Dropped off a 22 for repairs. Hunting season. Lots of duck and deer rifles must have needed…read morerepairs.

NOTHING SHORT OF AMAZING CUSTOMER SERVICE! I know NOTHING about firearms, but, for various reasons,…read morerecently decided to get a rifle. Craig and Becky could have been judgmental of my novice status, but instead, not only welcomed me and treated me with respect and dignity, but really helped me get what I wanted. Craig guided me to buy a .22 rifle as a starter rifle, to get used to shooting comfortably. Then, when I wanted the Ruger Walnut stock on a rifle that came originally with a composite stock, he and Becky started a month-long journey of finding the stock, realizing the trigger guard was attached to original stock, ordering that, finding out internal pieces didn't fit and grinding the inside of the stock down to fit them, finding the trigger guard well was shaped differently and chiseling that out, finding the screws were too short and getting new ones that fit. It was nothing short of amazing. With this first gun, I wanted something special, and for me that was the Walnut stock - I got even more than that - a beautiful custom rifle which I am so happy with! Now, I'll be taking a rifle course with one of them to help me start my journey! I have rarely received such wonderful customer service nor met such great people. Please go here if you are looking for new or used guns AND great, knowledgeable people to buy them from. Whether you know nothing or everything about firearms you will not be disappointed!

Ordered an Anderson Manufacturing upper receiver from WI Firearm Components in mid to late…read moreDecember, fast forward a month later and still no product has been received. Emailed back and forth countless times and was informed the product was in stock and not backordered. A month or so after that their story changed and 'the barrel is on backorder, but we expect it by the end of the week'. I then asked for a refund and their end went silent for quite some time. They then promised me a refund (that never came). Had to go through my bank to dispute the charge. They may be different in person, but I will never order anything through them again, and I will go out of my way to make sure this doesn't happen to anybody else. Buyer be warned.

Here is the message I received from the BBB after filing a complaint with them. Wisconsin Firearm…read moreComponents took my order and money and never delivered anything. This message is in regard to your complaint submitted on 6/6/2016 against Wisconsin Firearm Components, LLC. Your complaint was assigned ID 11488056. Despite multiple efforts made to make contact with Wisconsin Firearm Components, LLC, the business has not provided a response to your complaint. As a result, this complaint has been closed as No Response. This complaint will be reflected on the company's BBB Business Review for three years with the following language: "The company failed to respond either to the consumer or the Bureau to the complaint(s) filed." If the business has responded to you directly regarding this complaint, please call or email me as soon as possible. Another option you have would be to contact the government/consumer advocate agency noted below: Dept. of Agriculture, Trade and Consumer Protection P.O. Box 8911 Madison WI 53708 Phone Number: (800) 422-7128 Email Address: hotline@datcp.state.wi.us Website: http://datcp.state.wi.us/

Can't return a call after they said they would AND they charge 50 bucks for handgun transfers?…read more That's a big no from me Cotton. Something tells me these are just good 'ol boys from waukesha in a shed.

Outstanding customer service and outstanding product. So far I only have two of their products…read more The first item I purchased was their IWI X95 ejection port cover which was easy and simple to install. The next product was a big step up in seeing how great a company this is and that item was the Midwest Industries Rifle Length M-LOK Handguard which completely changes the handling, function and look of the IWI Galil Ace by a significant order of magnitude. I received my handguard during the Christmas holidays and was immediately impressed by the quality of the unit and immediately went to work following the YouTube instructions to attach the handguard. All the steps were easy and everything was going great with no problems right up to the final step of the final tiny little screw that should have been a breeze... unfortunately I experienced a small issue with the final bottom screw refusing to rotate in as the handguard seemed to not have any threading for the screw to lock into so I contacted support not expecting to hear anything as it was in the evening during the holidays BUT I soon got a response from Troy who gave some suggestions that might help but ultimately nothing worked and Troy remained fantastically helpful and promised to send me a new handguard ASAP after the holidays. Troy was a man of his word and followed up with quickly getting the replacement handguard shipped out to me and the new one assembled very easily with no issues. Troy was awesome in this whole process! Fantastic product and outstanding customer support!!!

Stay away. Andy Liebelt is a liar and a thief. I had used Andy for many years. Several years ago I…read moreasked him to replace my Marlin lever action trigger with a specific after market trigger. After numerous follow ups Andy finally said it was done. I went to pick it up and asked why the trigger was still bronze? He said it was newer version. I went outside and called the trigger manufacturer. They told me he was lying. I went back inside and confronted him. He told me would look into it. He finally told me he would refund the $120 I paid. I never received it. Again, STAY AWAY......he's a liar and a thief.

After paying for it in full, I had Andy Liebelt of AK's Trading Post order a part for me. Upon…read moredelivery, I had to explain to this "Master Gunsmith" why it was the wrong one. Finally convinced, he agreed to return it to his supplier for the correct item. Patiently waited months for it. Tried contacting him in every possible way and was completely ignored. Finally reaching him on his cell phone, I was unexpectedly told that he was unable to obtain the item for me. Strangely, other shops had informed me that it would be no problem for them to get what I wanted. Liebelt did promise to return my deposit in full. Promises were made to me over the next 5 months, with no funds being received. I then filed a complaint with the Better Business Bureau. As a result of refusing to respond to this organization, AK's Trading Post received an "F" rating on the BBB Website. As a last resort, I contacted the Town of Oconomowoc Police. Within a month of doing so, I finally received a check for the full amount due. My ordeal with this business went on for over a year and a half. Due to this individual's business practices, I can not recommend Andy Liebelt or AK's Trading Post to anyone.

I recently had an excellent experience at Fleet Farm in Oconomowoc that I felt deserved a shoutout…read more A few months back, I purchased a pressure washer that ended up being defective. When I brought it in, I was initially told I might have to go through the manufacturer for a replacement, which honestly felt like it was going to be a long and frustrating process. But to my surprise, about a week later, the store manager, Steve, personally reached out and let me know they were going to take care of it in-house. Not only did he make sure I got a working replacement pressure washer, but he also went above and beyond by refunding the gas they had to siphon from the old unit--and sent me home with a brand new gas can, filled with the gas they removed. The whole process was handled with professionalism and care, and it really turned what could have been a disappointing situation into a positive one. Steve and the rest of the Fleet Farm team showed that they genuinely value their customers and stand behind the products they sell. This kind of customer service is rare nowadays. I left feeling valued and appreciated, and I'll definitely be continuing to shop at this location. Big thanks again to Steve and the team!

Won't honor their own price match policy and when denying, they quote unwritten rules…read more I recently went in to purchase a resin shed, price matching to Home Depot. It was the same brand, model number, and condition (new, undamaged). However, they declined the match saying it had to be available for same day pickup AND within a 50 miles radius of the location I was at. No where in their published policy does it list either of those conditions. If that is true, update your policy or honor it. Don't makeup rules to justify denying a match.

I brought my firearm all the way from Tennessee to have serviced in Dave's hands. He is the ONLY…read moreperson I trust with the firearm I inherited from family. Heidi is very knowledgeable and helpful! Fair prices and very nice selection.

Fantastic local business! Their attention to detail, friendliness, and general helpfulness did not…read morego unnoticed. In a day and age where big boxes rule there is something to be said about a small, locally owned business. I could not habe been happier. I will make a point to tell my friends about Wraith. Great selection as well!

I had gone to this gun store to window shop one day. He is now a fave!…read more I was just so welcomed and all of my questions were answered with a lot of detailed knowledge. He has a good supply of ammo as well... hard to find in general nowadays. Nice place; one on one service.... Why not check it out?

Ron's Gun shop is great place to go if you are looking for a rifle or pistol at a great price. They…read morewill not take advantage of you and I have found them to be very fair on pricing .They are friendly and will always treat you with respect. A good place to go to and they have a lot of merchandize to look at. Lots of used Guns. I would recommend them for your next purchase.

This is a nice gas station located in the middle of the town. It's you're average BP until you step…read moreinside though. This is a great little stop for your hunting and fishing needs. They have a decent selection from live bait, shotgun shells, to hunting clothing and much much more. It's the only gas station in Waupun with this unique offering. Along with you typical gas station, there is an A&W that is connected, so you can grab some gas and some quick food!