I love sugar, and this place certainly fulfilled that craving. I tend to be indecisive when presented with a lot of options, I'm so glad the workers were patient with me when I finally settled for ice cream. They were even more patient while I picked out the flavor I wanted. Ice cream tasted amazing and their scoops are quite generous too! I definitely recommend this place for anyone with a sweet tooth. read more

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Got a sweet tooth? Dying for a cool ice cream cone on a hot day, some melt-in-your-mouth gourmet chocolate or some handmade fudge and more? Look no further then Kilwins conveniently located in downtown Alpharetta. We were at the grand opening and this was our experience: This gorgeous shop decorated in designer black and white chic, has just opened up on the restaurant and shop-lined streets of this mixed-used space. When you walk in you will be greeted by the Owners, The Bridges, and their staff of highly trained and smiling employees. The ice cream selections are numerous and delicious... and the samples are abundant! The gourmet chocolate section will make you stop and stare. So many different flavors and artistic pieces to choose from. Ready to head over to the fudge counter? Here you can watch the fudge being made by the owner, Todd, and choose from a huge selection of mouth watering flavors. Along with the counter choices, there are plenty of other confectionary treats. Have a craving but do not have time to shop... grab one of the convenient pre-packaged treats located through out the store. Once you have made your selection, enjoy the window shopping, green areas and lovely restaurants that surround this up-and-coming gorgeous and family friendly area that we call home! And lastly, and this is the most important thing to mention. They have Blue Moon Ice Cream! I craved this as a child and haven't seen it in years in the south. They not only have it but also the most-sought-after SUPERMAN ICE CREAM! Make sure you get a taster of that and tell them, "Cathy sent you!" read more

They have the Best chocolates and ice cream. Love taking the kids here for a special treat

We know Kilwin's from St. Joseph, Michigan where they have a store. Fantastic ice cream!!! Loved the pralines and pecan turtles too! Something for every sweet tooth. We met Todd, the owner, who was really nice. We'll definitrly read more

Kilwins Ice Cream - Chocolate - Fudge - Ice Cream & Frozen Yogurt Near Me - Alpharetta, Georgia