Very happy with Dr. Shipley as my dentist. Used to live in Middleton and used him all the time…read more Very friendly, relaxing environment - big open windows to watch the squirrels all the while being soothed by the Sinatra channel on XM radio. And then fresh baked cookies after your appointment. We moved to the east side and I switched dentists. After one visit I'm going back to Dr. Shipley. I felt the new dentist was pushing me to do procedures that I don't really need. Dr. Shipley never did that. Very highly recommended!!!

So this is now Distinctive Dental Implants and I guess April Tressler bought it from Dr. Shipley…read more There are good reviews on both Google and Reddit and I have been having quite a time of finding a new dental surgeon since moving to Wisconsin from California from dentists who seem to think they should not be referring me to surgeons who will not see me without a referral. I admit, I am slightly complicated in that I have issues with anesthetic not working but other than that, have had a lot of work done on my mouth, need a lot of work because a large batch of work was begun in California and then we moved and so I want to finish it. I have been to probably 7 dental different offices since getting to Wisconsin and have had problems with every one of them. A dentist - and I was delighted with the honesty, eventually told me to find a prosthodontist as they deal with complicated cases (needing more anesthetic shouldn't be complicated but what can I say?). In any event, I searched for some in Madison and this office came up. Checked out their reviews and, seeing as they will do a free of charge initial appointment with a treatment plan thought they seemed like a good bet seeing as every other dental office tries to hit you for x-rays even if you have just had them done - I have had offices tell me their equipment can't look at a specific type of x-ray and I kid you not. The appointment itself was great actually, nice staff and Dr. Tressler seemed very can-do and knowledgeable. We waited at the front desk for maybe 10 minutes and I was handed my treatment plan with various payment options as well as a very nice discount offer - we are cash clients and off I went. About 2 weeks later I had decided and tried phoning to make my appointment - it was a Monday and they are closed on Mondays. Recalendarized and tried again and they were closed for some other reason so I went back to their website and found an email address. Sent a mail advising I would like to set up my first appointment per the treatment plan and that I wanted to pay in full for each appointment at the end of the appointment - one of the options on the plan. They reverted and said no, I had to make payments on the payment plan which was also an option. I reverted, somewhat surprised because that really is a first in my long and slightly wild experience with dentists and said that I did not want to exercise that option and that further, seeing as they had clearly left an important item out in appointment 2 - a bone graft after extraction where an implant was to then go - the treatment plan did not work because the amount for that had been omitted making it even more important that I paid as I went with the nice 10% discount they had offered. A week and a half went by and they reverted to tell me that I could pay per appointment but that the treatment plan was not variable and also confirmed an incorrect appointment date to the one that was actually made. I reverted and asked how on Earth they could think that I was going to have a tooth extraction and then go back to have my jaw opened again for a bone graft and on which planet did they think that treatment plans should not be variable? I should mention that I had, in the meantime, checked what the current rate for a bone graft is and, surprise surprise, it is pretty close to what was offered as the "cash discount" on the treatment plan. I further questioned the incorrect appointment date. Another week and a half went by and I suddenly got a text confirming the original appointment date. I emailed again and repeated all my previous questions and ended that email saying that no appointment was confirmed until all my questions had been resolved - bearing in mind that that first appointment consisted of two implants so not a small deal at all. Another week and a half went by and I got an email saying my appointment had been cancelled because of all the "stress I was exhibiting". LOL. Yeah, I think there might be some financial weirdness going on with these guys. As to their level of actual expertise, no idea because I am apparently too "stressful" - I think I am too knowledgeable but maybe that's just me :)

My entire family goes here and we just love it! We have been coming here since we moved from TX 3…read moreyears ago and we have had a great experience every time we go. The staff is tremendously helpful And patient. DR. McHugh and his Dental assistant have been so reassuring with all of my dental concerns that I have come in with. I have tremendous anxiety about going to the dentist based on experiences from when I was little and they have helped make me feel at easy and cast my worries away when I am there. My kids are very happy with their dental hygienist, Robin; she has a special way of handling kids and they come home excited to help care for their teeth and great ideas for me to try too. The new renovations they have made is amazing, like the comfy lobby with the fireplace, a cute kids play corner, and up to date equipment. I highly recommend this place for a dentist.

First dental visit! WIN - I have sensitive teeth, but the…read morenurse and doc were super attentive to the fact that I have dental anxiety. Dr. Jon is honest and straight forward in his feedback. Very nice place with a warm and welcoming attitude from all the personnel. Kid friendly too. My 3 year old had her first dentist visit here, and was happy as happy can be that she did. So no issues taking her back there.

Dr Lord and his staff have been fabulous. I used to be a nervous wreck going to the dentist, but…read morewith his easy manner, extreme patience and willingness to give me as much novocaine as needed, I no longer tremble at the thought of going in for work. His staff (Julie my hygenist in particular) is wonderful, she's always encouraging and educating me on how I can do better to improve my dental health. I know they care about me, which keeps me going back. The work Dr Lord has done for me has been beautiful. When people ask who my dentist is I kiddingly say "I go to the Lord for my dentistry!". I would highly recommend them to anyone who is looking for a great dentist.

Dr. Lord is meticulous and careful to do the work right the first time. He fully explains my…read moreoptions in a way that is easy to understand, and he will never recommend a procedure that I do not need. It is clear that he and his staff are committed to keeping up on the best current practices for the patients. Dr. Lord and his hygienists provide dental care that is customized for each patient-even down to how often we come back for cleanings. I go in for cleanings every four months because of my plaque, and my husband goes in every six months.

Hartstone is simply super. appointments are always on time, met with a friendly smile, and the…read moreteeth get super loving treatment. Cleaned, inspected and whatever else it takes to have what it takes for good teeth and hygiene. they have handled some tough problems with my teeth but now things are up to snuff and no problems. I am so glad we now use Hartstone as our dentest.

First off, I'm a 65 y.o. man and I've had more than few dentists, oral surgeons, and orthodontists…read morework on my teeth, (including a high school classmate), but I have to say that Dr. Jon Szewczyk is the best dentist I've ever had work on my teeth. He has the highest skill level for technique and results. He is thorough and comprehensive in his examination and treatment. At first I was like, "wait, what? I've been getting regular care right along- how can there be so many issues that need to be addressed?" And then he started fixing them and I was like, wow, so that's how my mouth could have, (and should have been)! I've always feared and dreaded the front teeth upper gum and pallet novacaine shot, because it's a lot worse than a "pinch." But not with Dr. Jon. His technique gave me more of a slow pressure, not a painful pinch, which amazed me. And somehow he dialed in the exact amount- I had no pain at all, yet when I was done, my upper lip and nose didn't feel like I'd been punched, there was just a slight tingle that went away very shortly. The office staff is also great- appointments were handled with skill, multiple options, and accuracy. I am always greeted with warmth and friendliness, especially by Kayla. I'm just guessing here, but there might be a rule that only nice, pretty women are allowed to work there, I'm joking yet it seems to fit the observable facts. I am very glad I switched, my only hesitation in writing this review is that he'll get even more busy and it will be tougher to find an opening in the future... Still, my highest recommendation.

My daughter made her dental cleaning appointment 6 months ago. They called this morning cancelling…read moreher appointment and made no effort to call any other location for a new appointment. This is not the first time this has happened. My daughter called their other locations and found an appointment. Currently, I have two messages from them changing other appointments for my kids who are in college. We will be changing dentists.

I had a toothache that was extremely painful, and was referred here for a root canal consult. I was…read morevery nervous, as my husband has had a couple root canals and both had failed and hurt him a lot, so I didn't really want to have one done if I could help it. In fact, I was ready to pull the tooth instead of get the root canal! When I got there, I feel like the receptionist who checked me in was quite cold, which didn't help my anxiety while there, but I was quickly seen and taken to Dr. Ferris' room for the consult. Dr. Ferris, I have to say, was amazing. He not only came in to look at my tooth and the x-rays during a thorough exam, but he also spent time with me going over my fears and anxiety over root canals. He told me that my root was inflamed and that is what was causing my pain, and that a root canal would definitely be the way to go. He confirmed what my referring doctor had said that pulling a healthy tooth was not in my best interest, and would be much more expensive. The final thing that he told me that convinced me he was right was that he told me he could perform the root canal from start to finish in 10 minutes tops and it would be painless. He was so confident, and so knowledgeable, and was genuinely concerned about my health that I agreed. And he was right! I was done in 10 minutes and didn't feel a thing! He explained that my husband's root canals probably failed because my husband's general dentist had done them instead of sending my husband to a specialist. They are specialists for a reason! TL;DR: If your general dentist says you need a root canal and that they will do it for you, I'd recommend going to a specialist instead. Dr. Ferris is amazing at his job, and I highly recommend him if you need one done!

After ongoing sensitivity and pain in one of my molars, my regular dentist determined that I needed…read morea root canal. They tried to do the procedure in the dentist's office, but they weren't able to get me numb enough, and referred me to Capital Endodontics. I was nervous going in - the experience in the dentist's office the week before had me convinced this was going to be a painful procedure. Dr. Landwehr immediately put me at ease. His chair-side manner was amazing, and the first thing he explained was why I experienced pain when the dentist tried to do the procedure, and how they would numb me so that wouldn't be repeated. He then went on to explain what was going on with my tooth, why I needed the root canal, how they would do the procedure, and why it was the right solution. The procedure itself was comfortable and quick. Dr. Landwehr was thorough in explaining what was going on the entire time - what I would smell, hear, and feel - which I greatly appreciated. I think one of the most notable things about the whole experience is the absence of any post-procedure discomfort or pain. My jaw is slightly sore from my mouth being open for so long, but the tooth and surrounding area feel fine - no sensitivity, no tenderness. I had my procedure around 2:45pm and by about 6:30pm all of the numbness was gone and I was able to eat a (relatively soft) dinner without any pain or discomfort in the tooth. I highly recommend these folks if you need a root canal, and from the other reviews here, looks like you can't go wrong with any of their practitioners!

I just completed the 3-stage process yesterday of getting two dental implants by Dr. Shipley, and I…read morecan honestly say that I'm going to miss going to his office in Middleton (at least until I decide to get one more done). Besides giving me a phenomenal estimate that beat all others, the staff - from the receptionist to the doctor himself - was caring, friendly, and gentle. They explained each step thoroughly to me. Dr. Shipley made certain that I had enough local anesthetic to keep me comfortable during the process. My new teeth look and feel great and I am enjoying being able to chew my food more thoroughly and easily right from the start. I made an excellent choice going to Distinctive Dentistry! Being able to watch the "crane couple" through the procedure room window each time I visited made it even more enjoyable!

I haven't been crazy about this dentist since I started going 2 to 3 years ago but it was…read moreconvenient. I went today to get a filling and have never been so insulted by a professional. I left the office in tears without a filling but with a painful tooth. I've never an issue with dental work and am ready disappointed. This entire experience could have been avoided if he listened when I starting having problems with the tooth two years ago.

This place is a waste of time. I was here for a regular cleaning and even with my appointment made,…read moreit took thirty minutes before I was even seen. I would heavily recommend avoiding this place. The dental hygienist, Susan, is terrible. She sprayed water over my clothes not once, but twice during the procedure. Also, I had to wear SUNGLASSES during a regular cleaning, which I suppose makes sense when your hygienist cannot control her equipment and knows she will be spraying you with water. Overall, the experience was terrible. The place looks run down, the equipment is outdated, and the hygienist is clumsy.

I went to Middleton Family Dental (as it's known now) because I'd been needing a check up, and I…read moredecided to pop in as I was walking by the place on my way home. I'm really glad I did, as I needed work done and they've been great every time. I've had a couple appointments, and I've left more impressed each time. The staff is open and friendly, and you have their full attention. It's a smaller office and a little busier for it, in a way that reminds me of the small town I grew up in, but I never felt even slightly ignored. They were prompt, they paid attention to my questions and requests, and they were really wonderful about talking and working with me to get me the best of what I needed and what I wanted. Personally, I rather enjoyed that they offered sunglasses to wear during the appointment, as it's much easier and less stressful than dealing with a potential migraine from too much too bright light. The dental hygienist, Susan, is incredibly kind and thorough. Dr. Lubet has more than once happily given a little extra time and work to worrisome trouble spots. All in all, I dropped in on a whim, and found myself being listened to, being worked with, feeling comfortable and accommodated, and actually pretty sure that I'm in good hands. I wasn't expecting it, but it's pretty great to keep leaving a place happy and reassured you haven't done any damage that can't be made healthier with a bit of help. My experiences have been consistently excellent, and I highly recommend Middleton Family Dental.

Unprofessional, rude, uncooperative. Stay away…read more Please be patient with this review, as context is important. I have sleep apnea, untreatable by CPAP. My medical doctor recommended an appliance that you wear at night, like a retainer, that adjusts your jaw forward to open air passages. It is prescribed as medical, but has to be fulfilled by a dentist. My dentist is not able to bill medical and referred me to DHS. When I called, they made an appointment to see the dentist. I assumed it would be for a fitting, but she said it was to 'check my mouth." Seemed like a waste of time for both of us, but OK. When I got there we talked about the device, and recommended I waited until he got the approval from medical. I validated that I had all the correct paperwork, and a recent sleep study and X-rays. This conversation could all be done by phone, but, again, OK. Then he said that as long as I was there he might as well take a look at my mouth. I told him I already had a dentist I was happy with, and was just here for the appliance. The next day I got a call from his office. The doctor said this was "not a good doctor patient fit, "and that I should go elsewhere. Elsewhere not to include any of the other DHS offices. I was floored. I asked why, and she kept repeating the phrase over and over again, "not a good doctor patient fit." I asked if I had something, if he didn't have time, if he preferred I move all dental business to that office. Do you call that a satisfactory answer? After 3 days of searching for another un-network dental office that could make the device and bill medical, I finally found one. All of their requirements need to be done online. I emailed DHS to ask if they would forward all the info they got from my doctor to me. No response.the next day I repeated the request - no response. Then I asked if they would do me the courtesy of at least respond whether they could or could not. Rude, unprofessional, uncooperative. Those are the three words that first pop into my mind.I still have no idea what the problem was. I don't know what their standard density practices are like, but this is not a business I would entrust my teeth with.

I was able to get a cleaning appointment quickly due to a cancellation. Dana was amazing, super…read morereceptive to my nonstop chatter, and very knowledgeable. Dr Bjork was very knowledgeable and receptive to chats as well. Overall satisfied and happy they were able to see me

Unfortunately, this office is only scheduling regular dental cleanings once a year now (if that)…read moreand does not schedule 6-month appointments, which is outside of the recommended dental cleaning guidelines. This has been happening for far too long when other dental clinics in the area have things figured out, it seems.

I have been going to the Old Sauk Clinic for over 25 years and until 2023 I was very pleased with…read moremy care. I require two annual regular cleanings plus two annual perio cleanings, alternated every three months. Last year I was told that my regular cleaner was now booked for almost a year out so my regular schedule was no longer definite, so I was scheduled two months later with a "substitute" and had to move my perio cleaning forward to accommodate this. I had never had a problem with my perio cleanings, being scheduled every six months. As to my regular cleanings, today (April 8, 2025) might have been the last straw, and I am not heartless, but my regular cleaner cancelled our appointment while I was in transit (an hour trip through detours and roadwork) and I was told on arrival that my next regular cleaning could be scheduled with a "substitute" in June. I then had to cancel my perio cleaning for June, and, long story shorter, I am not at all happy. Turns out my perio cleaner is also fully booked, so good luck me. This is wasting my time, complicating my schedule and I find being put on their wait list for cancellations to be a joke. Someone always beats me to it.